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Published on Jul 31, 2013
"Instead of taking several months to sift through emails and collect information pertinent to a particular case, we can now do it in a matter of days or weeks." —Tim Myatt, Integration Technologies and Corporate Services Infrastructure Team Leader, BlueCross BlueShield of Tennessee, Inc.
The need: Surging information volumes made manually producing litigation content increasingly time-consuming and expensive, with costs approaching USD1 million per discovery.
The solution: Teaming with IBM, the insurer implemented a critical phase of its information lifecycle governance initiative to make electronic content discoverable and subject to automated retention policies.
The benefit: By automating email collection and content analysis, the company reduces information management costs, cuts litigation expenses dramatically and completes discoveries in days instead of months.