 All right, so if WHMCS is sort of a client management area and it's sort of a database of all of that information that's happening on there, WHM is all server related stuff. It has, you know, it's holding all the hosting accounts and all the data, but you're going to see a lot more server related stuff like how much disk space someone is using, how much bandwidth that account is getting hit with like so in traffic, you know, what emails has the server sent as a whole for that individual user? You can get into those individual user C panel accounts. And there's a lot of really interesting information in there. I was just talking to Alicia a little bit. And so we're going to look at ways in which I call it reading the tea leaves because people say like, what's happening on my server? It kind of feels like a black box. People are signing up, but then it's like, unless they're telling me about the cool stuff I'm new, they're doing, I don't really know. And so like this is a great place to start digging in and saying, what's actually happening? Who's installing what? What software is going on here? Who are my more popular websites? But it is reading the tea leaves because it's a dumb server. It doesn't have any real concept of things. I've had people ask like, well, how many pages have been created? And I'm like, what's a page in Omeka or in whatever specific piece of software they might be using, you know? And so like different concepts, the server is just, you know, it's just doing its own thing. It doesn't have any real concept of analytics beyond very basic stuff. And so it is somewhat reading the tea leaves to say, okay, if this person's using a whole lot of disk space, they may have installed some interesting things in there, or they may have just uploaded their whole desktop to the server, you know, as a backup, they might, you know, be hosting MP3 files or it could be legitimate stuff. So, you know, you have to kind of guess and figure out stuff in here. But let's look at some of the basic things in here. I will also take this moment just right out the gate to mention that there are things you could do in here that could harm your server. You could shut your entire server down, you could reboot it, you could do various things. There's troubleshooting tasks that you can run, but it will take your entire system offline for users. So we give you enough rope to hang yourself with. If you never wanna even log in here and deal with this kind of stuff, you don't have to. But I'm gonna cover the safe things that you can do in here. But just know WHM, again, is a dumb server and it says all the access you need, go for it. You know, have fun with it. So there are things in here that you may not wanna do, like shut the server down unless you're doing it for a particular reason and you're probably already communicating with us and you're probably asking us to do it instead. So just know that. So let's look at a couple of things in here. You'll see somewhat similar to C-Panel, we have a whole bunch of icons as well as this side bar of stuff. Jim covered it a little bit earlier when he was going to list accounts, but this search feature is a godsend because not only is it searching directly by the names, but they've actually put in a dictionary of stuff. So even if you type in things that aren't actually related, they kinda know what you're trying to go for. So, you know, like if I type installs or install, you can see it will start to narrow down by basic things and I can find like Installatron which is our application package management tool in there as well as things that you can install in there. But you'll also see other random stuff where install is not in the word, but it mentions something that's related to installing a piece of software and so it's putting it in there. So the search tool is a great way just to even find stuff. It's, I don't even monkey around with any of these icons in the main area just cause you have to click multiple times whereas I can just search for the exact thing that I'm needing and get there. So first let's look at Installatron cause if you've used account before and domain of one zone, you're probably pretty familiar with the process of installing WordPress or a piece of software of any kind in there. You know, it's got one of those nice one click installers. You click the icon, you hit yes, choose where it's gonna go and you're done. On WHM, you're sort of the God of your server and so you get to see everybody's installs. It's still the same interface but check out my applications tab and my backups. It's everything on the entire server. So now I can say with some level of confidence, obviously you've got your power users that might FTP files up, create a database and set up their WordPress install the old school way but it's unlikely. You know, for the most part I can say with some level of confidence people have installed 658 pieces of software on my server and I can access all of them in here. I can search for them as well. So I might say like, okay, did Jim ever install anything? No, groom, how about, you know, Owens, anything on there, like that. How about courses? Because I do know that there's some stuff in there. And so I can find stuff that has courses in the URL or the title of the actual install in here. Another interesting thing to note here because this is installed trying to functions exactly the same is that these WordPress installs, you can get into the