 So we hear the Technician here headquarters in Taipei. Hello. Hi Nicholas I'm myself and an hopeful and I started Technician in 2001 We today I have more than 140 people and let me show you around All right. So you have the entrance right here. I'm boiling go to some cozy. Hello So here's all your engineers your manufacturing everything. Yeah, so here's our headquarter and Where we are now is our office where we have our office staff our R&D and Let me show you first the back office and so here is our purchase purchase Department so They purchase all the components and And They prepare that here is our our finance Our finance and human resource and so they always busy to find new new talent So but so where are we right now in Taipei? We are like a 10 kilometer south of Taipei City from the Taipei 101 So it's about in a 15 minutes drive to downtown so Here you will see some familiar faces that are the people that always talk to our our customers Hey video and company takes. Hello. Welcome again. So we'll come by Technician I'm doing marketing here and here is marketing department yeah, so Thomas doing the marketing and here is the designer Doing some designs for the the Android things board Yeah data sheet. I think that is yeah and data sheet so The customers mostly connect with with our sales team, so we looks like a nice place around here Yeah, we are in a very nice complex Maybe later than we when we walk to our factory you can you can see the surrounding It's a very nice complex. We are in a very modern Complex Yeah, so who are you? I'm Henry I'm the VP of sales here at Technician, and I handle the commercial part. Can you choose some of the girls on here? We have here Diana who is our Japanese speaking sales We have Jesse who is responsible for Asia All right, and then we have Sofia who handles the web sales and then we have Ruby who does all the paperwork and next to her we have Rita Who is our shipping lady? So Technician has lots of customers all over Europe USA, right? That's your main target Yeah, we we mostly ship into the the states in in Europe, and we also have a lot of customers in Japan so we work with a lot of distributors and The distributors we train them and they have the FAAs to support our customers so our team here in Taiwan can be rather small and we work with partners that are close to the customer and And We we connect to them and we we check with them every status in the project And the business potentially always growing, right? I mean, it's there's more and more stuff to do. Yes. Exactly. All right Yeah, we are not bought here. We We are 15 and 15 years ago We started the company and the company steadily grew over time We are happy to have a nice group of people. Yeah, and we We are almost like a family. I'd be careful Nicolas falling down with walking and Shooting a movie is very entertaining for people. So here you have some meeting rooms The customers might come over and you have all kinds of deals going on. Yes, but and Let me show you here So Here are the the project managers That take care of of the project when the customer Give us the Requirements and specifications So we take care of all the all the all the requirements and Design as the customer wants. So we have customers that want to do outdoor applications and they want to to have waterproof systems then During design we we take care of this and we test the product so that the customer don't have failure in the field Technicians customers that require 10 years or 15 years long liberty of a product What does that mean? That means that the customer want to buy the same product 10 years from now So when we design a product, we need to take care that all the components will will remain available We work with NXP for example, we work with long-term work. Yes NXP Texas Instruments Intel a lot of these suppliers. They have an Concerning yes because they want to introduce embedded long-term support also, right? Yes Qualcomm we also designing products with them So So Lena the girl and And I forget his English name That's not the best name for for BMC. I saw and English names are always chosen as they As as as the weather almost they can change the name every time so they take care of bomb control and material Control so let's let's come here first. I think a lot. Why are you coming away? Oh three? And so here are the mechanical guys And so them here are the mechanical guys So What are you working on right here? Let me see and that is our new waterproof product line that that we will release soon We have a lot of customers in the food industry and outdoor applications that want to have a product That is completely waterproof and can be cleaned With water jets for example, what a proof. Yeah, what a proof like Yeah, we have actually some first samples here and so It's completely waterproof What a proof connectors on on the rear So it's stainless steel and so is not cheap plastic is very heavy. I think it is like five six kilos and so Stainless steel why stainless steel? Customers in the food industry for example, they need to clean that with water jets So they they require a stainless stainless steel So this you have the factory just over there, right? Yeah, the factory is just just there in that building there And so we will walk to there in the minute, okay? It's like SMT equipment everything everything is there But come on wait a couple