 The first one seems like everyone has had a great lunch and the AC is also kind of full. So before you guys actually plan to take a 10 minute nap and stop people doing that. Yeah, I know food unfortunately has a really great relation. I have been personally experiencing that for the last two days. Yeah, because I started my breakfast with dosa. I had biryani and biryani at lunch. And then again these guys took me yesterday and to a small dinner. So pochi and food has a really great relation. But before you guys leave, let's get back to something new. As these guys have introduced me, let's get started. So how many people here have been working remotely? Probably no one has been working remotely or are currently working remotely. Maybe many of my gang, 2, 3, 4, 5, 6, 7 and a lot of people have been working. So after my presentation, if you guys happen to fall into some doubts or something and I'm not around, have a look at these hands. Can I have those hands up please? If I'm not available, these guys would probably be able to answer all your questions. So remote work means working remotely. But for students, for many people, for my parents, dadas, mamas, kakas and so forth, it is like someone sitting in front of the computer for 10 hours every day and they wonder what we do. How many of you guys have experienced such kind of things? Sitting at home with nothing? So this is remote work? No. Remote work is not like that. So remote work basically is like you sit somewhere, not particularly home, maybe in your small office and work sincerely with discipline all the time. When I say all the time, I mean to say all the time you are supposed to and not all the day, but yes, it involves a lot of things. You need to be ready for that. And today I'm going to actually share all my experiences of working remotely for a head. Last a few years, before I started running my, before I stopped running my own small agency and switched to remote working, it's been a few years now. So these are my experiences. So the pointers you guys would be looking at are pretty common, pretty everyday things, but these are some points where I would be narrating you a few incidents, a few stories on how things happen, how I go about it, what are my approaches. So you understand on how things go about. The first and foremost thing when you start working remotely, so-called remotely is time management. Now it is not that time management, the applicator in the morning to two hours or four or three hours of this, four hours of that, and then normal, not like that. Time management is like, during the course of the day, I will work for these many hours and I will go to gym for these many hours and I will learn for these many hours. So even the work thing and the learn thing, whatever comes, is not included in the time management. That is obviously for me, that's something which I have been doing. So when it starts with time management, the first thing which comes is discipline and the second thing which comes is commitment. Discipline means there should be a work discipline, there should be a house discipline. I was pretty undisciplined before I started working remotely and of late I started experiencing the bad outputs of that. So how I implemented discipline in my life is I set the number of hours I will be working for a day and I set the number of hours. I set the number of hours I will be working for a week and then I plan accordingly that which day, what time I will be working, what time I will be learning and so on. So when you start working for the week, you should have the whole week plan ready, like fine Monday, 8 hours, Tuesday, 7 hours, Wednesday, 10 hours and so on. So I decided to have a whole week plan first, then gradually when I got used to the week plan, I shifted to a 2 week plan, then the 3 week plan and now I am in the process where I implement a 4 week plan at a stretch. So my month ends, I started making a plan that ok fine month of December I am going to work these many hours and I work that many hours and yes. So when I say I work these many hours, I completely work that many hours. I mean that really does not include any of my lunch drinks that does not include any of my washroom drinks, phone drinks, this drinks, that drinks, chai drinks, sutta drinks, nothing. That absolutely does not include anything. That is pure work. I mean nothing else. If I have to stop for a call, I stop my time. And that is how I count that I work these many hours. So you need to be really specific, you need to be really disciplined when you have to work remotely. It is not something like a 9 to 5 job where you go to the job you get and you get a small break for tea, you get a small break for chai, you get a small break for lunch and then you go for team discussions and do stuff and do all the time pass which happens in the office to chitter chatters. So yes I mean that really does not happen in remote work because what happens is when I work I have a timer which tracks how much time I work, which tracks what I work and which tracks where and where I work. So for example I stop for like 5 minutes, I don't touch my computer, the timer will stop. For example, I am working and then I go to just, I just want to go to YouTube and stuff and I just want to be able to find some movie trailers and stuff. That is something to track and that is going to be excluded from my time. So this is the first thing which is to be kept in mind while you work remotely. The next thing is team communication because I being a support guy, I have been working in support for like a few years now and so you need to have a great team communication when you work in a team which is right across the globe who sleep. It's a team which works when you sleep, you work when they sleep. So it's vice versa. So you need to be really specific about what you are communicating with them. For example, I am working on a member concern or something like that and I happen to get stuck up in the middle and then I have to send that particular thing to someone else so that they can take up. So for