dashboard of them just by hitting WP admin, that link in there. So it does function very much just like as if you're in an individual C-Panel user account. So you can go into that. Yep, absolutely. You're a full admin in there. You can help them out and install plugins or break everything and delete it. Yeah, yeah, you are God. Or God is the case maybe. You are them. Yeah, when you hit that WP admin link, you're logging in with the same login that they would be logging in as, absolutely. So, but there's other interesting things that we can do in here as well. So we can see all applications, but what if I searched by the name of a piece of software like OMEKA? So now the search is only gonna show me the OMEKA installs in here, which not a very popular piece of software on StateU. If I scroll down to the bottom, you'll see one through seven of seven. So out of those 600 whatever installs, seven of them are OMEKA. Search WordPress, but I have a pretty good idea of what chunk of the pie they've got in there. So this gives you some more insight into like what kind of things are people installing? And you might, you know, I'm less interested in the 600 whatever of what everybody else is doing, but I'm kind of interested in these seven installs and what they might be doing just to be able to promote like what stuff is happening outside of the WordPress world and other pieces of software people might be running. They might have just been testing stuff out. That happens, you get somebody who will install one of everything and it all lays dormant and they don't do anything with it. But they might be doing some really interesting stuff as well. So this gives you insight on the server as a whole to what kind of things people are installing in there. This gear icon is the one section that only exists in the WHM area, not in a user's individual C panel account. And that's because these are all the administrative tools for installatron that only exist to an administrator. And so end users don't have access to any of this. I'm gonna cover a couple of different things that you can see and hear and do. We talked about emails. Maybe you wanna customize those emails that people get when they install a piece of software. Maybe you wanna be able to point them to a way of getting support after they've installed something. Again, we've got just a few merge tags, the actual type of software that they were using, their login details, in this case it's not sending the password, just the admin link and that kind of stuff. So we can pop some of those in there, but otherwise we can customize the text of the email that's going out to them when they install a copy of WordPress. You might say, hey, as a heads up, we have a lynda.com subscription. Here are some great WordPress tutorials that you have access to as a member of the community. So very cool way to customize that experience if you want to. You can customize the install complete here. There's a dropdown. If there was an error, you might say if there's a backup error or an install error, hey, we noticed there's an error on your account, the backup didn't do it. Here's the error that we're getting, but feel free to reach out to us. Here's our support message, that kind of thing. Let us know if you're running into any issues or you need some help with this. So great way to personalize that experience as opposed to these automated messages just being something that people send straight to the trash bin. Yes. These are all of the various emails that can be sent out. I will say on some of the servers I've set up, and I'm a little inconsistent on this, but a lot of times, I remove some of these so that your server isn't spamming your users, because as you can see, there's a lot of stuff that can happen there. And if you have 600-some installs and the WordPress issue's out in update, you're sending hundreds of emails at a time. And so, exactly. And that's perfectly valid. And so that's sort of the flip side of things is how many do you send out? You obviously want the install complete, but maybe not all of the various update available. I usually turn that one off like, hey, you've got a plugin that could use an update. Well, if you've got a lot of plugins, you could be getting a whole lot of emails. So that's a big one. Or when the update is completed, if there wasn't an error, I'm not sure people need an email, but it's a balance there, because some people might go, my install upgraded and I had no idea. Well, in order to keep that on, everybody who gets updates is gonna get emails as well. So there is a balance there. I actually have a lot of work with users. When they're installing it, they can turn it off. They can. So from here, this is the first thing it looks at. If you uncheck it here, it's never even gonna show up as an option for the user. Yeah. Correct, yeah. So unfortunately, yeah. If you uncheck it here, they're not gonna be able to turn that back on for themselves. It's removing that capability for them. The end user does have the ability to customize their emails. Almost no one will do that. It's one of those things where they're installing WordPress, they're just hitting next, next, next, as opposed to yes, I wanna customize these advanced settings of my application before I go. So, but yeah. And you can also choose where the email's coming from. So, you could put in your support address or something like that. Yes. That's probably what I did, yeah. So, yeah. A lot