 Now I have to put this I have to click one extra button called go live and then we go live Yeah, so besides Miami Dad, I wish I could go to it's gonna be fun I am sure it will be somewhat fun and now we're live. Sorry about that. Nope. No problem Let's back up see what's new Not much I guess, you know the Topic of the week might be Miami and 50,000 people descending on this city for some crypto conference, which Will make things a little bit crazy to get around but Get to see you know, I guess the beauty of it is getting to see You know gonna hang out with Alex and Ryan Tomorrow so get to see people you haven't been able to hang out with for a while. It's gonna be pretty cool Just got to buffer in a whole bunch of time between getting places, but otherwise pretty it'll be pretty cool Yeah Remember that when people would would Congregate and they would talk face-to-face. Oh, those are crazy times and here. I don't remember those When with those I just remember, you know, all I know now is wearing a mask, you know, and you know Not even knowing who you're talking to because all you see is the ice Oh Those are the Yeah, it's gonna be fun times I wonder how people are gonna gonna react because to go from like doing pretty much nothing as far as like social interaction to doing a Ton of stuff with 50,000 people it's going from like zero to a hundred in no time But this is where everybody gets to meet Everybody right they get to meet you they get to meet Alex Massioli Ryan Weston. They get to meet John CJ Monty everybody else so they and they might even run into like a you know, like a sailor or a Hoskinson something like that It's pretty cool. I yeah, I think it is gonna be pretty cool. I think There there will be a lot of people around that convention center Don't forget Floyd Mayweather's gonna be there too. So if you're lucky enough to just don't get in front of any of his right hooks or so forth, but You know, it's gonna be pretty cool. Yeah, and also don't don't step on Floyd. He's very small He's a very small guy. So if you if you see him and you're looking though, oh, there's Floyd. There he is Anyhow, it sounds like a good time. I wish I could go just was in the cards and I should have done it It was my fault. I talked about so anyhow, so everybody Welcome to the show digital asset news and top stories crypto currency all that stuff and today We've got Steve Erlich who is the CEO of Voyager. You might know his app Voyager He might Then pleasantly surprised with how smooth it is and then how things are going Some of you have had some issues, which I think we've resolved and we're gonna just talk about some different things about, you know What's I think we should start from the beginning what happened? What changed and what's going on today? So Shall we shall we Steve shall we break in? Let's go. Yeah, what you know, you know me I'm I'm pretty upfront straightforward with you guys and I take the good and the bad Yeah, well, you've been on the show. I mean, you know what you were on the show. I looked it up You're in the show when this channel kind of first started to get it going I only had like I think 40,000 subscribers just a couple of hundred of views here and there and Steve came on and and talked about Voyager and It was it was a it's a great app, right works out great As time went on you gotta use you guys grew so massively, right? There was a big influx of people and we just took a look at the earnings report and it looks like you guys went from 20 50,000 70,000 ish to 1.6 million people That's about right. Yeah, it's in a short period of time. Yeah a little growth I wish my businesses could do that. They can't scale like that It's impossible, but to scale like that is amazing and then so what happened was was that I was Always talking about Voyager and you guys are one of my my very first ones on my spreadsheet, which I said, hey Especially people in the United States sign up for Voyager is very easy and everything was great And then we had a massive influx of people Right, and then we started to get those grind those growing pains, right? Yeah, and then so I had to do the hard thing and we talked about it We did we had we had a TMX change. We did we yeah, and I gotta tell you man It's not easy to to tell a friend. Hey man, I Can't recommend your product anymore. I just can't do it and I know we went around around about it, but I Felt it was the best thing. I know you were like cuz here's the thing about Steve Steve's most guys is like I can do anything. I can just give me a little time and it'll work out And I was like cool. I'll give you as much time as you possibly need and The reason and really I knew there was something going on because I kept getting a bunch of emails and things like that a Lot and then you said you came on the show. It was I think it was me you and Alex, right? Yeah, I think that's right. We did. There's the three of us. Yeah, and you said give me was it 120 days 90 days Yeah, it was about 120 days, and I think it was like a week or two because I remember the dates You know January 28th was was GameStop day where we had our first issues And shortly thereafter probably within two weeks. I was on on your show Just give me up, you know with you three and I need about 120 days to get this thing scaled To get to a place. We're comfortable We're always scaling. We'll always we'll always keep going So probably about February 10th or so 120 days. So March April May. Yeah, we're about there on that so give her take Yeah, and then so from there. I was like, okay, I'll give you a you know we'll do the 120-day thing and then we'll go from there and I you know I sent you some messages. We went back and forth. I go. I just can't do it You're like I I think you should still do it and like I can't do it and then from there I Just said okay, let's just take our time and now we're at that point. We're at that point the 120 days and Things look to be going pretty good. Let's be honest So the amount of emails and different things that I get have dropped out dramatically when