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BlueCross BlueShield of Tennessee cuts litigation costs saving up to $1 million USD per case

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Published on Jul 31, 2013

"Instead of taking several months to sift through emails and collect information pertinent to a particular case, we can now do it in a matter of days or weeks."
—Tim Myatt, Integration Technologies and Corporate Services Infrastructure Team Leader, BlueCross BlueShield of Tennessee, Inc.

The need:
Surging information volumes made manually producing litigation content increasingly time-consuming and expensive, with costs approaching USD1 million per discovery.

The solution:
Teaming with IBM, the insurer implemented a critical phase of its information lifecycle governance initiative to make electronic content discoverable and subject to automated retention policies.

The benefit:
By automating email collection and content analysis, the company reduces information management costs, cuts litigation expenses dramatically and completes discoveries in days instead of months.

For more information about IBM's Information Lifecycle Governance, visit https://ibm.biz/BdFq6h

Visit the IBM Enterprise Content Management website for more information about our business solutions: https://ibm.biz/BdFqXz

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