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Best-Answer Selection Criteria in a Social Q and A Site from

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Published on Dec 13, 2007

Sanghee Oh (SILS doctoral student) talks about the use of various question and answer sites such as Yahoo! Answers. How do users evaluate submitted answers and choose the "best" one? Sanghee Oh discusses the various heuristics employed by users as well as the study design and methodology for finding the answer.

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