people have issues with Voyager I actually always said people DM me and then we put it out on Twitter and then your team over at best Voyager They take care of it. They even respond back to me on Twitter go. We took care of this and then the people I know that does because the people come back And they say hey Thanks so much because it it worked out So Steve talked to us about what went through those, you know those days the the first 60 days When you started to get some people in Yeah, it was it was as I said then and I'll say it again is that you just need to scale the amount of and you sort in our numbers We went from 43,000 funded accounts to 275,000 by the end of March and then it's just continued into April and May so we had that in 1.6 million users That's just funded but we get a bunch of people that just use the app for pricing because we've got pretty Pretty easy to see, you know pricing on the home page of the app It's all about how did we we had to get more bodies on board? faster than we had anticipated and That was across tech and service and so the teams have done a real good job there From the service side, we got more bodies, and I think everyone's like it's not just a body I'm saying this to someone today, too I just can't throw bodies at it because you got to train them you got to train them on your systems how to use your system so we get more and more people up to speed up to To being able to handle more customer queries and so forth At the same time the tech we put a lot of effort into the tech We had to basically rebuild the system on the fly back at the end of January And now we're just continuing to expand it and building out more of a micro service Environment than what we had before I've always seen people funny things people like just get a bigger database I didn't work like that. We had the biggest database at AWS And so we just had to keep you know pulling things out of the database and having micro services and multiple databases and having a talk to each other Which if you ever been in tech isn't the most Doing it on the fly is not the easiest thing if I was in the equity world and I shut my business at four o'clock on a Friday You didn't have to reopen till 7 a.m. On on Monday I'd have a whole weekend said to do that, but we don't we have to do this stuff on the fly But I think it's we're really comfortable where we are today We're you know, we've done some massive database upgrades over the last few weeks and we're we're pretty comfortable where it is So it's been a good hard three to four months. Yeah, so that's where we that's in that's in the past That's where we were that's what's going on now and then moving forward So this is the thing a couple of days ago. I reach out to Steve I go Steve you guys did exactly what you said You're gonna do you're not a hundred percent because Show me a business that is a hundred percent even my businesses. I mean, I still have some issues with customer support I can't get to everybody and that's just little all my little mom and pop places, right? So with Steve so you got 1.6 million people and growing every day, right? And I think that you talked about how the customer support tickets are down below 1% I think on there, but you have to understand even 1% of 1.6 million. Let me do some quick math It's like a thousand something people right so you're when people are and I this is what it what what I started to understand Which was people when they they'll see negative posts and then they'll repost those things because people do like negative Let's just be honest it works really great news and I would people would message me like hey What's up with the the the lead times with with the Voyager and the different customer support tickets might get in response I'm like, what's your customer support ticket number? Well, I don't have one, but I've read it on reddit or whatever else I'm like and and I actually showed it showed a couple of those of Steve He's like, yeah, see what I'm dealing with and I'm like I get it. So yeah Usually in the businesses it goes like this when you have like happy customers You don't hear too much from unless they're like super super duper happen That's only a very small amount of people but then the ones that The small amount that do get it. They're like God dad dad about and you'll hear those all day long But I know things are improving because my email inbox when you went from 50,000 70,000 to 1 to even we hit to 500,000 I would assume 700,000 800,000 my email inbox with a ton of people going why they responding what they're responding like it's this issue now I'll get gosh one to two a week and That's it. So I'm like well This is exactly where we should be and that's why I started to recommend Voyager again And I have to tell you everybody out there. How many times have you gone to a business? And you're like just do what you're said you're gonna do and Not all the time does that actually happen? So look at the people around you look at the teams that they build and just when you're trying to invest into something Does it solve a problem and do you believe in the people and do you believe what's going on? That's really a wall it comes down to and I've always said You know what? They haven't growing pains. I still believe in Steve. So like Steve still like the team I'm a tail all those guys over there I like what they're doing and I still say that I believe in Voyager and I still say It's going to 30 dollars at the end of this year for the token and people still think I'm crazy I don't care because no one thought it would be when I called it in January 7th There was a 29 cents or something like that And and and even like I was on Alka show and he's and they're like hey good price prediction video and I was like Yeah, well, that's what I think So Steve let's talk about real quick earnings report and then some updates about for the interest And maybe talk about that loyalty program a little bit Yeah, so look I think uh when you look at and and everything's fleeting right in crypto everything is is like