example, I work in WMU, there are many people here from WMU there also. So for example, today I am working on an issue, I get stuck up and tomorrow I need that issue to be worked out by someone else. So what I am going to do is I am going to write every specific description, every specific thing which I have been working on which I have found and I am going to send a really detailed report to someone else. So that person is going to take over and work on it. So you need to be really specific when you are right. You need to be clear, you need to be crisp. So at any point what we take from team communication is your communication should be really nice. You should be great at communicating things. That is what team communication is because what happens is today if you write something and say there is someone from my team who is going to work on that and they are really not clear with what I mean, then that is a move. What happens is he will write back to me asking certain persons, I have to reply them and then the cycle will go wrong and down. So what happens is I start work morning at the work, I make a ticket which is not clear and then someone from the team named Joel who is going to work on that particular thing at say what night ten o'clock and I will be going to bed ten o'clock. So Joel comes in, Joel looks at me and Joel says this is my shift, I don't understand anything. Where are the rules? Where are the laws? Where is everything? And then he tells me I need this, what happened when you did this, what happened when you did that and he will just leave because he is not clear with the issue. So what happens is the time frame required for any particular thing to resolve will increase. When time increases, your reputation for work goes on. I mean it really does not go down that way but what happens is your members have to wait and then apparently your company is in the losses because end of the day what will happen is any member would expect you to reword back to them in the saturated period of time. So this is where team communication comes in tact. The next thing is prioritizing things when we work. So what do I mean by prioritizing? When I mean prioritize, I need to know the emergence of anything. So I start work at 8 o'clock in the morning and I have ten things on my plate. It's not a FICO structure where I work in. I need to figure out what is really important. I need to see what is less important. I need to see who is waiting more for the reply. So if there is a customer and his ticket is on the 10th number but say what his whole site is down, he needs to get a reply first because his business is getting ruined. So you need to prioritize, prioritize things and accordingly work on it. This is some really work related thing but the next thing is life related that you need to have your schedule ready for the day. You need to know that at any point of time this is my first priority and obviously 90% of the time the work would be your first priority but at times this is not the case. In some point of cases you really need to also look into family things you need to look into personal things. So prioritizing things is really important when you work remotely because there is no one who will come and tell you you have to do this, you have to do that, you have to complete this site, you have to work on this issue. No one is going to come. There is no one who will come and trouble you and say today you have to do this and then only you will go home because you are already at home. How may you go home? So this is remote work again. Many of you might be thinking that now this is like so complicated and stuff but I am just putting everything crisp and clear on the plate so you get an idea that what things happen, how things happen around remote working. As I said in the first point commitment and discipline is really important. If I say I am going to work 8 hours I am going to work 8 hours. That is the commitment. So I will tell you a small story relating to commitment. I would not name people, I would not name companies, I would not name things. But the story is very simple. I got to come and try with some company and I was really doing great. The conversations were like super. I had like 5 stars and 4 stars. The bosses were happy. My communication was great. Everything was super. But we Indians, we Indians are like super confident and then we become overconfident. And when we become overconfident we commit something which is something next week possible and that is what happened with me when I was working with someone on a trial job. What happened is I committed 200 tickets for the week and I could just complete like 180 tickets for the week. That is where the lack of commitment came in. Overconfidence, I will say I was overconfident at that time but you need to keep that in mind. You need to estimate that okay fine I will be able to do this much then you should be able to do that much. This would not be agreed that you promise 400 and you do 200. That is something which is really not acceptable because what happens is in these remote companies no one will come and tell you to do specific things on specific time. No one will overwhelm you out with leading to tasks but you have to define your own tasks. You will have to define how many tasks will you be working on this particular week? What things you will be working on? What new things are you going to plan and learn? And then prepare a chart and then submit it. So yes this is really important. You need to be really disciplined. I have noticed the slide went ahead. So the next part is work and focus. Work and focus. So before starting work and focus I don't think anyone is focusing here and those guys in the back are sleeping. Those guys are in the mobiles. Two uncles are there from the state working. Now they are in the plans of me. These guys are watching me. The joy is like calm or with hunger fire. So yes those guys out on the back I request you to keep your mobiles away. Those uncles out there please don't sleep. I am not that boring. I am really not that boring. So