 Hello, I am Jyothi from the BMC Information Design and Documentation team. In this video, I am going to demonstrate how to disable an application in Remedy with Smart IT using centralized configuration. Login to Remedy with Smart IT. In the create menu, there is an option, problem or investigation. For demonstration purpose, I am going to disable the problem application and this option should not be available when I disable the problem application. To do this, login to Remedy AR system. In the AR system administration menu, click AR system administration console and then click centralized configuration. Select the component name. In this case, I am going to select com.bmc.arcs.smartit. For the disable Smart IT application setting, enter the name of the application that you want to disable in the setting value column and click apply. Open the Smart IT myIT server and clear the cache. If clearing the cache does not take effect, you must restart Smart IT Tomcat as an alternative. Note that clearing cache takes some time as up to 30 minutes to show the effect. This is the procedure to disable an application in Remedy with Smart IT using centralized configuration. Thank you for watching this video.