 I'm Shamsheed from Mauritius. I've convened my dad for his surgery at Manipal Hospitals in Bangalore. We arrived here about a week ago, while my dad had probably a shoulder at a rupture, and he had to come here for a reverse shoulder replacement, which was kind of a delicate surgery. And arriving at the airport itself, we were received by a driver from the hospital. We checked in to the international desk, which was quite of an ease and a breeze to go through. My life was made quite easy over here, because everything is just under one roof. You don't have to go to a different building, go across the road, go somewhere else, take the bus to taxi or whatever, go somewhere else. Under one roof you'll find everything, like from blood tests, scans, x-rays, everything. And also the apartment we had was just like just five minutes less than that walk away. For me, I could easily find myself in Bangalore, because climate-wise, accessibility, oh surprisingly as well, food, lovely. Every time I needed information, all I would do is just you know, even call like, call the international counter, and they would just give me the right information. The doctor came, told us about the surgery. Mr. Jaffer, aged 70 years, came to me from Mauritius with chronic right shoulder pain. So he sustained an injury to his right shoulder about two years back, when he was working on his automobile. An MRI showed a massive rotator cuff tear. Generally, we will be able to repair it arthroscopically. However, in his condition, the tendons were thinned out, and they were completely atrophic. Also because he's 70 years old, once you start getting older, chances of a muzzle and a tendon healing go down. He required a different kind of procedure, an advanced procedure. We call it reverse shoulder arthroplasty. So this is a unique surgery, because what this surgery does is, it takes your anatomy and it turns it down completely. When we operate, the ball of the shoulder is converted into a socket and then we convert the socket into a ball. In other words, we are reversing the anatomy. So hence the name reverse shoulder arthroplasty. This is a technically challenging and complex procedure, which has come into over from the past 10 to 15 years in the western world and about five years in India right now. With this surgery, we can bypass the rotator cuff muscles and involve other muscles in the shoulder to give him good range of motion. This will relieve his pain completely and he'll be able to carry out his daily activities, maybe even play golf and drive around his vehicles and two 24 hours after the surgery itself, it could literally eat, it could even walk. You know, I was worried about him like, you know, having much difficulties and complaining about pain. Passed a couple of days after the surgery and I have never heard him once saying he's complaining about pain. Mr. Jaffer, he's already relieved of this pain and in a couple of weeks to months, he'll be starting his physiotherapy and he'll be regaining his complete range of motion. Manipal hospitals help us to make this routinely available to a lot of international patients. The hospitality which we offer, the range of services which are provided under a single umbrella, helps me to easily conduct the surgery and I can distance the patient within a single day. Dr. Shushal, the shoulder specialist we met, I mean from the first assessment it was really someone easy to communicate with and if he's someone who listens and I would say who takes much time even to explain how much he got into detail explaining to us the processes about the surgery. So that made us feel more confident.