minutes. Okay. Keep watching that movie. Okay. And so We are testing this at the moment So we already put it at the bottom of a swimming pool to make sure that it will survive We blocked the swimming pool for for a night. We were so in the morning It was still still working and so Yeah, it's very heavy So ten meters deep for 24 hours. Yeah, no problem So we do up the cobalt up the cobalt of the of the touch panel So here's another mechanical engineer All right. Hello Working on this one. Yeah that is an That is a small HMI very nice aluminum finish so that's for for home automation or public public areas so But I told you our customers they want to have Quality they want us to do testing. They want to be sure that that we run all the tests So and then we are back here at Ellen Maybe you can can show Nikolas our our thermal and environmental testing On the other side. So you go with us. Yes, yeah so Ellen he he is our our project manager and A part of project management is that he has to do all the testing of the equipment that we stand up to The specifications that we put on the data sheet and so here's running, of course So we do Thermal testing environmental testing. We do vibration testing so Here we have two machine one is the lower temperature Right now it's minus 20 here Let's go in there. We have another machine is 55 it's just heating up in there you You can make pizza in there 90 percent humanity so To run the product at a high temperature and a high humanity You can do an aging test on the product So if you run the product for two months High-temperature you can simulate a life of seven eight years so Customers want that because they want to know what to expect. You don't want to install a Kiosk in a museum and after five months it dies So you want to have assurance that the product will keep working for years and years to come So Ellen brought us here into our our R&D department So here's our R&D and let me first show you a couple of hardware engineers Hi, Ellen. We have many islands in In the office. So this is a PCB design. Yeah For is it this one? No, this is a new design So that actually is is is a Gerber right so You are checking if the routing of the PCB is is correct and that there are no shorts in the PCB, right? Yeah, so Probably we can we can have the prototypes later this week, right? Yeah, okay. Good. Thank you. I hear you playing looping some videos testing stuff or no. Yeah, when we when we Do validation of the board we have to run Movies to avoid memory leaks in software and hardware. So we we do continuous loopback testing so and this is testing something Debugging Great Cool, so yeah, this this is a very small board that we are designing and It's a pickle IT export 72 by 100 millimeter and There's a board that customers Used to build a kiosk or a panel PC. It's very small boards. And so All right, let's go let's walk around. Yeah, so this we just we just set up this on the extension a couple months ago, so We still have quite some some space working hard into the code Hello You working Android things or maybe they're working on Android things. No Android things is there in the back Here is doing Let me see for free autos so that's In the real-time operation and here's all the Technician work. Is that stuff you've been doing that is part of the of the boards that we have What do you do? Yeah, and I'm working on eight hour full stopper on Yachto Yachto. Yeah, we have you complete the open source Code on our detail. So Yachto is quite important. No Yachto is very stable very many Functionalities around the Yachto. Do you support many many platform you support Ubuntu Android things? Yeah, so we support Yachto, of course as Richard was mentioning We support Ubuntu. We support Android the normal Android and Android things Android things is Android for everything that is not a tablet or mobile phone so Here did this Tony. Hello. Hi Tony What is this code is this is Android? Oh, there it is Android things So what's going on with this Android here? So, yeah, uh, Technician is uh, an uh, an launch partner of Android things and so and we have our and so the Pick up the pickle modules Have three connectors and we have many versions for that. I am x6 UL I'm x6 I'm x7 we will have I'm x8 coming later this year and this form factor is all hardware pin-to-pin and Supported with Android Android things Linux And the beauty form from this system is that since everything is There you can see some some Android stuff having since since what sorry Since everything is hardware pin-to-pin that customer can skill up and down in performance So when a customer start his project, he may be not sure the performance that he required for his project. So Some customers they choose two light specifications. They need to upgrade to higher spec Some customers they they have more than enough and they can cross down to a lower cost module So, uh, it's very nice that our products are are pin-to-pin compatible So, what is he doing here? Hello, hey Hi, Alvin. What is this? Ubuntu booting ubuntu. Yes and testing here on this one and Yeah, testing some Some lte connectivity cool, so um So the whole world is is talking about iot Whole bunch of boards This boards are just for running our our testing and they are being used test to fill so Part of our our testing is that we do test to fill We jump in here. What is this? This is running