Three thousand gate and ramp workers at Piedmont Airlines, based in Charlotte, N.C. and Phila., Pa., voted "Union, yes!" last year after the federal National Mediation Board remedied a rule that favored employers over workers. Piedmont Airlines ramp worker Abdur Dilal tells the more than 1,100 delegates and guests at CWA convention about the hard-fought campaign to win collective bargaining rights, and their next step: bargaining a contract.