of times when I'm setting up servers, I'll try to manage some of that for you by making sure that your system isn't spamming your users with stuff, but I am a little bit inconsistent when setting up servers on some of that. I definitely try to leave the error messages on because you want someone to know if something is messed up, right? But you don't necessarily want them to get an email if a plugin update is available that hasn't been installed yet. That's a little bit, you know, there's different ends to that spectrum and you wanna find some sort of happy medium there. I have not found a way to do that, unfortunately. Yeah, yeah. I would love that, yeah. So that you could turn off most of them and then say, hey, if you need those emails, here's how to turn them on. I haven't found a way to do that. Jumping around a bit, but there's other different things in here I wanna look at, access control. Normally, that sounds like a dirty word. I hear a lot of a sentiment in the audience of, yeah, we're dealing now with these folks trying to turn stuff off and not wanting access to this and that. But there's valid reasons where maybe you don't want access to everything that Instaltron has. Access control lets you turn and not updating. Let me come back to it. I know, I need a touchpad's messing me up here. So access control lets you turn off specific applications so that they're not available to install. So a good example of this would be, you'll notice obviously Instaltron has a lot of stuff in there, not all of it's been updated very well. You know, there's some software that you can doubt people will need. There's a whole section on e-commerce stuff that allows people to run their own shopping carts from your server. Now, I've had some schools that are like, absolutely freaking not, you know, which is an understandable sentiment. I've had others who are like, we've got a whole entrepreneurship program in our business department and we would love for them to be able to set up startups, you know, and be able to run those from our domain system. And so, you know, it's totally up to you. If you uncheck one of these, they just don't even show up and install a Tron. So when they're going to install an application, it's just not gonna be there. Again, different varying levels of extremes. I've had some people, I've got one server where WordPress is it. When they go to install a Tron, there's one icon, WordPress. And then I've got a lot of others who just leave everything on and leave it up to the end user to decide what kind of software they might wanna run. You're still gonna be able to see all the installs and see what's getting installed. But you can customize some of this. Maybe you wanna pare it down, especially if you're in a pilot phase, it can be overwhelming to see 180 different types of things that you could run and not knowing. All right, I wanted to set up a website. Am I just going with WordPress? Okay, we're WordPress. Let's do that, you know? So it can be overwhelming for sure, but you can choose which ones you want on and which ones you don't. There are ways to set up groups and install a Tron. It's not the easiest thing in the world, but I will cover it because I think it's important where you might have power users that you say these specific sets of faculty or maybe students, whatever it might be, I've got five to 10 people that I trust to do whatever the hell they want. They're awesome. They do great stuff. I can always count on them to be the people that are gonna really push the system and they might break things, but they'll also find out cool stuff in the process. I want them to have access to everything. I want the other 250 users in my system to get my paired down, you know, like what I've customized. And there's ways to do that in here. If I scroll all the way to the top, you'll notice on every page, install a Tron mentions this group up here and it's default. The settings that I'm changing are for everyone. It's global. If I uncheck things, if I turn off applications, if I change these email templates, it's all happening for everyone. But you'll notice over here under groups, I can create new groups. Now we have to tell install a Tron who that group is. All right, I know I'm not going crazy here. I think I need to be taught how to use a touchpad. There we go. I don't know, no, no, your touchpad's fine. It's cool. So I'm gonna create a new group. You give it a title, owner would be root, you just leave that the same. And then you choose who the members are. And there's two different ways that you can tell install a Tron which people should have it. One is you could put a list of cPanel user names. So keep in mind like your server, at this point, we don't really know email addresses and stuff like that. cPanel user name is really gonna be the lingo that WHM uses for a lot of stuff. That's how it knows an account. So you might find those individual users, cPanel user names, pop them in there and say, these are my power users. And then everybody else gets something more stripped down by default. The other thing you can use is packages. And we'll look at that in WHM in a minute. Packages are these hosting plans. By default, we only set up one for you all. It has a certain amount of disk space that you can customize and you choose what basically what are all of my users gonna get. But you can definitely, and I encourage this if you like the idea of having power users, having a package that