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Why “No Problem” Can Seem Rude: Phatic Expressions

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Published on Aug 5, 2019

"Hello!" "Thank you!" "You're welcome!" These are all phatic expressions, and people can argue about them. Pull down the description for the references! MORE LANGUAGE FILES: https://www.youtube.com/playlist?list...

Written with Gretchen McCulloch and Molly Ruhl. Gretchen's new book, BECAUSE INTERNET, is available now:
🇺🇸 US: https://amzn.to/30tLpjT
🇨🇦 CA: https://amzn.to/2JsTYWH
🇬🇧 UK: https://amzn.to/32epYoK
(Those are affiliate links that give a commission to me or Gretchen, depending on country!)

Gretchen can be found at http://lingthusiasm.com/

REFERENCES:

Brown, P. and Levinson, S. 1987. Politeness: Some Universals in Language Usage. Cambridge. Cambridge University Press.

Goffman, Erving (1967): On Face-Work. An Analysis of Ritual Elements in Social Interaction. In: Ders.: Interaction Ritual. New York: Doubleday. 5-45.

Dinkin, A. (2018). It's no problem to be polite: Apparent-time change in responses to thanks. Journal of Sociolinguistics, 22(2), 190-215.

Bucholtz, M. & Hall, K. (2005) Identity and interaction: A sociocultural linguistic approach. Discourse Studies. vol. 7 (4-2): 585-614.

Yngve, Victor. "On getting a word in edgewise," page 568. Papers from the Sixth Regional Meeting [of the] Chicago Linguistic Society, 1970.

Sacks, H., Schegloff, E. A., & Jefferson, G. (1974). "A simplest systematics for the organization of turn-taking for conversation." Language, 50, 696–735.

Tannen, D. (2012). Turn-Taking and Intercultural Discourse and Communication. In Bratt Paulston, C., Kiesling, S. F., & Rangel E. S., Japan/Anglo-American Cross-Cultural Communication (pp 135-157). Blackwell Handbooks in Linguistics: The Handbook of Intercultural Discourse and Communication.

I'm at https://tomscott.com
on Twitter at https://twitter.com/tomscott
on Facebook at https://facebook.com/tomscott
and on Instagram as tomscottgo

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