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Trade Descriptions Ordinance - Wrongly accepting payment

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Published on Jul 19, 2013

Girl: I want...
Beauty centre staff: Miss, would you like some skin whitening or slimming treatments?
Beauty centre staff: We have all kinds of machines. Our staff are fully certified and our prices are cheap!
Girl: OK I've paid. Can I make a booking for the slimming machine?
Beauty centre staff: We only have one machine. The earliest appointment you can make is six months from now.
Celebrity Bob Lam: According to the newly amended Trade Descriptions Ordinance,
Super: The Trade Descriptions (Unfair Trade Practices) (Amendment) Ordinance 2012 is now in effect.
Celebrity Bob Lam: traders may violate the Ordinance if at the time of accepting payments there are no reasonable grounds for believing they will be able to supply the goods or services within a reasonable time.
Super: Maximum penalty: a fine of $500,000 and five years' imprisonment
Celebrity Bob Lam: Ask for more details before making payment. Shop smart!
Super: Complaint Hotlines
Customs and Excise Department: 2545 6182
Office of the Communications Authority: 2961 6333 (on broadcasting and telecommunications services)
Customs Communications Authority
Enhanced protection for consumers
Shop with peace of mind
Commerce and Economic Development Bureau

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