 The Compassionate Communities Connectors program aimed to provide support and enablement to patients and their families, while also providing a bridge between the patient and the healthcare system. Patients and families found the connectors to be an advocate, helping them navigate the healthcare system and providing a sense of security. Healthcare providers were impressed with the high level of resourcefulness displayed by the connectors, and felt that the program filled a gap in service provision. They also noted that the program helped build the capacity of the healthcare system. This article was authored by Samma M. Owen, John Reisenberg, Robin Richmond, and others.