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Published on Aug 21, 2019
“Dissent can benefit organizations and those who express it as well,” says Jeffrey Kassing, a researcher who studies organizational dissent. Dr. Kassing shares why dissent is not only an inherent component of hierarchy, but an essential factor in creating a better workplace environment. Dr. Jeffrey Kassing’s primary line of research concerns how employees express dissent about organizational policies and practices. Dr. Kassing's dissent research has been published in Management Communication Quarterly, Communication Quarterly, Communication Studies, The Journal of Business Communication, Communication Research Reports, and Communication Reports. He also is the co-author, with Dr. Vince Waldron, of the book Managing Risk in Communication Encounters: Strategies for the Workplace. The text explores how people deal with risky issues at work like expressing dissent, venting emotion, and sharing negative feedback as well as how people deal with such issues a difficult teammates, organizational romance, and workplace bullying. The Organizational Communication Division of the National Communication Association selected the text as the Book of the Year in 2010. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx