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Published on May 8, 2017
View ErkutBaloglu, Senior Vice President, IT & Operations, Akbank, Turkey share his experience at Silicon Valley Innovation Center.
“I work on process design and customer experience. It was a great week in Silicon Valley working with Innovation Center. I have seen a lot of Companies. It was a great adventure for me for the week in Silicon Valley. I liked the Fintech way. I met John Hampton and learnt about Gen Y. I met a lot of people. I went to my entropy. I am taking away a lot of things and to dos as well. I am currently working in a branch that uses tele lists for acquiring customers from the web. I have some bad dreams about fraud issues and identity to my guessing is going to help me a lot. This one week of adventure has been really inspiring and I will come back here. This time to make agreements.”