 So a bit of background, Eildon. Everyone knows where Eildon is? Yeah, no problems? Great. Eildon under the Victorian Fire Risk Red Star, it comes up as very high. And with targeted property mapping, which is generated at 150 meters from any identified risk, we come up with what we call targeted properties. And they're people that we really want to engage, because they're in the highest risk category. We don't have the capacity to deal with everybody in the community because we're all time poor and whatever. So we really need to target and focus on those that are at the most risk. And this is what a targeted property map looks like. So within 150 meters of bushland, the cadastra data highlights the properties that need to be engaged. As you can see up there, there's about 300 properties in Eildon that we needed to engage. And at the same time, there's some other things happening as well with a planned burn. So we decided that we'd get together. We got all the key stakeholders together, being the municipality, the brigade, D'Elwop and our local VMA, which is Vegetation Management Officer, Phil Horgie. And a few other people. And we designed a package to suit Eildon's requirements. So apart from the information that we needed to give the community about their risk, we also wanted, as I said, to give them some information about the burn that was going to happen to the northwest of the town. Now, this is a pretty big burn. It was 578 hectares, that was the plan. You can see it highlighted in white up on the screen. And it was going to affect the community quite significantly because it was such a large burn. So we wanted to be on the front foot. We wanted to get out there and have a chat to them about that. And at the same time, we'd have a chat to them about their local risk. The land tenures, as you can see, both public and private land. So there was a lot of work had to be done with the land managers. The burn was going to be close to the town and obviously we're going to have smoke in the air, which is going to affect the people in the town. And the other thing was that people perceived burns as being the keel and endel to saving them. And this isn't the case. The vegetation around Eildon has a lot of tea tree and that sort of stuff. And a burn won't actually get rid of everything. It'll only reduce the risk. So we still needed to tell people that they're still going to have a fire risk on extreme days. So we didn't want to lead them into a false sense of security, I suppose, where we come from. So we got together as a group on the Friday night and we did a bit of a briefing session. We used a SMEX format, just something different. And then we ran through with all the people who were participating, which was the brigade members, our presenters and whoever else was there, including the Vegetation Management Officer. And we talked about what we were actually going to say to the people. All right, it isn't complicated. It's nice and simple. It's a casual chat. All right, we talked to them about their risk, what risks they actually have. We talked to them about the benefits of having a plan and also that their plan needs to have a trigger. All right, and we try and encourage them to use the fire danger ratings as their trigger. We try and discourage them from using weather as their trigger because you can have a hot day but it's not really a high fire risk day. You can have a windy day but it's not really a high fire risk day. But if you get them both together and it gets into the extreme, that's a fire risk day, yep. We talk about things that they can do around their property to help give it some passive protection. All right, how to clean up around their house. What are the issues? And these are just common things that you go out and you have a look at and you go, look, that tree is really close to your window. If a caught fire, the glass will break, the embers will get in, your house will burn down. Oh, I never thought of that. Clean out your gutters, move the stuff away from your variators, all that sort of stuff. So we talked to them about that. We talked to them about what to expect and this is more around the burn and where they were gonna get extreme information because this was only a small part of the tool. So we had that chat about the burn when it was proposed and what effect it would have. And we also were very mindful or the burn controls were very mindful but Eildon's a very successful tourist destination and obviously we couldn't do it on high tourist population time frames. And at the same time, what were the other strategies of communication? So the outcome, we ended up visiting 420 odd properties and out of those 428 properties, we actually spoke to close on 200 people. So that's pretty much a 50% engagement rate. So when you think about sending out flyers, what sort of engagement rate do you reckon you get with a flyer? Straighten bin? 2% maybe? I don't know. So the volunteers and the officer from the district also spoke on the Friday night to the brigade to identify how the opportunities. All right. So what about recruiting opportunities if they knew somebody or somebody asked the question, oh, look, I've been thinking about joining the brigade. What's the chances? So we had that discussion too. What were the other opportunities that the brigade could lever off while they were out there door knocking and also our presenters that were out there door knocking as well. We had local issues and they were around health, animal welfare, MFPA or municipal fire prevention issues and those sort of things. So the brigade could actually go and deal with that or we could forward it onto the relevant person to deal with. So that worked really well. We engaged with the community. We actually talked to people face to face, one-on-one. The guys went out in pairs and they worked together really well. And one of the great things we did was we really utilized our time really well. Okay. So in one weekend, we went to 400 properties, we spoke to 200 people and we talked about their risk and we talked about a plan burn that was going to happen and we got in there and engaged the community. So it was a really good outcome. And the brigade came out looking really good too. People really appreciated that they actually took the time to go to their place to talk to them about their issue and they really appreciated that. So that was a really good thing. And that's it for me. Has anyone got any questions? Yes. Definitely. Yep. Yeah, so on the Friday night, we had the chat, we had the paperwork, we had the kids and we went through those, what they meant. We paired up the volunteers with our staff and once they got the hang of it, because it's a really simple chat, once they got the hang of it, they're off doing, they only did a couple of