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Square Stories – Boston Home Inspectors

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Published on Sep 30, 2015

Get a free card reader and start accepting credit cards today at http://www.square.com.
See more sellers’ stories at www.square.com/stories.

As the sole proprietor of Boston Home Inspectors, James Brock helps people feel more secure about buying a new home. He used to accept credit cards with another company, and he had the worst experience. Square makes taking payments easy. It lets James send invoices, and he sees the money in his account right away.

“Square’s got my back. They’ve just made it so much easier for a small-business owner. That’s why Square’s No. 1 in my book.”
– James Brock, Boston Home Inspectors

TRANSCRIPTION:

“Boston Home Inspectors is a home-inspection company. We perform inspections for mostly first-time homebuyers. We start with the exterior of a building: We’ll check the roof, the gutters, the foundation.

“I actually started processing credit cards through two different companies. And it was always frustrating. You had the processing company and then the merchant. And I would always say to people, ‘Why doesn’t one company do them both?’ After an inspection, they double-charged my client. It didn’t look good for the business. And they didn’t have my back. I need to partner with a company that’s gonna help me look good.

“With Square you get a very clear daily picture of what your sales are. Everything is smooth. Everything is seamless. We have access to the money right away. I don’t have to worry about trying to get to the bank to make a deposit. I don’t have to worry about collecting checks from the consumer. Between the processing fees and time, I save at least $1,000 a month using Square.

“Square has made it easier for me because I can process a card at any time, day or night. When I email the client the report, I cut and paste their email, send them the invoice, and it’s done. That’s what’s exciting about it. By invoicing the client, I’m still at the 2.75%, so I’m saving money already.

“Square’s got my back. They’ve got my back when it comes to collecting money. And I don’t have to go back and double-check them. They’ve just made it so much easier for a small-business owner. That’s why Square’s No. 1 in my book.”

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