 Hello, this video was created by Darshana, a staff information developer at BMC Software, and narrated by a computer-generated voice. In this video, we will show you how to use BMC Client Management to record a remote control session. Joe Unser, an employee at CalBruh Services is a BMC Client Management Administrator. He wants to remotely access a device from the network. He wants to record this session to show it to his team members for training purpose. To record a remote session, Joe first needs to configure the remote control recording. To do that, he logs into the BCM Java console. BCM Java Console Home Page displays. On the BCM console, Joe clicks Global Settings and then Remote Control Recording. The Configuration tab displays. He right-clicks any row and selects Properties to view the properties. He selects a Video Recording Manager. The recordings are stored on this device. He selects a location in the Video Recording Manager's file system to store the recorded videos. He specifies the time to live for the recorded videos. After the specified time is over, the system automatically deletes the recording. Joe can select the Automatic Recording option if he wants to start the recording automatically as soon as he is connected to a remote device. He selects the Encoding Priority. No Priority gives other processes have a much higher priority. Medium Priority gives other processes a higher priority. Normal Priority gives other processes the same priority. He clicks OK. He has configured the remote control recording for the selected device. Now he wants to connect to the remote device and record the remote session. To establish a remote control session, he selects the device from the Device Topology node and selects the Remote Control node of the device. To start the recording the session, Joe clicks the Start the Recording of the Remote Control Session button from the toolbar. To stop the recording after completing the task, he clicks the Stop the Recording of the Remote Control Session button from the toolbar. A confirmation window displays. He clicks Yes. To disconnect from the remote device, he clicks the Disconnect from selected Remote Device button from the toolbar. A confirmation window displays. He clicks Yes. is now disconnected from the remote device. To view the video recording, Joe clicks global settings, remote control recording and then he clicks the recording tab. All the recorded videos are stored here. That's how you can record a remote control session. You can save these recordings on your local computer, rename them, delete them, lock or unlock them, and add notes to them. For each of these actions, you need specific rights. For more information on this topic, see the BMC Online Documentation Portal. Thanks for watching.