What have you done for me today? And we take a pretty long term, you know Much longer term approach to things and trying to fix things and help people and what I try to say is We're trying to create long-term wealth for people now. Sometimes that's with short-term gains But I think the token itself over the last year Is probably one of the best performing assets out there Might have been six cents a year ago And even at 250 today as we speak that's a pretty sizable gain in 12 months Now I think there's a lot more upside to that because I think we We're getting closer to the voyager swap. I know that's always on everyone's mind. I get tons of Dms about that and You and I were talking about it before is that We're working with one of the places one of the exchanges which everybody knows and we're working pretty closely with them and getting this done Um, and they want to get it done. It's you know, we send a lot of flow to them We send, you know, a lot of the the tokens are there. So Uh, we have a really good working relationship with them. So we're working hard at that Um, and we think that we're getting really really close to putting the All the business terms are done We're working out legal terms on how to swap it and who's going to do the swap and how's it going to get done and all the execution behind that So we're getting really close. We're excited about that and once that's done people will have a limited time To get the swap done 30 to 45 days I think is what we're we're shooting for and then the program comes in right behind that and You know, we're going to have some more information about that I've seen the mock-ups and I've seen what our screens are going to look like The website that's for the the swap. It's done Uh, we have a partner in republic that does a lot of work with us and and Those guys, you know, we've done a lot of work to get the swap page in place The vlp program and all the screens that it's going to look like in the app because that's the other thing Everyone's like, you don't promote the token enough in the app That's all changing all that stuff's coming. Uh, we're revamping a lot of the screens in the app to promote the program And to promote where you are so you can always track where you are in the voyage or loyalty program So a lot of good stuff's getting ready to be launched. Uh It's you know, it comes off the back of the swap So we're excited by it and I know it's taken longer than everyone wanted but You know, when when the market's got crazy even binance was down A few weeks ago People need to focus on making sure the core customers are there and this will happen It's going to happen and hopefully in the very near future Yeah, so and then we'll we'll circle back uh onto that The loyalty program, but um when you were talking And we talk about uh things that are happening as far as like finance being down, right? And I remember I mean remember when we had that massive dip the 50% and then You'd have a cracking down and you'd have a coin base. Well, that's not surprising It's coin base and then a lot a lot of different ones that that would go down So just as a reminder to everybody Voyager is a brokerage. So when they When they try to connect sometimes you're not going to have those those price points, but uh the app itself Has been there's there's been some like sometimes I get some connectivity issues With the app and I know there's been some updates lately So see real quick just talk about that because that was one of the questions I saw in the uh in the chats Yeah, you know, it's uh, we had our you know, we were open about it an SSL certificate issue a couple of weeks ago and You know difference between android and apple Android we got the new cert up and running. We were up 90 minutes later that the app was up and running Android iOS and apple you have to put it through a process. They have to review it We were up and You know 10 hours later, which was you know eight hours too much, but that's what the process took Our fault, you know, we we needed to be a little bit more You know on top of that a bit, uh, but Then it has to propagate all the global servers So there was a little issue around that and getting through that and I think people don't realize Technology isn't just a switch and we make that change these things have to then propagate through all the apple servers around the Around the us uh to update and so that all happened, but we've been stable knock on wood You know, we've made major changes as you and I were talking about Uh over the last couple of weeks upgrades of our database and We're we're getting there, you know, we feel really comfortable again where we are And but more improvements are going to always come. We're going to keep getting better Yeah, so so two things on that. I remember I had alex machinsky on the show and we talked about when they It was the same thing They had a problem with their server with their host which was go daddy Which I thought was weird but whatever whatever whatever is but he talks about propagation And he goes you have to understand and when you switch things over the propagation does take time and that is how it is but And that's I mean celsius again another big huge Company and shoot alex is even responsible for voice over and in a protocol So you think like uh these things these things happen So there's that and then we talked about advancements. There was another cool advancement and this is just another update. I liked, uh, we woke up Gosh, was it monday or tuesday my wife rolls over. She's like, I got a bunch of money from voyager Mike. No, you didn't and she goes. Yeah, I did and she showed me her phone And I'm like, what? I'm like, oh, look at that. So there was like different notifications So I got an email and a notification on all the different assets that I had As far as like the interest. So first of all, that's great. I always like to see that I made money especially my wife and uh, also, uh, why'd you guys do that? Why'd you guys put that in for like, you know, all these different