 A critical incident has been declared at Dover on April 1, as car and coach passengers face lengthy delays due to long border processing times and bad weather. Video footage shows passengers in car, coaches and trucks stuck in long queues as the Easter holiday break begins. Frustrated travelers complained about lack of information. We haven't been told anything at all. We have checked and there has been no updates at all, said one unnamed woman. The British shipping company Piano Ferries reported coach delays. Some coaches, including for school trips, had to wait at the port overnight and around 400 more were expected to arrive today. The port apologized for the prolonged delays. The port said car volumes had built through the morning and there was a one-hour wait for them to get through border controls. Piano Ferries estimated one to two-hour delays for cars. Well we're meant to be going to Italy ultimately but we are booked into a hotel in France this evening but I don't know if we're going to make it now. There's a long queue here so we don't know. Normally I'd go on the tunnel but that was fully booked and here it's well we just got to wait and see what happens. I think a lot of it's to do with Brexit. Yeah I think the problem with Brexit is that it's caused some bad feelings in Europe. They're in no hurry to process things now so I don't know what the next next step's going to be really. There's got to be some kind of levelling out of this whole system. Pre-Brexit it was so much easier now it's much much harder to get across anywhere really. We haven't been doing anything at all so we've checked Twitter and there's been no updates at all. Do you know that the port of Dover has said there's been a critical incident? Yeah we just found out online and we don't know what that means whether it just means traffic or weather. So how long do you think your journey's going to take? Well it's going to be a long one I think yeah we're going to be here for a while but it's okay it's holiday.