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Published on Mar 9, 2018
ABOUT THE SPEAKERS Catharine has spent 20+ years architecting information for organizations including the Centers for Medicare and Medicaid, Legg Mason, the American Psychological Association, University of Pennsylvania Health System, and many others. She is currently working to establish enterprise UX and DesignOps practices for the Centers for Clinical Standards and Quality at CMS. Catharine founded the Baltimore UX Meetup, and helped establish and currently teaches in MICA’s User Experience graduate curriculum. Her kitchen shelves have a solid, research-backed information architecture.
Before joining the US Digital Service’s team at the Centers for Medicare and Medicaid Services (CMS), Kayenda was a consultant, providing both user research and user-centered design services to a variety of federal agencies such as Federal Bureau of Investigation and the U.S. Secret Service. Kayenda is currently the leading user research efforts for the design of CMS’ Quality Payment Program website and serving as human-centered design advocate within the broader agency. Creating great user experiences using in-depth user studies and contextual inquiry, are among her personal passions. Beyond her passion for creating engaging user experiences for software applications, Kayenda also loves mentoring middle and high school girls toward strong character development and academic success.
ABOUT WORLD IA DAY On February 24, 2018, information architecture practitioners around the world came together to celebrate, share knowledge, and discuss the importance of strategy and structure within our communities and economies.