notifications? Yeah, you know, it's engagement with the consumers. I think uh, first and you know, we saw a lot of tweets About people asking when the when the interest comes. So we were like, okay, let's get a step ahead of it Let's when we do it do some notifications on that and by the way, happy wife. Happy life. So if she's happy, you're happy Uh, it always works that way. Uh, but we felt it was to engage and give the consumers and give all our customers The ability to see it because exactly what you said your wife said is that I got more, you know We want people to be excited about getting that money and now people call it, you know, 12 times a year. We have happy interest day So we're we're somebody somebody put that out on twitter. It's like happy interest day a voyage or interest day So we want we want people to be happy about getting that and giving them notifications And I would encourage everyone to make sure their notifications are on because a lot of people like to take them You know, put the settings off but to to get them so you can see when there's things like that come through Um, you know, we like again comes back to creating wealth for people and that's our number one job creating wealth for consumers Yeah, perfect So let's so yeah, that was nice because it's it's nice when she's happy because that means I can breathe So that's that's good and then on top of that Let's talk about let's circle back to everybody's favorite question the loyalty program. So let's see I will get to everybody's questions in a second So first of all, well actually first of all congratulations on the earnings report 16x increase Uh from 3.6 million you made 60.4 million. That's pretty good Operating profit 30 million operating margin of 50 first quarter where you guys operating profit So congratulations, and then this was the big thing where I talked about 1.6 million That's great. Hey real quick. Where do you guys see things going as far as like user base? Increase over the next I mean tell towards the end of the year. I remember There was a there was a stat. He gave me I think you guys were preparing for 10 million. Was that was I wrong? I think about that. I just hear that somewhere else. No, that's a right comment We're trying to you know expand the system and scale the system to handle 10 million users Like we announced 1.6. We we feel comfortable on three to four acts of that already Trying to scale the system to that 10, you know 10 million users That's our goal by the end of the year. We're trying to get there That's pretty big. So how do you do that? Because I mean you got people coming in but you can't train people that fast. I've been there and it's tough How do you guys do it? Yeah, so look the other thing we're working hard on Is we want to be the industry leader in customer service. So we're we're working on an entire plan here On how to make customer service better. We get it. We understand people get frustrated And Well, the interesting thing about yours and my dm back and forth about, you know, what we talked about earlier was there's no no foul language at all I could show you some tweets and dms and I get that that call me every name under the sun. So Thank god. I got a thick skin and and you know, I think You know, we understand the problems of service in the crypto industry and we put a whole team together To build out what we want to be the best in service which Will encompass a lot of different things that you're used to seeing In the traditional financial off, you know, online brokerage world Now the one thing people do have to always remember Is the easiest way for people to scam someone out of their account is to fake being them And we have to be extra careful on that that it's There's so many scams in the marketplace. Um, and we know people across the entire industry and we speak to them Uh, try people trying to take other people's accounts Is the number one scam and you when people say I'm locked out of their account and it's taking us time to get it Get it back to them There's usually a reason because we want to make sure you are who you are And it takes time because you make one mistake Those assets are gone forever. There's no you don't have any room forever No, you don't and you know what so there's two things We got to talk about the codown nodes, but but what you just talked about was Everybody who here who has ever heard of a sim swap? It's the same story somebody calls up a t-mobile of horizon and says hey, I'm locked out of my phone or I lost my my My sim card. I need a new phone. Who are you? Well, I am who I am just do it Just do it just do it and then the smart ones are like you got to prove it But the ones that don't they screw up and they give them that's uh extra that's uh that insider You know swap and then all of a sudden all of those crypto all that crypto is gone And I I get emails a lot about that that issue more than I should that's for darn sure So when Steve talks about like Okay, one of those these things that it's a little bit slow. Look I got a lot of crypto on there I don't want to lose too much of it and it doesn't matter It maybe if you're losing 10 million or you're losing a hundred bucks It's still money that you lost incredibly that you lost so if it's gonna take a little bit of time Okay, takes a little bit time. So that's fine And then I mean for me everybody else somebody else is like nope give it to me fast I don't care if I lose my money. Well, you're a gambler, sir And then on top of that the big the one of the big issue that I do still receive about is the cardano Either withdraws transfers deposits. So talk to us about because that is a that is a big one I think and and then we're getting loyalty program. Sorry everybody. Yeah. Yeah, no worries. And look, I tell everybody if You hold crypto whether my app or your own wallet doesn't really matter 2fa stop the sms text do not sms text is your your multifactor that is just Insanity to do that go to a 2fa and if you're going to hold any amount of crypto You know get yourself a second phone, you