maybe gives them more space. We did it at Mary Washington. We had students got, and I don't know why we always like downgrade students or whatever. It's kind of weird, but yeah, students got 500 megs. I think faculty got five gigs. I was totally imbalanced. But you can also imagine students maybe setting up one site, two sites, whereas a faculty member might be setting up a site each time they run a course. And depending on their workload, they could have eight or nine different installs in their system. So it may be likely that they need more disk space. It can be faster whether than one off, okay, I'll give you more space here. I'll give you more space there to just go in and say, this person's a faculty. They're gonna get this package and then they'll automatically have access to more stuff or something like that. So you could set up a power user hosting plan. And then, so all that to say, you would put the name of the individual hosting plan in here and anybody who's running that plan would then get those settings. So then throughout Installatron as you're changing those settings, you would just change the group that you're in depending on which settings you wanted to change. So that dropdown will exist everywhere. I mentioned it back under access control in the top right. It shows up under emails in the top right. It's just which group you're changing those settings for. You can have fun names like Technorati. Technorati, yeah. Not currently because your single sign-on is only talking to our WordPress wrapper site right now. CPanel doesn't know how to deal with Shibboleth and other single sign-on methods at all. And so it can't communicate back and forth with it to make settings changes. So right now our single sign-on only handles the authentication piece and then there are some ways that we can take Shibboleth information to say like if someone's a faculty in WordPress changed their role to this, we've done it specifically to allow certain groups to be able to sign up or not automatically. So we can automate that portion of it but we haven't gone as far as to say if this person signs up and their faculty member also give them this hosting plan which has these settings and that kind of stuff there. I think there are definitely some possibilities that we can work through with that that's something that you're interested in. It would probably just involve making sure that certain people are getting the right packages and that kind of stuff. And then everything's based on what hosting plan they have. Backups, install the Tron takes a lot of backups. Backups are great. We also take our own backups. We do a lot of backing up which is a good thing because you wanna have those backups. All of our backups are done offsite on a separate server. They don't contribute to your disk quota at all. They're stored for 30 days automatically. All files, all databases we can get anything back for you within the last 30 days and that's happening automatically. No one's having to press any buttons and we just have all of that. So that's great. Install the Tron does backups anytime that it makes an update to that software. So WordPress comes out with a new version. The first thing it's gonna do is take a backup and then it's gonna update to site. Makes it really easy to roll back to a previous version if something broke for whatever reason. Plug in updates, it's gonna take a backup. So now you're running 15, 20 plugins. All those plugins are getting updates, backup, backup, backup. All of those install Tron backups are stored within the user's home folder. They're contributing to their disk space. So very quickly you could say, well, nobody's gonna use a gig of space. So like if they got a WordPress site it's 70 megs or something, they're fine. But these backups can contribute greatly to their disk space. So there's a couple of things. Obviously you can increase an individual's quota. I can show you how to do that but I like this option too. You can set a quota for the amount of backups that an account creates. This will help your users as a whole just cause then they don't have to manage it themselves. You can say, just delete the oldest backup if they have more than, yeah, let's say five backups. And then you can say five backups per application, per domain, per account. Maybe we just wanna do it as a whole. Every account can have up to five backups. And we can just say, if they're stored locally on the server and the reason for that local versus external is that if they're a power user they're just the kind of person that knows these settings. Install Tron will let you back up to Dropbox, to Google Drive, to a couple of different other places. If they put in those settings, you don't really care. Back up till your heart's content cause it's not being stored on our server. But if it's a local backup, let's say five backups per account and then just it'll rotate through. So it'll delete the oldest one when a new one gets created. So you can set up a rule like this and then it applies to the whole server. And that way you don't run into a lot of users who are like, I'm out of space and you look it's like it's probably backups. Yeah, it's backups. So that is a great question. And it's totally gonna be a guess until I look at the documentation on it. But I'm going to guess that per domain is going to be based on top level domains. So I think in C-Panel it's possible for you to have Tim Owens.com or Tim Owens.stateu.org