android maybe um I don't really know what it is running at the moment. I think there's lots and lots of projects going on, right? Yes, we keep busy and we keep We keep maintaining our products So we have products today still in mass production that were designed in 2007 2008 So, uh, like I said, our customers want to have support for for a long time to come Here's More hardware engineer What are you doing here? Doing some solution. Qualcomm solution. Yeah apq. Yeah, cool. So Qualcomm is shipping No, Qualcomm will be shipping in the fourth quarter of this year There's lots of new Qualcomm solutions, right? Yes, the Qualcomm Qualcomm has now an embedded line for embedded customers We are not a customer. We are not a company Designing tablets or or gadgets that that are selling for three months We are building solutions that have to sell years and years to come So we only take embedded components from embedded roadmaps and Qualcomm last year. They announced embedded Roadmap and we are busy designing products on 400 and 600 a long term, right? Uh, yes, that'd be great if you can run Windows 10 with emulation for 10 years Qualcomm will make you happy in a couple months. Oh cool. So, uh, hello Hey, hello. So this is some summer jumping in So can PCB now review Ken is our EMI EMC engineer. So He is checking all our designs For EMI and EMC safety We need to do a lot of tests for example when you have INRAS current or you have like lightning or other external factors or Static discharge me in environments. So you You need to test for that. So with our customers don't want products failing So here are another bunch of PCBs all the PCBs, hello Working on some PCB also Yeah So you can take pictures and movies from our schematics. It's not a problem. It's not secret. No, it's not secret So 100 open source For software everything in gpl. So We believe that GPO is the way to go It's very smart not to do this Well, customers want to use our products and if we don't use gpl and we provide a closed box Then they don't know how to To support it around here. You're big fans of linux Of course, we are big fans of of linux. Actually, yeah Over the past years we have been shipping little penguins with our development kits And we shipped close to 10,000 of them. Whoa It's all Hey, who are you? I'm jim jim. What do you do? I'm doing the The firmware for the pixie macho and also write them some front end control apb to To the firmware. Yeah. Yeah, that's not easy. No, so on the firmware So what is this? So this is our iot macho and it's Very nice. So with the pins that goes into So that are micro bus pins. So it's very easy to click on on on on a project But we I turn it around nicolas. We have a small pcb as you can see For oem customers that want to integrate this technology into their product and then small Is not the whole thing is only this part And the larger the larger pcb with the connectors is for Customers that have small volume and want to click it into their design. So It's a it's a free skill nxp Micro processor and the kw 41 one of the kinetics Quarter m for something Yes, and it supports Bluetooth 4.2 and it also have support for threat threat is an ipv6 Protocol network. It's already integrated in products like the google nest so It becomes part of android things when android things launches. So you're gonna make it work thread All that he has to you have to write The guys you have around here are the some of the best in taiwan Maybe best in the world. Of course. They are the best. How long time you work in tecnicion? You know three months About two months. Yeah two months. So it's challenging Yeah, okay. Yeah. So, uh, yeah, here's a new addition But have you been working on embedded linux since 2001? When you started 2001? What are you doing in beginning? Well in the in the beginning we were Helping customers with creating total solutions. But we saw over time that Customers needed more and more customization And with that customization We saw that we needed more and more Engineering to support them So we set up our r&d department in 2007 And some of the guys are there since then. Yeah, some of the guys are are are still there and Actually, we we do not have a lot of engineers leaving our company because we We provide them Very nice environment. So we We have Flexible work times for engineers. So they come In the morning when they wake up some of them Come to the office around nuns time which is Not not common in in asia and in the west it is very common work and at home also And now they work at the office because they need to discuss with their colleagues, but And we tell the engineers that they have to to come before before lunch And we actually we go to our manufacturing Nicholas So Thomas is actually Taking along with us Hey, hi again. Thanks for holding my light. You're welcome. All right. So So So we walk to to our manufacturing facility your building is very cool area right here Yes We are here since the early days from Technician We have moved a little bit around in the buildings here This is a very famous complex Nicholas Is a far eastern Square in jongha type a type a Yeah, it's the it's the same company that That has also a construction company, but this is your building the yellow one. Yeah, we are in the yellow building here Okay And what are the other companies around here? Uh, for example a data is here in