Logitech G500 gamer mouse defect problem + fix (review)





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Published on Jan 22, 2013

Update Note: After experimenting for a time I have concluded that it's better to use aluminum foil than plastic wrap. The reason is the hammers over time will wear the plastic wrap out. Just make sure you unplug your mouse before repair. Second the aluminum foil rectangle should NOT reach the very bottom of the switch or make contact with ANY other part of the mouse (that can cause a short and kill the mouse so USE those rubber bands or just use plastic/tape!). UNPLUG your mouse! Just cut the aluminum foil into the switch sized rectangles. Put them on with the rubber band without slack but not so tight it will tear when pressed. Other material (static bag) may work as well? Feel free to post your results.

In the past I have really loved almost all things Logitech. They came at a extra price. But what you got was a device crafted to be a joy to use and last a long long time. For over a decade I was more than willing to pay extra for this.

However Logitech has changed. Externally their gamer mice look nice internally they are made internally with lower grade materials and poor engineering. Furthermore when a defect is found Logitech continues to manufacture and sell these mice without fixing these defects! It makes me very sad to see my favorite computer brand abuse loyal customers so much. There needs to be a mouse from Logitech like the G500 but not with such glaring defects. :(

So here I am reviewing here the Logitech G500 gamer mouse. At the end of the video I also include a home made "fix" that may help some of you.

PROs: Logitech G500 gamer mouse has a fantastic ergonomic design. If you have large hands it is a GREAT mouse to hold. Their software is IMO less buggy than Naga brand mice I have used. It is also important to note that the G500 comes with 10 comfortable to reach buttons! I can not stress how important this is for some of us gamers. Most other large mice do not have many buttons. For example when I play a healer on Warcraft I use ALL those buttons and I'm glad they are there!

CONs: This mouse has been built for years with a SERIOUS internal defect. The mouse hammers (moved by the buttons you press) are made of a different charged plastic than the electronic switches they contact. Without some kind of ground at the top of the switches this causes these same switches to build up a static charge and malfunction (no/multi-click). You can ID if this is your problem by blowing humid air from your mouth 3 times into the mouse at the middle button. If the problem is static the humidity will "fix" the mouse for about a min or more. Another problem is the hammers that contact the pins are made of a plastic that is too soft! If you use your mouse a lot the tiny plastic pins on the switches will dent these hammers causing them to fail to press the switch pins after several months. The copper inside the switches is very thin and have been known to fail early. Overall Logitech has manufactured these G500 mice for years and yet still chooses NOT to fix this defect. It should be noted that some mice show more sensitivity to this problem than others.

Other thoughts: I'm including this tube video review + fix on this mouse. One thing I did not mentioned in the video is this fix did work for me. However your results may vary! Plus opening your Logitech mouse voids ALL warranty!! So do this at your own risk!!! If you blow up your mouse/house/dog it was your risk alone to take. Please excuse my very amateur video presentation. ;) This is my first one and the idea and the intent is to get helpful and needed information out to people who can use it! Please like this review if it helped you finally find out what was wrong with your mouse so others will be able to see it too!


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