 I've been with Independence Association for almost 20 years now and the folks that we serve the clients in our community living program come up to Norway Bank because they feel comfortable here. They're treated like family. We may pre-prep them with their bank slips for writing assistance but they come into the bank and they do their own transactions and it helps them maintain independence. We treat each client as individual and you know a huge part of Norway's culture is community service helping out with the community and we want to treat everyone almost like family because when you come in we don't just see you at the bank, we see you out walking on Main Street, we see you at different businesses and we love being involved more than just your banker. We love to be involved as someone, as your friends. Welcome. How was the coffee distance? We are able to help the clients on a daily basis with their banking transactions. They come in and most of them know exactly what they need and they let us know. We help them to get some of our help with these things. Monique Palmer, how are you today? I remember my first day on the job here at Norway Savings Bank when Paula came in and from the moment we met we just interacted and from that point on Paula has always dropped in my office. If I'm not on the tele-line we've talked about my grandchildren, I know she talks to Tracy about her daughter so we always have that contact where we're talking about other things than just banking, we just have that interaction between us. I volunteer at Spindleworks because I really feel like I want to give back to the community and I enjoy the interaction with the clients. I love art so that's another reason why I got into volunteering at Spindleworks. I sit with one of the artists and interact with them and just check and see what they're doing for art and sometimes I'll even do art with them so that makes it kind of interesting for me because they teach me some techniques that I might not know. When we get new clients that come from the agency to our program or even some of the group homes, the clients will come here to bank because they've heard about it by mouth from other clients served in the agency and staff and it's just a great place to go.