the complex There are many distributors here in the complex as well like arrow is Is having their offices here So, uh, it's it's a cluster So you distribute through arrow? Yes, we just signed An agreement with arrow last week. So it will be announced Within the next one or two weeks and you have paris in the And uh, that's it looks like yeah, I feel at home right So, um Yeah, we distribute over arrow Off-net digi key a mouse a light Future electronics, so we work with with all the global distributors to be close to our customers Besides that our sales team is flying out of taiwan continuously So for example, I'm flying to europe like three four times a year Just to be close to customers and see what they what they need for their for their future projects I'm from from holland myself. You've been here for a long time. I moved to taiwan in 2001 when When setting up a technician. So here is another Uh icon of paris for you We didn't prepare this for your company tour. It was already there. Where's macron? Uh, the french president macron is not yet I don't I don't have any companies on that All right. Here's a good guy though. So, okay, we we make it We make it to to our factory building which we're going to we first go to the 13th floor Where is our our testing and our system assembly packing And after that we take the elevator we take the stairs down to the 8th floor And that is where is our smt facility? so We will finish finish our tour there, but let's first go up to the 13th floor and let's hope that we are Lucky, yes, we are lucky with the elevator Oh, we got it. Yes. I got it. Thank you. Okay. So we got to the 13th floor Yes, and so on the 13th floor we we do our uh Testing validation for technician is very important that every product is fully tested so We test every product every function on every PCB in every state our customers they They buy our products with the With the request or the requirement that they That they use it for many years to come And so what kind of customers do you have? Without saying their names and stuff We have customers using our products to control elevators. And that is not because we are in an elevator We have customers using our products in climate control for agriculture Industry we have factory automation customer So we have customers in every In every field so Here is is our Qc. Do we need special shoes or something together? Yes We we we should get some some some shoes So, okay, that's China. Yeah, you're good with your Nicholas. Yeah I'm confident there So let me also hear them Maybe grab this one. Yeah. Okay. Let's go in. I think you have enough light here We have a lot of light in the factory. Um, let's walk around And so So what is she doing? She is doing testing testing of Of products. So everything is auto testing um, so we believe that Auto testing will will Will be more more accurate than than only using People because it's it is now testing the product completely then every function every function is tested every port usb Network audio everything this is from the neighbor company. Yes, that's from the neighbors So They they test every function and the results of the test per pcb is locked on our Company service. So we know the person that tested the pcb the time the pcb has been tested The test results everything is locked on our On our database. So right here is the testing area and this is testing area. Yes And uh, it's all the parts that are manufactured downstairs, which we go after, right? Yes, just come up here after this thing And this is actually the last step of our qc process We are installing a kickstart loader on on the on the pcb's when the customer Unpacked his product And he boots it up. He will see Android linux you boon to Icons and he can easily click it and really what he wants. Yeah, so this is actually the kickstart loader well So you have it upside down. Yeah Let's jump over here. So you have a kickstart loader that lets people choose every nos Yes, so you can you can choose You can choose What os you want to run on it and we have a lot of demo images Testing the sound Yes And sound is the only thing that we cannot test by by machine So sound have to be tested by By the person doing the test and so but all the other tests are are done automatically This is actually the android things sports that That you ask us so much about nicolas. So it is the official google Android things Evaluation board so we are testing that in in multiple stages because let me let me get get one from here And it's not not yet tested. So This is what we call a base board all the connect connectivity is is here And then you have the system or much or that will sit sit over there And so we testing this board first all the functions and we test also the System or much or all the function and then we put it together. We test one more time to ensure that it is fully fully working All right, so so you've already you're shipping you are the one making arm powered android things Yes, you are the company enabling this and you're already shipping Yeah, so a couple weeks ago. There was google io and google gave away a lot of Android things which she was testing. Yes, maybe one of the other girls was testing it but Yes, testing all of the yes every board every function has been tested There is no board leaving our facility that is not being tested by By our qc stuff All right Cool So