houses together and then they go, this is too easy. All right, I'll go down this side of the street, you go down that side of the street, and away they're with me. Is that an easy question? Yeah, it does. Yep. The brigade knew what was going to happen because we'd been planning it. So there is that element where the community did know. Did we publicly put it out there that we're coming around to your place? No. We cold called them and we find cold calling actually works a little bit better in our favour, because they can't hide. Yeah, good question. If people aren't home and we can get onto the property, we'll leave a pack that says, sorry we missed you, you live in a high risk area, here's some information and here's some stuff about the burn that's going to happen in your area and where you can find out more information. So that's generally the other 50%. There was about 17 or 20 houses that we actually couldn't get onto the property for one reason or another. You know, it might say trespassers will be shot, we don't go there. Might have the biggest scariest dog, don't go there. All right, but we're trying to get to as many places that we can. So there are some properties that we just can't get to. Yes, we did it all in one day. So Eildon Fibregate had about 20 members. Thanks. And we have about eight of our presenters as well. So, yes. The messaging and the building of their plan is basically around their fire danger ratings. You need to have a talk at probably a district level and understand the risks yourselves. Have a talk with your fire safety officer or somebody similar. Understand what that risk is. Cause, you know, in some instances, we know that people aren't going to leave on a COVID day if they live in a grassland environment and we'll tell them to fall back. So you need to tailor the message to suit the risk. All right, so it's about having that chat and understanding it. Done? Oh, one more. No, no, I think out of the 2000 order that we've done, we've had one person that just wasn't interested, you know, and that's fine. If they're not interested, we go, no worries, we'll leave you some stuff and when you get a chance, have a look at it and we'll catch you later and off you go. So, you know, it's about just talking to people. I mean, if they're not interested, move on to the next person. That's it. Last one. Was there any follow-up after the burn to determine how effective your message was? Ah, the burn never happened. But what, and that's probably a bit sad in one sense, but it was good in another sense and that was that we'd put in the linkages there that we could tell them what was happening, why it wasn't happening and now we still got the linkages there that when they light up this season, we can just refresh the process. Thanks, goddess. I'll hand over to Ray Lee. Hi, thanks, everyone. Ray Lee Van De Moost, and I'm from the New Year's on the Community Resilience Coordinator and I work out at the John regional office. So, the south-west or barn south-west areas where I'll do the majority of my work. And what we're sort of just jumping on, it's the same sort of message that we're going out there and it's looking at the advantages that we can take in Mother Nature when things are happening. So, smoke in the air didn't actually happen on that one, which was a bit of a shame, but it's a bit like us. We've got a, even if it's a planned burn, we've got a harder thing about trying to predict the rain and how heavy that's going to be with weather. So, we're just going to talk about a little bit more, just a quick area. We had something come up in May this year and in Anglesey, which is absolutely gorgeous. It's a wonderful lifestyle town. It's a great place to call your office for the day when I'm working down there. I don't mind at all. It's, does everybody know where Anglesey is? 20 minutes south jump, right. Okay, we all know where it is in the Great Ocean Road. Now, it's known for, you know, the beach lifestyle, the river, the wonderful aquatic activities and when I was getting ready for this presentation, I did a bit of web surfing, sorry, surfing and didn't work. Looking for some pictures about Anglesey, just in case this was a room that didn't know much about it. And it's quite strange, even though I've been working in that community for a while, what I actually was confronted with the majority of times when I put in images for the Anglesey area, it was actually photos of kangaroos on the golf course. It's anyone who played golf there. It's actually a wonderful wildlife sanctuary, I think, Anglesey Golf Club. Because this is what came up constantly. Sorry, it was a bit hard to find the surfing ones. I was quite surprised. Once again, making some opportunity out of it, though. Anglesey itself is, it's very engaged community. It has had a lot of engagement practices go through it due to the wonderful work being performed, not only by the emergency services like us in CFA, but also by the local council. The surf coast show is very involved in the area there as well. It's been assessed as having a stream bushfire risk and it has two neighbourhood safer places as well, places of last resort. Probably wondering why I'm talking about the bushfire. I think it's more the engagement side of it. What we've actually found that, with that community itself being directly affected during the Ash Wednesday bushfires in 83, the community worked hard to rebuild after that. They were fairly decimated and they plan and prepare and keep themselves as safe as possible. As I said, they're very engaged and they connected themselves there. They're aware and they accept the risk of bushfire, but when it comes to flooding, there is a moderate risk in that area, but it's a very short duration of flooding. So they sort of, oh yeah, there was a little bit of rain on the, water on the road, you know, and it wasn't much, but it can come and go fairly quickly and it's what we sort of team is flash flooding in the area there. Because of the short duration, the isolation can be in really inopportune times. It might be around those times when you're not able to pick the kids up from school, you can't get home yourself or you can't get to work. So they have been getting a little bit caught out by it. So while we've done some local community consultation in the area there and talking to them, we're trying to raise that awareness side of it and just sort of go, okay, yeah, but what do you do when? So we're asking the questions back from them and saying, you know, how can we help you to build around it? We were very lucky they were in May this year, so lucky, it was just a very short duration of a very heavy downpour and at the time we were in the office working and I was, you know, it was just some puddles over the road. The local mayor sort of gave