 ICT Digital Accessibility The key to achieving a digitally inclusive world. We're living in an increasingly interconnected world. Information and communication technologies, or ICTs, have become an important part of our everyday lives. While millions of people connect daily to work, obtain information, receive education, buy essential products and services, and socialise, many others from vulnerable groups are being left behind. Digital inclusion is the foundation upon which digital communities can be built to bridge the digital gap, and ICT accessibility is the key enabler. As a ramp ensures access for everyone in the physical environment, ICT accessibility facilitates the attainment of digital inclusion for all. Digital accessibility guarantees that all people, regardless of gender, age, ability, or location, benefit on an equal and equitable basis from the opportunities offered by ICTs. Accessible ICTs are devices with embedded accessibility features from the design stage, for example smartphones. But accessible equipment is not enough for everyone to understand information and be able to interact. To guarantee access to and use of ICTs by all people, regardless of their specific capabilities, needs and or circumstances, digital content as well as any product or service provided through digital platforms must also comply with the accessibility guidelines and related standards. For example, in a noisy space, a person can communicate through a chat, just as a person with a hearing disability would. A visually impaired person will send voice messages just as a person caring for a baby does or someone who cannot use their hands to write. A migrant or a person who does not master a language can access important information if it is provided in easy to read or intuitive formats which will also serve a person with cognitive disability. Three building blocks are needed to achieve digital inclusion for all. Access and digital infrastructure to ensure internet connectivity is in place. Affordability so that users can afford internet access and buy devices to connect. Accessibility of ICTs, which is key to fulfilling digital inclusiveness for all people and encompasses implementation of ICT accessibility policies, regulations and standards. Development of accessible ICTs including devices, products and services. Appropriation and digital knowledge skills by all end users. Building inclusive digital communities is everyone's responsibility. Only through collective efforts will we successfully build the digitally inclusive world we want. Join ITU's work in ICT digital accessibility. For more information please visit our website and resources www.itu.int.