know, you can you can buy a A cheap phone and just use that for your multifactor and therefore, you know, you have a backup and Yes, we you know, it's a little bit harder, but it's a it's a very secure way. Someone told me that I think it's a really Really good good What's that Melcher Scott Melcher the wolf of walls. Oh, yeah, Melker. Yeah, it was Melker. He's the one that told me about that so And I did it and I do it so it's it's It's a really it gives me a lot of confidence that my stuff safe and it's not just my my My crypto it's all my emails that are all on, you know, multifactor 2fa. So someone ever sim swapped me They can't get into anything. So it's a secure way to do that Now back to the cardano. Yeah, we recognize there were some issues on cardano We've rerun the nodes. We've upgraded our nodes We're clearing a lot of the backlog. I think we cleared most of the withdrawal backlog We're still working on some deposits coming in that might be staggering in late They're not lost They're just we're rerunning the nodes. They're going to our wallet. We just have to pull it from, you know There's a way you pull it using the nodes. We just got to we're rerunning that and making that better. We understand that We appreciate everybody's patience I think we got caught up with all the withdrawals and now we're we're backlogging through the deposits that seem to be taking a little bit longer But it's an upgrade of the nodes as we've gotten more and more stuff coming in Yeah, you know, we have to everything's got to get upgraded. That's just another piece of the upgrade That makes sense. Well, it makes sense and I know it's going to take some time just like how I remember for the The waiting list the different times that it took to actually get people in it took some time but now here we are and then One more thing about people keep asking this like i'm on a waiting list. You're not on a waiting list Here's what happened something happened to my to my brother-in-law He filled out the information and he put his address that wasn't on his id And because he just moved and they're like that doesn't match up. Who are you because it's kyc am l stuff, right? So if it does it goes to manual review manual review, which takes a little bit more time And that's just that's just what it's right. All right. There's there's two things that happen on on When the people think they're on their waiting list They're either in that manual review process because they could have fat fingered We see a bunch of people fat finger their social security number two Missed by a digit or something like that Or you know, they the id didn't match and that's going to take a while because that's manual stuff And you want us to respond to tickets or you know people with real issues and that so we're trying to do them both But the other thing is if you're in new york, we can't take you so you you're if you're on a waiting list It's most likely because you're in new york We can't take you yet because we're waiting in that bit license Also europe nothing like that. Yep, you can't do much of that maybe At some points europe's gonna be in play We'll see okay as we scale the system it brings us closer and closer To be in in europe and canola as the system gets into the spot where we want it to be It makes it easier and easier for us to bring on customers on a global basis. Yeah All right, let's let's break into it loyalty program This is this is the updated one that I see right but steve bill ria jump in and tell me if uh something else is going on So I see that the adventurer, you know 500 But correct me if i'm wrong even if you hold 100 Or it doesn't really matter whatever crypto that you you you have you still get interest Yeah, we should probably change this this art Because no matter what you hold you're getting the bgx interest. It doesn't matter if you're one vgx Or a hundred thousand vgx. You're getting this everybody gets the seven percent interest. So it's not Just in the loyalty program being in one of these three tiers Yeah, yeah, it will be hard to say unless you do a 401, but it it really compress everything Interest is going to be seven and then the interest booster and this is an interest booster for everything, right? matter if you hold it or is it for voyager only It's it's not on the voyager token because that's that's staked. It's for the tokens. It's for the it's certain coins It's going to be bitcoin Might be ethereum. So we're working on exactly which all those coins are Um on that as well. It's not the voyager token because that's staked on the inner, you know That's staked. So we're giving the seven percent staking Which is pretty I remember it being like five percent or four point five and now it's all a bit to seven So to give me an eight point five. I get it. I like this cashback on trades Yep, one two, so Yeah, yeah, so that's built off of our price improvement model. So when you trade more you'll get more cash back on the trades so You know the more you trade the more you'll get back in voyager tokens and then the withdrawal fee savings Quick and we talked about this offline before we came on So I had a couple of messages like hey, what's up with voyager because I tried to transfer tether Or usdc. It was always Those two and like it was a hundred bucks. I'm like that's that can't be true And then uh, this was like this was like two weeks ago And I think it was that high because the gas fees were crazy But I just just even today in two weeks ago. I did the same thing Uh, I tried I just took I hit on withdrawal I went to go take some out and there was a fee if it was only 15 dollars for usdc and tether, correct That's right. The gas fees on the ethereum Uh chain was quite expensive. Uh, not that far back and so consistent with pretty much anybody Uh, you know, if you go to a defy it was they were charging you with those gas fees And so we raised the fee to match what we were getting charged for the gas fees um Now they're cheaper and the the fees are cheaper 15 I mean 100 bucks to 15 bucks. I'll take that