let's let's go to the other side, nicolas. Yeah So as you see this facility is very clean We want to keep our facility organized and We take care that all the products always have their place. So we don't want to have things laying around Unattended so everything is Is going from production to qc qc to to final qc and then package packaging in in a seamless flow We don't want to have products sitting idle and you're using ubuntu Ubuntu is just the the whole pc but it is the the product but many places use windows You just have ubuntu running. So this is made in taiwan stuff, right? Everything is made in taiwan made in china So So The one board is the iamax 6 Evaluation board that we launched a couple years ago so We we are still manufacturing that we We enable a lot of customers in in software Development on the iamax series with the one board is very local development board, but Maybe i show you the people that are Are not busy? Wait, I so Awesome kind of materials coming in here and oh It is packaging packaging packaging area. So Um packaging Cartons and epe they are all all here So at the end of the day and that's why they are now busy now At the end of the day say four o'clock afternoon five o'clock afternoon The cartons are all coming out and they are packaging all the products before the end of the day so Um So here is our function testing and you probably want to see our smt line, right? So We we need to go downstairs So mind your your steps a little bit, uh, nicolas shoes again So, yeah, let's let's put down the shoes first So, uh, by the way, uh, nicolas, uh, let me introduce you to Jimmy um, and jimmy is uh is our factory manager and He can speak some some english As well, so you can ask him my questions. Uh, it's a very high quality High quality. Yes Jimmy and jimmy, how many did you ship? And since 2001 I I lost count. I know that we are shipping Around the 50 60 000 products a month at the moment and quantity keeps increasing Continuously So, uh, let me help you to open the door We're going to go downstairs, right? Yeah, so we take some stairs. So Once once again be careful else everyone will be walking watching the movie Nice, so we're going a couple floors down So we were on the 13th floor and we go to the 8th floor so So it's better to go this way than going up So what do you do before 2001 you were starting? Uh, I was still a student before 2001. I'm only 39 years old and so like the president of front Yeah, so so, uh You are student in what computer science uh international trade actually right and so after my university I decided to move to taiwan and I started to One more we almost there And started Technician and It started a little bit as a As a hobby project and Now 15 years later. We are 140 people. What does it mean technician? um Next technology Actually, yes, you are good there. So it's three words uh connected to each other. So teth is technology and then Uh connection so what are these paintings? Yeah, um, we put some some nice Artwork around our office. Maybe you also saw on our headquarter. Um, it's um for For giving our customers I Know how to say Our products are component in in our customers Solution and we have the same product can be used in in different applications so Um We have to change clothes Yeah, we have shoes for you as well I will help you with uh Unlike those jackets Yeah, yes Okay, so jimmy can help us to To open the door because we have ESD control here so without Without that you you cannot enter this This facility Yeah, so this is our SMT lines So we have we have two lines here behind behind us so Shall I show you from the from the start to? To the end so we have to go to the other side So we value very high quality Over here So everything is backed up on data and we are very consistent here. Everything is japanese machines are everything in japanese so Here are our servers. So all the data that is generated during production is set up is back up on our company servers This on the in the night time is backed up off off site so that we have all the information on On our servers because our customers want to have traceability We can trace every single component on every pcb. We can every ic every resistor every capacitor. We know Which machine mounted it when it was mounted but also which suppliers sold it to us What was the date that the component came? Into our warehouse all those steps are are recorded So These look very modern. Uh, yeah, they are uh two years ago installed so As you can see Everything is no touch. So we don't touch the pcb in production So also very important for our customers. We only use alpha solder paste. What is that? Alpha is a brand is a very high quality solder paste We only use this solder paste because we want to have consistent quality So what's going on in there? This is the solder paste silkscreen machine so The solder paste is on top of a metal plate and the machine is applying the solder paste to the pcb So if you if you check a little bit further, you will see the solder paste here is on the on the pcb It's a pencil that uh, do that then the next machine here. It's uh, spi solder paste inspection machine So this machine is 3d Checking every pcb every solder point on the pcb that the solder paste is is is in the good quality quantity and quality so Just to ensure that the quality is consistent. We do that in line every pcb Down the line