 Okay, welcome to a CUBE Conversation. I'm John Furrier, the founder of SiliconANGLE. We're here in Silicon Valley, and we're here with ServiceNow, Todd Basher, director of platform product marketing, our product management, excuse me. Welcome to this CUBE Conversation. It's a pleasure to be here. Yeah, ServiceNow is well known in the service management automation space, service IT automation. You guys doing great. You run product managers. Talk about the platform, the ServiceNow platform, and why has it been so successful to date, and where's it going? Sure, the platform's been so successful because it truly helps people create robust business applications very quickly and easily. And we take pride in not requiring people to go down to the low-level programming languages. We're really supporting kind of an evolution of the application starting with maybe just creating an online database where you define the data model, the tables and fields. With that basic data, we can generate a UI that you can maintain the records. And then if you wanna extend that and add business logic, you can do that. When you're ready to add process, workflow's very easy to create, drag and drop. And then from there, you usually want to create some reports. With the platform, it's very easy. Right-click, you get your bar chart, your pie chart. Then normally you wanna start integrating our integration processes support number of protocols. And really, it's incredibly easy to evolve the application over time. And did I mention that we take care of all the servers and the network infrastructure? And that's a huge relief for a lot of our business users and our customers. At your recent customer conference it was really clear that people love the platform. And to me, we always talk about, we love platform conversations, by the way. So anytime you wanna come back. But it was about enabling, right? When you enable things, good things happen, scale, ease of use, things that way. Let's talk about the mobile announcement because this is something that's hard to do. It looks easy to do on paper. I always give people iPhones and smartphones. It's really easy to do, right? Just they walk in. Talk about the mobilization announcement you guys are announcing for Enterprise IT. And what are the customers looking for? And then what did you guys do in the platform? And how does that work in that announcement? Yeah, you're absolutely right. Mobile is typically very hard. And a lot of approaches say, oh, well you have your web application and then we need to add extra infrastructure, add extra development cycles to get mobile. With the ServiceNow platform, you get it instantly. Basically, after you've created your application and it works on the web, it works on your mobile device. We've added support for Android, which rounds out our support for all the major platforms. We're really enabling HTML5 applications. We've optimized that interface for a mobile device and the device profile. We've also targeted various personas. So whether you're an end user, whether you're an approver, whether you're a process user, and fulfilling the requests, we've really optimized the experience for each one of those users and truly made it convenient to do what they need to do on the mobile device. So for customers in this announcement, what does it mean for them to just plug it in? Is it, has it affect the rest of the platform and the rest of the automation services you guys provide to other parts of the ServiceNow solution? It really means that as soon as you're done creating your application, you can mobilize it. You can allow access with all the standard mobile devices and allow that convenience that users are expecting from other aspects in their life. So it's not a separate cycle. It's not separate. It plugs right in. It plugs. Yes, absolutely seamless. You essentially have to push a button and it's done. Sounds easy. Let's talk about, so that's a great, that's great thing to me. That's the thing about the platform. So let's talk about why customers are mobilizing and talk about the environment in the customer space and the enterprise market. What are people looking for as they mobilize their environments? What are the key issues? What are you finding? It's a couple of things. One is the process of getting it out into the mobile environment. That is traditionally very difficult. There's a lot of obstacles that they have to overcome. We've solved that problem by making it so easy to deploy the app remotely. And then the other piece is just what you're enabling them to do. There's usually a subset of the activities that you want to allow the users on the mobile device to perform, things like looking at what requests are out there, making a request, approving a request, seeing what's in their work queue, maybe searching the knowledge base. Those types of things, we've made incredibly easy. They're instantly available when you use our applications and our platform. And that kind of access to the common activities that they do within the applications makes it incredibly useful for them as they're away from the desk. Is it an install mobile? Is the mobile, is there installs? And how does that work? And does this fit into the customer's apps that they're building? Yeah, if they have a custom application and they want to mobilize it, as soon as they're done creating it, it's on the mobile device. There's no extra work. There's no extra installs. They go to the URL and they're instantly using an optimized HTML5 mobile application. So from an app standpoint, I'm gonna be like build the apps and then just basically launch it. Is that pretty much it? That's it. Okay, great. Todd Basher here, director of platform, product management at ServiceNow. Get the final word in. What's the bumper sticker for the mobile announcement? What are you seeing? I'd say go mobile instantly with ServiceNow. Okay, seamless. I like the no install, great announcement. I'll see mobile is on everyone's agenda. So congratulations again. Congratulations on the platform. This is a CUBE conversation. Thanks for watching.