but then to also buy a domain from Namecheap and add it into your C-Panel account and run a project off of that. And so when it says domain here, I'm guessing it's thinking of individual domains. One user had a WordPress site. Yes. The WordPress site is 500 megabytes. And install a trans-backing them up. Yep. Little recursion. Yeah, it does. And it seems counterintuitive to say you don't need to run backup plugins but you don't need to run backup plugins. Like there's a lot of automated systems already helping people out to where, yeah, they can actually do more harm by adding updraft or one of these other WordPress plugins that do a great job of backing up. But then their default settings are, yeah, like 30 days or something every night it's stored in the backups. And yeah, it can quickly grow out of hand. So, yeah. C-Panel, there's not. C-Panel is really ridiculous about it and that they can't read disk space for their statistics on the fly. It gets updated like every five, 10, 15 minutes somewhere around that timeframe. So if you immediately delete a whole lot of stuff, the statistics don't update. So you'll actually see in the sidebar it still says you're over quota, but you're not technically. It just needs time to go churn back through and go, okay, yeah, yeah, things have cleared up a little bit more now. So just wait, yeah, just usually 15, 20 minutes and you're fine, I know. Yeah, exactly, you can increase a quota and be like, you're good to go and it's not quite taking for a couple minutes or something, it's just C-Panel's lag. Sure. Absolutely. Is that in W-H-M-P-F or here? It's in here, yeah. So, no, absolutely because we mentioned packages and setting up multiple packages. So let's look at it because that's the term in W-H-M is packages and those are these different hosting plans. So again, you'll see me use the search a lot here. I'm gonna start typing package, it fills out and you can see where you can add new ones, delete them, edit an existing one. So I'm actually gonna edit the one that's already on here. This system has a few in here. You can see I like to set up sort of this like master class unlimited package and nobody gets that but me, right? But it's like, you can do anything, right? There's no limitations, no quota whatsoever. If I wanted to use every bit on the server, every byte, I could do it. But then there's defaults on Linda, not Linda, state you.org. The default package when people are signing up and W-H-M-C-S is WordPress in the classroom, yours will be called like default, something along those lines. So I'm gonna edit this one just so you can see the settings. What does it mean? We just ran into this with Burma actually as well. It means confusion is what it means. Yeah, usually capital D is gonna be the correct one. W-H-M, when you first install it, it needs some kind of package in there. So the lowercase default exists in there but it's not used by us. So I don't think you can delete it. That's the problem, yeah. Yeah, it's sort of a default on the server but our default, we had to name differently. We probably have a different name like basic or I don't know what you were, maybe that's a bad term but yeah. So you see if I'm editing a package in here, I get to choose how much resources a person can have. So this quota is up here. It's measured in megabytes. So if I was giving a gig of space is where it gets kind of mathematical but it's 1,024 megabytes. So you could just do 1,000, it's fine. But yeah, this is measured in megabytes. I can choose a certain amount. Unlimited doesn't mean it's the, your server does have a limit, right? So even when they say unlimited, there's, they could potentially take up all the space on your server and that's whatever your server has depending on our contracts with you all but you do wanna set some kind of quota. Mostly because of that backup issue or just I've had people where their site had an error and it writes to a file and it's writing it every second. Bam, bam, bam, keeps writing to a file. After a day or two that text file gets larger and larger and then after a month and three months like suddenly their site's taking up 40 gigs of space and it's an error log. It's one file on the system. If they have a disk quota, things stop. Like, you know, it can stop that so you don't wake up one day and nobody has any disk space because there was an error on one site that filled up the entire account. So I don't recommend unlimited for most anyone even your power users. You should be able to set a fairly high limit for power users but not really allow them to take up 100% of your whole server space. The other stuff you won't run into too much. You know, it mentions email databases. Maybe you don't wanna have people dealing with email at all. So you could just say no, you can't create email addresses and that kind of stuff. There's limitations set by default on how much email can go out from a user. It's good to prevent spammers and I don't mean that in a malicious way like your community would spam out but if their WordPress site gets hacked that WordPress install is gonna start sending out emails and you don't want your server to end up on blacklist. So typically our default here is gonna be 25. That's what you'll see on a lot of servers. 