and this one right here Someone someone said in in one of my tweets and says I don't know why I would need a bank if I can use a debit card From from Voyager and I was like I thought about mine. That's true And then uh, so I know it says coming soon. What do you got Steve? I mean, it's it's it's just us. No one else will hear this We're working on that, you know the debit card We have our payment processor and program manager our bank I have a copy of what the card will look like. They've got to get printed We're building that into the app. It's you know, no set time frame yet. It's going to come in 21 um Just trying to figure out exactly when we get it in but first and foremost was get the scaling right because I could guarantee you if we came out with a debit card and the system crashed All the users of the platform be like you should never brought the debit card to market first So before you scaled it, so we got to get the scaling which I said We're like just about there Then we could get to bring in the debit card on board because you don't want to overload That system and bring something new on same thing happened in january when we got all those robin hood customers People were ticked because they're like don't take new customers. Just let us use the app Well, we are in a business to grow and we have to share some growth But we're mindful of the fact of we want people to continue to trade and use the app So the debit card's coming. Uh, but you're right when it comes to banking I've been doing investor calls all morning tonight. Uh, I'm at a conference and a virtual conference You know wonderful. I can't wait till we get to go real time with those But a virtual conference with investors and people are just saying like geez once you get the debit card I'm going to use you guys as my bank and so we're excited by that, you know with the 9% usdc interest That's one thing we're working on. We get a lot of requests People would love everything to be based off of usdc in the app. It's a pretty good idea someone threw out there Therefore everything every time you trade You know if you if you sell your your bitcoin and for usdc You're starting to earn interest right away without having to put it back into usdc Something we're looking at and seeing how we can do that. So that's pretty cool, too Came from request from from customer. So we're excited by that But people want to use us as a bank Yeah, and because like when someone said I'm like, yeah, it makes a lot of sense actually And then I did a video a couple of weeks ago where I just said that I'm pulling I pulled all the money out of my bank and just put it throughout different types of exchanges Because I'm like, I don't see why if I'm going to hold it in the bank I don't I'm not getting anything for it. So why wouldn't I just do that and then like the Two days later when I did that then there was a huge dip and I bought a ton of different cryptos Unfortunately, there was a second third and fourth dip, but I I think I think I'll be rewarded later We'll just see and then Steve any plans on a credit card Not the credit card Yeah, we we do we're looking at that you know the We're we believe that the credit card and loan programmers are two things we're looking at So people can borrow against their crypto gotta get the right banking partners to work with on that front Because there's cash outlay right when if you're a credit card if you're going to use a credit card Then somebody's funding to the vendors while it happens. So working with the right banks and payment processors to do as well So yeah, I want to go back to Cardano because someone sent me a little note while we're talking about it Again, I think I just want to reiterate that We're just re scanning and upgrading the nodes. Nothing is lost. So there's absolutely positively nothing lost We've just upgrading the nodes Sometimes they fall out of sync and we're we've made we're making those changes pretty quickly Uh, so again reiterate nothing is lost. We'll get that into people's accounts Once the reskin and upgrade are done, which should be soon as well Yeah, that makes sense. And then so lastly uh We talked about loyalty program. So you said this year we can't we let's not put it onto a month Let's just put it onto a year. Let's just go there right this year or next year For the loyalty program. Yes Oh, definitely this year definitely Look, we we once that swap is done We've given people 30. I think it's up to 45 days. I could be wrong. I'm a tail probably yell at me Uh, when I'm wrong, it's good. I like to get yelled at, you know by my team because that they keep me honest I think it's about 45 days. We're giving people to do the swap Once the swap's done and we can get everybody done within 30 to 45 days We'll have the loyalty program fully in the market too. The screens are all done We have all the building done for that. We just want to make sure people do the swap And then you've already done the um the audits and things like that. I think all done All done. So can we break it down? Let's I'm going to push you on on this one. Can we say down to the quarter Q2 is done. Can we say q3 or q4? We are hopeful and I'm thinking about this by where we are in the calendar here Don't get yelled at You know, I'm hopeful we can get the I feel really positive we can get the swap done By the end of this month, you know, we're working through the contract So we will Goal is to get it done by the end of the month and therefore the swap would be By the end of september, you know, the latest would not the swap you put the vlp would be by the end of september the latest Is what we're shooting for? That's our goals. You know, there's dependencies on that, but that's our goals The swap is the dependency I'm going to ask you not to do the swap so I can keep dollar cost averaging in like I do every day That would be fantastic. And then so some people some people are groaning. They're groaning like Other people I think the ones that are like me are like great Because this is the time to accumulate. This is not