 Hi, my name is Cole Griffiths and I'm an Account Manager in the UK Super Office team. I'm here today to talk about one of my favourite features within the Super Office CRM solution. The feature I'm going to be referring to on today's video is the ability to find information easily to then create follow-up actions. Super Office has revolutionised the way you can find your CRM data by not only being able to easily search for any of your information but also offer you direct actions you can perform from the searches you have made. You will see all the main areas of Super Office with predefined searches available for each area. For this demonstration, I will assume my colleague is ill and I need to search for all their overdue activities. This can be achieved by selecting the follow-up drop-down and selecting the appropriate find option. I can now change the user and hit find to see all the overdue activities that need attention. I can now reallocate these activities to another user or change the date by using the bulk update function from the task button. Let us look at another example. You are the sales manager and wanting to start your month by ensuring your sales team are contacting all their open-sell opportunities. For this, we will be looking at the company searches and then locating one of the predefined find options for companies with open-sells. At this point, you can see it has already created the search criteria needed. However, I can very easily add further criteria. In this example, I also want to ensure the results only show open-sells due to close for this month and this can be easily added. Once I hit find, you will see it has listed all my results. What I would like to do now is perform a task with all these companies. I will now select task and choose the option for generate follow-ups. I can now choose the type of activity I want to allocate, the specific time and also add a description so all your sales people know the appropriate instruction. You can then add this to a project, assign a priority and also choose if you wish it to show as completed when created. To also prevent duplicates, if a business has multiple-sell opportunities, you can also tick to only generate one follow-up per company. You can then choose who to allocate this to. In this circumstance, we want the system to automatically allocate it to each company owner so the relevant colleague who is responsible for the company is allocated the follow-up. Once you hit save, it will then create these activities for you, ensuring an efficient way for managers and general users to manage their time and easily allocate tasks from searches made. You can also choose to save this as a dynamic selection. This means you could always then complete this task at the beginning of each month. Finally, we could take a look at one of these customers and see the activity has been created and is ready for action from the relevant sales person and now this can be actioned. If this is not a feature you tend to currently use, I do hope this short video has inspired you to see some additional value in using the find area in Super Office to help with creating follow-up actions. Thank you for watching my favourite feature of Super Office. For any further information, please feel free to contact with the details provided. Have a great day.