25 to 50 is usually a safe range for normal activity. Again, you may have a power user who's like I've got a newsletter with 10,000 people and it's like, okay, let's talk about MailChimp or other third party services as opposed to using our server to send spam. Like it's not spam, it's like it's 10,000 users getting emails from you. So, but yeah, so you can customize a package in here and so you might raise the limits for a power user group and lower them down for a default group. Disk usage would be the biggest thing in there. Shell access here, right? Shell, yeah, Shell is for SSH. All accounts have access to FTP. You saw up there actually that it says FTP accounts, those are additional ones that they can create. Additional FTP accounts in Cpanel are like, I need to create an FTP account that has access to this one folder so that people can upload it and work with it. But Cpanel, when you first create it, you got the email with the username and password, that's a FTP account that has access to everything. Shell would be referring to SSH, secure shell access and it's login by terminal to do other commands. If I have one max database and I install WordPress, I install a tron, it's gonna throw an error if I try to install anything else, yeah. Max databases is on six on this server. On most of ours, there's a lot more unlimited. This is because state U is a trial server. We limit how much just random people can sign up for an account and start using the resources on there because we've had issues with folks using it for less than gracious purposes. Yeah, right. This station probably made a number and everything has to be up to 25. Yeah, it's also a good place to mention because it shows up under packages, this feature manager here. It's right underneath of it in a package when I'm searching here. Feature manager allows you to just turn off features in Cpanel. So if I said zero email, let's say I don't want people to deal with email. If I said zero email addresses, they can still see the email interface and they go to create one and then they get an error message saying you're not allowed. Not the best experience in my opinion. So you're gonna edit this default feature list here and it's very straightforward. There's checkboxes and you can search. So let's say I'm searching email and I get a bunch of stuff in here and you have to play around with naming on stuff. So sometimes you just have to scroll through and try checking and unchecking things and then look over on Cpanel to see if it shows up or not. But if I uncheck like email accounts in here and then I go to Cpanel, that icon is no longer there. Nobody has access to it. They don't have the ability to install it. They can't guess at what the URL might be. It's disabled for all users. So if there's something that, I would do that less in the packages. Packages are great for disc quota, but if you just wanna turn off the ability for people to access email or to do that kind of thing or whatever it might be. Yeah. It's confusing. Cpanel has a lot of icons and you might decide, yeah, just to start, we're gonna pare things down a little bit. Applications, subdomains, databases, and that's it. Or files and to leave out some of the more advanced features that Cpanel has. So yeah. That's what we're talking about in the packages. So you really have a package that is very basic applications, file management, one that's, you know, email, file management, DNS, everything. Yeah. You can build that experience through the feature. So I'm back to editing that package. I can choose which feature list that package gets. So power users get access to everything. My default package is gonna access my restricted list, which is a smaller set of icons and that kind of stuff. It's a very popular thing to do. So that. Okay, people do wanna do this and wanna actually do this. Absolutely. What's your favorite? Uh-huh. Cpanel's default on those is zero. I don't know if, let me see which package you're on if you scroll up. But it's the lowercase default. Is there an uppercase one? No. There's not. Okay. So you can edit if you want. Add on domains and Cpanel mean by a domain, add it into your account for hosting. So if you want people to be able to do that, you would change that to unlimited probably. Would be the right answer there. So yeah. In most cases, and that may have just been an oversight when setting up your server. In most cases, we leave most things unlimited with the exception of Disquota and the emails per hour. The first question, the things we will go into this afternoon, how you change your domain and the case will still be covered. Just questions about WHM. We're not done. We will return again in the second half of the day. And we may after lunch, I'll tackle a little bit more on getting some statistics and insight into the system so that we get there. It is noon, so we'll break this up a little bit because we had originally scheduled the WHM stuff to have an after lunch. So we're a little bit ahead of schedule, but we do have a lot of stuff after lunch as well, but I want to give people a little bit of a break here. So we've got just Chipotle orders, everything's in the back. Lauren ducked out for a second, but I'll go ahead and explain it because I built it. So we got two things going on at lunchtime here. You can totally eat, but I built an escape room in our office. And so you're going to be broken up into two groups and one will probably get to do it today and one will get to do it tomorrow. Has anyone ever done a breakout room before? A few people have kind of, this is a new thing and it's a very cool thing, I think. I'm really kind of