a vestment advice a vestment of pinning everything for educational purposes only But for me The the time that I made the most amount of of gains is when everything is boring and nobody cares Nobody cared about storm x back in the day. Nobody cared about I mean even chord I mean, I remember getting caught out at two cents. I remember, you know, Voyager at 29 cents That's when everything is made. This is When you go through things and it goes to that that big hockey stick That's not the time to buy and that's when all all the dumb money does it and that's when you see people lose a ton of cash So if you've got the opportunity This is just what i'm gonna do. Not what you're gonna do Great. I got time fantastic. Steve, do you got a little bit of time to answer some cues? People love you Of course. Yeah, of course. Yeah Not everybody loves us. That's just what I know that's that'd be that wouldn't be fun You know, I don't I like it. Yeah farms. It helps me when I get them It makes me laugh. This is the whole thing about uh, so sniff says You're gonna love this hundreds of customers were asking where their funds were and this douche was tweeting about pizza Thanks sniff. So this was the uh, the the pizza whatever that you did uh for on twitter Look, steve can't do it all man I mean look he's gonna tweet about some other things and then go from there Hey, I would tell I would tell sniff that you do not want me doing the coding to go find To rerun the scans because then it would get lost You want real tech people to do it not me And by the way, that pizza place is is down here in in miami and south beach really big fans of voyager I would recommend anyone go to sorbillo's in south beach great place great people And look you have a business out there And you support us and you want us to support you we're happy to do it. I'm happy to There's t-shirt companies. I've tweeted about We're happy to support our the people that support us. So what's the name of that place? sorbillo's right in south beach sorbillo sor bi lo os they got multiple. Yep this one yep miami beach 100 collins avenue really good Really good place great brick oven pizza. Oh, I love it thin crust fat crust new york style. Look at that It's awesome. That's their best pizza. I had that when I was there Uh, great place great people, you know, and again you say bet on people and support great people at sorbillo's Damn, you know, I'm doing this intermittent fasting. I'm just crushing killing myself right now This is this is like food pornography. All right, so we got that Buy the dips. Tell the tip says show us the card. We know you have it Show us your debit card. Show us. Uh, no come on. I'm you know, we'll do that at a point Time and we'll do a whole We'll do our own little show with either you and alex or whatever and we'll do it all together and we'll break it out And get everybody excited about it Yeah, let's see if they're inside when is when So here's a good question. When is luna staking and this is a big question about like All the different types of just remind everybody of why we can't withdraw some assets and why we can't stake some assets or why um Things just don't you know appear on like like a normal exchange because go ahead steve Yeah, look, we the mindset and when we built the app It built the company was to give people the original was to give people some price action, right? So you can get it real easy and get the price action on a bunch of these coins I've seen a lot of stuff people say we don't really own the coins. Yes, we do Just go look at our financial statements. We we actually list the number of coins we hold on the it's there There's no offense or about someone did a whole bunch of analysis about about some of the tokens Over twitter too. We go out to the market by every single coin Yeah, yeah, so that allows us to stake it. So we see a lot of people wanting us to luna we did a We we've entered into agreement with block daemon so we can actually start staking a bunch more coins luna's high on our list storm x is high on our list i'm meeting simon when we're down here He's coming to one of the events that we're at friday night. So simon and i'll definitely have some long chats Yeah, we want to we we want to offer more staking for this That's our goal is that's why we did the investment into block daemon We want to offer staking more and take the complexity out of people's hands We'll do it for you and give you the interest. That's our goal. That's what we we've been planning on doing Yeah, I you know what I forget to mention that voyager is a publicly traded company So everything that you guys do has to be through the sec and has to be regulated So these different things that you have it has to come through makes a lot of sense Okay, and then james says I wish these exchanges would prioritize desktop apps above smartphone apps I don't I agree with you, but I think there's a there's a desktop app in the works. I think it's already done right We have it in beta, but as part of scaling We have very limited usage right now basically just Our own team is using it for informational purposes. We will get it to the market Again in 21. We know the desktop app is important. We've got a couple other pretty cool ideas with the desktop But again, my partner is at market rebellion and Derrick pete and john You know, they've helped us do the data for that which is pretty the charting which is pretty cool charting We just got to scale it right? I mean, you don't want to you don't want us to bring it to market And we get 50 000 people on the desktop and it breaks that that doesn't help anybody So we're very cognizant of where we are with the number of 1.6 million users You know, if they all go on the desktop, can we do it? You know, we want to make sure we've got it scaled. So We're just smart about it at this point in time Yeah, I mean we all want to do it as fast as we can But I mean if you take a look at a sushi swap rug pull and a burger swap, whatever it was You'll know about it. It's it's it's okay to break things But