is going through that machine Just to ensure that every pcb has the same quality. We do not take a pcb for testing every pcb because the the same boots So this is the jib mounter We use the npm w2 from panasonic So very high end machines 70 000 components per hour mounted on pcb Japan makes the best robots, right? Yes, uh, panasonic equipment for smt is is top of the line And this is the best money you can buy Each of these machines cost like a million or what? Well, uh, the machines here that you see are like eight nine million us dollar So it's a huge investment Technician invested that two years ago and The machines are running 20 hours a day. It's better not to put one's hands inside, right? Well, it has uh, it has security so when you open the machine it will shut down So but let's not do that. It's too expensive Yeah, so the first machine is is mounting the resistors and the capacitors and The second machine is mounting the larger components Then after the the chips are mounted they have to go to the reflow The reflow is yes like an oven. So it works very similar to a pizza Over that isn't horizontal over And the pcb going in on one side and coming out at the other side And you can see the simulation very nicely here on the display So uh technician uses 12 zone reflow and uh Typically smt factories, they only use eight zones Why 12 zones is we can uh, we can have a much smoother and better solder profile You need to do preheating on your pcb's and then you have the solder point around 200 30 plus so you run on 255 degrees celsius grade and um Technician also uses a lot of vga Chips that are the the ic's with many solder points underneath the the the pcb These machines also can do packets on packets So packets on packets is that you do ic stacking So you have a cpu and the memory and flash on top of each other It's very advanced equipment. So The flash on top of the cpu Yeah, so the mounter the mounter can put the cpu on the on the pcb and then the flash on top of that They have cameras and very precision It doesn't have one camera. There's like five six cameras to align that Nicholas is very high and equipment Also in this reflow we are running nitrogen That sounds dangerous. It's not dangerous. It's uh, it's uh, it's a very safe environment Nitrogen in the reflow Is done for humidity control as you understand Humidity and solder paste they are enemies of each other. They will cause corrosion So when you do soldering you want to drive out all the humidity out of your reflow So when there is no humidity in the reflow when the soldering Happens it's very uh hard and solid sold a soldering And you will not get corrosion over time Here again customers want to have good quality products that will work for years to come So my colleague here he is checking the the pcb that the soldering everything is is Is okay Here we have AOI So we use an omron AOI AOI stands for automatic optical Inspection So this machine in a couple seconds can Can check that every component is mounted on the pcb on the on the right place and That it is not shifted or that it has Solder joints that didn't solder correctly When there is a warning coming out it can be a false warning. So because of that Somebody is sitting here to do optical inspection by magnifier class So And uh, are they basically two of the same everything the same it is a carbon copy. So Uh line a and line b is completely Identical and how many guys and girls to operate all this? We need around six people To run two lines The rest of the people are here just for inspection and checking so This is a pcb that needs to have a connector that the machine Cannot place So we have to place that connector by by hand So yes, here are two Two lines. I already mentioned that We run in nitrogen in the reflow so Let me show you Our nitrogen generator So So typically people they purchase nitrogen in in big bottles Maybe for your car you buy a small bottle but We're using 20 cubic meters an hour So that will that will take too many bottles of nitrogen that have to To be brought here and it cannot explode I think it is not really safe to To to hit that On the street. So no smoking here It is safe. Everything is safe so air compressor so We have we compressed the air And of course we have to dry the air so we dry the air and then we generate Nitrogen on site. So let me show you please come a little bit so Quite impressive so That's special. Have you seen this before? No, this is assembled on site. Why? Quite a better tool is Because why we have the nitrogen on site is number one By having it on site. We never ever have an excuse that we don't have nitrogen So because we generate nitrogen ourselves so We uh, we want to be self self sufficient there Yes, um Taiwan is a very um regulated regulated place. Yes, correct. So, uh, you are in a factory your maximum Noise level is around a 60 or 65 dc bell and you have time limits on that. So as you can Can see our so Let me let me show you so the components So there's also pentasonic. This is called a feeder and a feeder is um Is uh A word that everyone will understand feeding feeding like eating So, uh, we put the components the resistors on a reel the reel Goes into the feeder and then the feeder feeds the components to the machine So, yes, so we have a lot of feeders here And one feeder by the way like this one I hold here in my hand Is uh around 3000 