addicted to them. As you can tell, I suddenly light up like, all right, enough WHM. Let's talk about the escape room. But the idea is that we've got a storyline and you're going to be put into a room and you've got to solve puzzles and clues to get out. It has nothing to do with technology. It's just for fun. It's just to get to know the people around you and just have a little bit of fun. So after eating lunch or during lunch or before you eat lunch, we can try that out. You have a max time of one hour, but I've seen people get out in 25 minutes. So far as we've been testing it out it's been the fastest time, but we've never tested it with the kind of folks that we have here. So I have big hopes here. So. So one night, we're going to come for lunch. Yeah. So we'll have to figure out the groups. Maybe we can just, you know, we can keep a living fair and just like, you know, figure out who wants to do that or whatever. But first we'll grab our food and give people a chance to eat and that kind of thing. And when then we'll take a group into there, maybe. And we do need to have actions with groups like OTA. That's true. Yeah. Well, because it's a... No. The easiest way to do that is to say it's a competition. So. You don't want to be giving clues to the group that goes later than you. Oh, they can't get out, start eating. And yeah, I don't want to actually lock the door. But yeah. So where did Lauren go? We need five minutes. I didn't want to give you a question. Yeah. Mm-hmm. Sure. They have different, they have different needs. Yeah, no, totally. But that's really one by one, right? There's no way you can sign up process like in the, when I lock them from subscriber to author, there's not really a place there to choose the package. That's right. Right now, the way the Demand One's own system works is there's this default package that there's a, yeah, default package that everyone gets. And then you can do multiples, but you are having to do it after the fact. Yeah. Yeah, in WHM, there's a way to modify multiple accounts. So if you are thinking like, okay, now that I added power users, I know 10 people that I want to do, you can do that in there. If you search multiple, you can change multiple accounts in there to give them a new package. There was a question about the information you have for right now. Yeah. You must review the search. Yeah. Me too. Right. No, no, because what happens is we reboot at times where we tell you ahead of time and it's off schedule and it's not during the day and that kind of stuff. So yeah, leave the updates to us. Usually what we do is we set up scheduled times and coordinate with you all and say, hey, do you have a break coming up? We've got some updates to run and that kind of stuff and choose those. CPanel runs updates of their own that get applied automatically. And so those are happening anyway. Packages are getting updated. Security updates are getting applied to the software. That CPanel is running. That message implies that something was updated that needs a reboot that's usually a kernel update to get really technical on you. But yeah, a server kernel does require a reboot in order for that kernel to take effect and for those settings to apply. But because it requires downtime, we will work with you directly and worry on those. So otherwise CPanel is getting all the updates automatically for things like new versions of PHP MyAdmin or just fixes and security updates that they're doing within their system. So we see that contact you and so... If you want, usually like our method is that we'll contact you during a before a break is coming up. We shoot for generally around the semester or whatever, but sometimes if it's a really important one, we'll say like, hey, do you have like a fall break or a winter break coming up here? Or even like a long weekend where luckily with Jim living in Italy, while we don't have 24 seven access, we can schedule things where it's like two, three AM, most of your users' times to where, we do a quick reboot and it's down for five minutes and then you've got those. The first thing I did when I opened my own Mountain CPanel is I went, I'm always gonna be one of the applications and that is like the application panel. I just looped that out of that. Yeah. Every has the default CPanel that our users see. Yes, yeah. You'll want us to help you with it because the way CPanel does it is goofy. Yeah. The nerd speak there is that it's a JSON file that lives on the server and has a whole bunch of technical garbage in it that controls what the order is of stuff. Typically our default is for applications to be the first item on there. So if that's not happening, but just in general, you might say, what are all the stuff? What order do we want? Put in a ticket. We'll take care of it for you. Make sure that that order happens for users. Yeah. Now once somebody has changed it, it registers that as a user profile change. And so it's not gonna go back and change that back for other users, but that just becomes the default until someone has made a change. So we're like customizing it for their own. All right. What would you break down? Do we wanna decide on what's group one? Maybe just to make it easy, we'll just do it by tables. Maybe like have all six here and then all eight here be team one and team two. Does that work? Yeah. Yeah. Let's do it that way. That's a good question. Nobody's gonna fall up here. Yeah. Cool. Well, then there you go. Team two.