it's not okay to break the bank and lose people's money. That's just how it comes down to I see the voyager gear. That's coming. That's coming voyager gear coming soon You go Yeah, one of the places one of the things we've gotten a lot of feedback on is don't know if you uh If you saw the instagram and the the tweet maybe from victor oladipo. He's now working with us NBA all-star and he was wearing a pretty cool white voyager sweatshirt hoodie Seems to be a very popular item that will be in our store. I can tell you that Okay, perfect. And then I keep getting a question about dot polka dot being transferred or staked or something like that Any problems with that that you've heard of on the team? No, uh, we we give interest on it because we stake it And so we give a you know, good chunk of the interest back to people. We don't have it as transferable yet Uh, but again, you know, I think over half our assets are transferable Working to expand that too, but we want to give people that price action Uh, and want to you know, take some of the complexity away, but we're working towards that too It's again our model was built to give people a lot of price action to begin with And we're adding all the other things in soon too Yeah, and it's a good point because like I always think people are like me and that's my biggest downfall So you gotta remember that there's I mean if it's just you and you're like I got to put it on my ledger and I got to have it in cold storage That's great for you But think about the person who's got single mom three kids two jobs. Just like I just want to make a little money I don't want to deal all this nonsense Let them just do the thing and then they can you know get it on later So if it's if it's one of those things where it's like you've got to transfer it then Then don't use Voyager. Uh, you can go someplace else and say I can't transfer it over Do that wait for them to do those things but in all honesty people different strokes for different folks That's what I say louder says. Hold on. Where'd louder go? What the veto token since we can't withdraw a v-chain thor or vet not v-chain thor vet v-chain Let me check on it. I don't have an answer for that one. Uh, let me let me go check on that Okay, I'll come back to you Well, Voyager consider adjusting a loyalty tier program as the price of Voyager token rises Oh most most new price. I think we've already done this, haven't you have the answers? Yes The answer is yes. We will we want more people to hold the token so it's The other thing I want to Leave everybody with is the Voyager token is really important to what we do We think it's extremely important to building out the community Building out loyalty Bringing the benefits. I know when I read a lot of stuff like we don't care Just go look at our financial statements. Seriously. Just go look at how many tokens we hold on half of customers to say that is Not well informed. You know, it's very important to what we do Gotcha. Okay, and then I don't want to keep you Steve, but Two things which is You'll get back to me on the on the v-chain thing. So follow us at at news asset also take a look over at At and best Voyager. They'll post that there as well And then frame rate it says second attempt will stop losses be added It's on our roadmap. Yep. It's on our roadmap That's all they can say on the roadmap. Okay And then lastly cryptos rs just mentioned Voyager is a must buy big yet I think you've been on an on Georgia show, haven't you? Uh, I think I have I'm supposed to go Oh, I think I'm I think I'm going on it. I might have been I don't know I've been on a bunch of your guys show. So always happy to make appearances and As we're you know now in that's better place to be scaled wise. Um, I'm happy to Be there. I didn't really, you know, I was kind of quiet for a bit It was hard to be out there when you know, we had to scale the business So, uh, we're in a much much better spot now and excited to To be on with you and go see alex and ryan down here tomorrow and get back with those guys and Yeah, uh, excited to be to to be around this again So perfect. So as a recap for everything we just talked about in the beginning Voyager had a little bit of uh growing pains I recommend them at first in the middle I steve had to play catch up which he did and he said he was going to do and he did it Now I recommend voyager yet again and we talked about the loyalty program We're looking at potentially the end of this month, but We'll see That or sorry at the the actual swap token swap and the loyalty program looking at september or so Maybe don't hold us to it, but it looks like we're going the right direction But they went from 40 50 000 people down to one or all the way to 1.6 million users for voyager They're looking at expanding to 10 million and they're bringing on more customer service reps They're down to 1% which if you think about 1.6 is about a thousand people or so And uh, we talked about the debit card coming soon credit card in the works swag That's going to be happening very soon And also you can be able to see steve over at miami for all the people all the ballers who are going to be there in that conference So go over to the market rebellion booth. Say hi to steve. He's gonna talk to you Steve, I'll be there. I'll be there. I could talk all day. Uh, I'm ready. I'm ready. I I know I've got it over under on how many times I'm f-bomb. So I've got that. That's okay I haven't written down. I'm not telling anyone what the over under is because someone might do it one clean swoop But yeah, I have an over and under perfect. All right. So guys, that's it You can and then again have an issues customer service customer support Make sure you throw out everything as details you can if something happens You can always reach out to me I tweet it out and then off we go because we're in this together right steve. Let's make this work We're done. We got it. You know, love work with you guys looking forward to it. All right. So that's it everybody Thanks for watching. If you found value thumbs up