us a call from the Cerf Coast Shire and advised us there was just this little bit of localised flooding and then sent some photos and I sort of thought, okay, it's overdriveways, how long's it gonna last, those sort of questions. And usually in that area there, it was two to three hours that it was. So the picture itself that she seen, very carefully not entering the flood water, she was quite a way back on the road when she took that. It just gives us a bit more of a picture while that's not flooding, so to speak, it's when we can take the opportunity that some water's on the road, that there is some rain in the sky, that that weather might turn into something and we looked for ways that we could quickly get out there and we were very lucky enough at the time to have Steve Teveland doing a bit of project, work is down the back there, put your hand up for everybody, Steve, you're a real star now. Yeah. So what we did with him was we had a quick discussion about it, we popped him in with a camera, a bit better than that, got some brochures, popped him in the vehicle and basically sort of off they went, off he went out to Anglesey and he was off. Now his primary task at the time was just talk to the people, you know, don't drive through, we don't want any photos coming back for that one. But luckily for Steve, when he actually did get there, so this is within, I think it was three hours from the water had receded all the way back, there wasn't any issues, but as he doorknocked the area there, they were all actually very pleased and they were receptive. I think there was only one person that was like, oh I don't know what all this fuss is about, there was somebody here from the council this morning or something, but everybody else was actually quite in for a chat and we found it was because that was the time and it's like you guys, it's not much point, you know, doing a fiery Victorian meeting in the rain. Nobody really comes to you though, they don't listen. So for us it's the other way around. We have to really look at the timing and try to take advantage of it when we can and I think in this area of community education and community engagement, we also need to step back and have a look and start using those words like operationalisation of our community education. So we have to make it actually a response. In this situation that's what we did and so we're trying now to plan that on an ad hoc basis when we are seeing some rain about an area and try and have some community engagement with our units to be able to get out there to do it. We purposely did not use, you know, the flashing lights or one of the operational vehicles. We didn't want to sort of put that message into it either. So with the opening slide, when is the right time to actually connect with your community and how to get out there? For us it's in that brain. We can go out there and talk about planning and preparation all they want, but somebody says that I should have a water gun here and be spraying it and be like, okay, do you want to talk about flooding now? You know, because that's sort of really what it's all about, isn't it? It's trying to get into the window of opportunity. For us, for that area there, it was only those two or three hours. It could be longer opportunities for those here with SES, but it's the same with you guys. That smoke in the air idea, it certainly is, but it's get ready and knowing what to do. And basically that's it. Has anybody got any questions? Easy. Whether I've had major flooding. Oh, definitely, definitely. So the community education side of it, you know, it's part of the recovery process and it starts with the response. So, you know, we're already going into the community and it's a lot of those messaging that we're partnering up with Department of Health and Human Services on about not returning, you know, after a flood and it's not a matter of just wiping down a couple of walls and floors. There's a lot of other stuff that you have to do. Well, we hope people do before they return. Unfortunately, a lot of flooding, people use that term one in a hundred, you know, which is really okay. So they stand around and they go, yeah, well, okay, it hasn't happened, so it happened last year. So I'm going to be right now for the next 99 years, you know, it's not going to flood here. And so we don't sort of, we don't have, I suppose, just that little bit of an edge where the fire services do where they go, like it's really hot and it's really windy and the likelihood of a fire doing some damage is really high today. We can talk about storms and we can get in there, but people really do have it. It's not going to happen to me. It flooded here last year, so it's not going to happen again. It's like the opposite. Instead of experiencing it, going, okay, you would think, it's been somebody experienced a needy activity like that, they'd go, righty-o, now I'm going to prepare myself or I'm going to put everything up high. I'm going to do all those right things and keep things high and dry. But they really just go, no. Yeah, look, we aren't developing a document. It's going to be a bit of a what now document that's going to be into hopefully all of the rescue vehicles. So when they are out there, out and about, they can actually hand that to somebody and go, okay, what now? And it'll give them just some really brief information and more importantly about what we don't do. You know, it's amazing at the stress that gets put on the units when somebody does come there to remove a tree branch that's fallen through their carport. And they're like, oh, could you just chop it up smaller so I could put it in the fire? It's like, no, we've got another 50 calls to make. We're going, we're here to make safe. We're not here to rebuild your roof or cut your tree out for firewood or even cut it down. We don't cut trees down. So yeah, yeah, we're a little bit after I'm free. Okay, so Victoria State Emergency Service, we do play a part in the municipal emergency management planning. So with the show as we work hard with them in regards to that, but when we look at planning for the future with building, we're really relying on the information that's passed to us from the catchment management authorities you know, Barlow Border and they already have that. So the information is already there. When we look at likelihood, we might actually advise a developer that we would like to go through or set up a, you know, some information around them. But usually actually they're pretty good and the developments have a lot of work in them and underground channels and drainage and they actually do a lot of good now. So compared to even just 10 years ago, they're doing a lot more work. They're more aware of it and doing the right thing. Any other questions? Thank you very much.