work focus is something which is really important. So there is again another story which I have for work focus. One fine day I got up in the morning at 4 o'clock I started working and at 6 o'clock I got a call from my colleague saying that you know what? My computer broke down. So I drove 40 kilometers straight to give him my spare machine and he drove around 30 kilometers straight to take that machine. And then he got back home and started working again. So this is something which you need to understand that this is not a desk job this is not a job where you where you give out excuse that my computer is broken my RAM is not working I need to call the engineer this is really not going to work. So I drove 30 kilometers he drove 20 kilometers and he took the machine he went home and started working I got back home and started working and then we worked for like 6-7 hours. So this is called work and the other thing is called focus. We were so focused that we just knew we need to meet we need to exchange things and we need to get back and work. So I started at 6 o'clock I reached back 8 o'clock and I was again on my desk working till 3 o'clock in the afternoon. This is work and focus. I know this can be a bit boring but this is how it works when you actually start working. The next thing is quality and performance. Out of these all things then comes this quality and performance. So Indian companies are really what you call really excited to have that performance awareness and performance reports quality reports and stuff. So how quality and how performance comes into our scenarios and the story. The story is I am sorry I missed it from my net yes so quality and performance so what happens is I work 8 hours per day which is like 40 hours per week and which is like 160 hours per month. When I mean 160 hours per month I mean complete 160 hours. As I mentioned before there is no child break there is no coffee break no phone break there is absolutely no break. So what happens is one by day my brother my colleague fell ill and he was not able to work for like 15 to 18 days and then I had to wake up every morning and cover his shifts because he was not keeping an eye on me. So here comes a scenario where I was working from morning 4.30 to 11.30 and then again doing my regular shifts which were like 2.30 to 7.30 so 1.30 to 7.30 So I was working for like 13 hours per day 13 hours to 14 hours per day which was like super effective and then I had to maintain the quality of work I did the performance which I was giving back the output which I was giving back to members I had to maintain that and what happens is like so these are what we build we do chat shifts we have shifts where we sit on chats and we talk to new people basically our members so we give all the months of what we see so what happens is I sit on chats and after 9 hours of chat I am like oh my god what is he talking about I mean there comes a member who is like super clear with his question but then too I really don't get anything out of it I mean this has happened to me like 2 days back I think or 3 days back when I was doing the covered shifts and then I stumbled into our group channel and I asked I was like are you sure this is normal or are you sure this is correct or are you sure what is happening and then they were like wait this is not the thing so again this again leads to quality so this quality performance again when I tell you my story it again goes back to team communication what happens is I work for 8 hours I work for 9 hours and then my brain is not running and then I have to ask someone for the help then again I need to have great communication so things are really interconnected over here then again getting back to quality performance we need to be super clear about terms then there is when people like people like me enjoy people like me and member people in the behind me are going to help me with the issue this is how it is so after working for like 2-3 years I came to know that you know roaming around cafes roaming around districts roaming around cities is really not going to help me in this remote work so I went back home and I decided to make a small office inside my room then I went ahead and bought a table I went ahead and bought a good display and I made my table and I made my table and then I decided that I will sit on the table on the chair actually I will sit on this chair and I will keep everything on the table and I will work so I made a proper setup a proper thing which would be good for me and this is how I was able to get more growth in my performance get more growth in things I was working on then the last thing which comes into contact when you work remotely is technological and today we are in a company where intent is super power is super resources are very very super and in this super and very very super scenarios we lose internet we lose electricity I mean there is a power plant then I mean someone come when something happens somewhere a road is dark and the internet line gets lost so there are many technological hiccups which happen around remote work you need to have backups to tackle that internet is not working no problem I have a hotspot I have no hotspots I ended up having 3 hotspots so that was the case when I was roaming around cities one internet connection is not working ok switch off next starts second is not working no problem third starts so I had 4 backups 4 different hotspots because battery was getting 50 series or anything I needed to have power plants I needed to have hotspots so technological hiccups matter a lot you need to be ready with everything and make sure things happen nicely so after everything remote after listening to all these technological hiccups all the challenges if at all you would like to work remotely it is a great it is a great option things are really great and yes we are also hiring so if you guys are planning to work remotely if you guys are developers if you guys are support people if you guys are bloggers marketers whatever we are always hiring you guys can reach out to us any questions