us like a youth car. Uh, yeah Yeah, so So as you can see there are a couple hundred of them. So there's a couple hundred youth cars Yes, uh, here everything acts as control. Uh, so why we have so many feeders here stand by is um The machines are running at the moment and We prepare the next The next model here already So once the production is complete We we have a second round of Of products Already stand by so as you can see here is is a reel with uh with small connectors So you just Put the whole thing in there. Yeah, so you just You take it like this and you can you can like the car into the machine. Yes Nice That's awesome. So, how about, uh, um, uh, taiwan versus shenzhen Actually, the the salaries are not that far from each other or no No, the the salaries in in shenzhen and in taipei are pretty much the same these days 20 years ago china was much cheaper than than taiwan So but these days the salaries are are the same level the level of education in taiwan is is much higher than in in china also because of history the relationship with With japan there is a lot of Relationship, um, I want to show you one more thing here. Actually, uh, nicolas you pull me out of of here We we have here it's um A machine Let me turn on the lines So pcb cleaner, it's a pcb cleaner. Yes so, uh, stands a stencil pcb cleaner and so um You saw on our smt line that the first machine is applying the solder paste on the on the pcb That is uh, it's called an a stencil And uh, that stencil needs to be cleaned. So, uh, typically in, um, in china They are cleaning those stencils by hand And you use chemicals is very healthy And guaranteeing a short life for the person that do that But, uh, you can clean that by machine So all these products you put in there also, uh, that are the chemicals to clean So the chemicals you put in the machine You put the stencil in the in the machine and you are cleaning your stencil automatically Which means that the employee is not being in contact with the chemicals So it's safe Yes, so they have a longer life. Yes So but the benefit for the company is not only that you clean the the stencils and that they are really clean But and also, uh, not that it is consistent But the most important is that the machine is cleaning by By um, uh, machine as a robot and a robot is is in cleaning better than a human person That is using a brush to clean Because the person that clean with a brush will make dents in the in the in the stencil if there is a dent in the stencil Uh, the next time when you use it It is not flat anymore because you have to dance and that means that the quality will degrade over time So it's uh, it's uh to ensure a little bit higher quality for for our employees, but also for our products Nice. So you're having a fun time, uh, these these these recent months and years Huh? Oh, what is this story? Uh, this is um, this is an oven So And another pizza it's this for example is running on 60 degrees Uh, when we purchase, um, components Um, sometimes, uh, ICs need to be baked for 24 hours So the components are being put inside the oven and that they are baked, uh for better soil, uh, solderable Uh on the PCB Nice. So we have we have a couple a couple standing here That's cool. Yes. So, uh, would you say you're the best in the world in a certain field? um, we we are, uh, uh, manufacturer that can Handle very high quality products on a small volume So this type of of quality you can do it in a big company like foxton But then you also need to have the volume that foxton will entertain which is In the millions and iot Actually means many millions of small projects. It doesn't mean few big projects. Um, so your business should go iot me the t for things means it's everywhere but We all know that everywhere and, um, all the application in total is a very big volume But it's not the same So there are many many applications and many products that all will be manufactured in in small and medium For new ideas There's like a million new ideas to get in this industry. Look at Kickstarter Look at Kickstarter the Kickstarter factory potentially. Yes for serious Kickstarter We we work with a lot of Kickstarter, uh companies once they They succeed their Kickstarter campaign and they need to manufacture they They realize that hardware is not easy. So when they come here, we have to teach them a lot. Um, so They come and stay and live at your factory for a couple months to get it. Yeah, that is why we have a nice sofa in the lobby As you saw so they can camp there for your customers. Yes No, we we guide them to a whole process and we work with them Um in early stages and also follow up in there in their projects So, uh, 2001 did you imagine you would have this at this point? in 2001 my company was Like, uh, four meters by four meters So 16 square meters So now fast forward 15 years. Uh, we are 8,000 square meters company 140 people did I dream about it in 2001? No, I just wanted to to to do some Interesting some interesting and I didn't want to sit bored on the sofa watching television So it's a hobby that went out of control. Is it growing? Yes, we are growing on a 100 150 percent year on year So that means you want to hire, you know Are you applying for a job now? Nicholas? No, but the guys and girls watching this video Maybe can contact you and say hey, what do you need? We are always looking for engineers So hardware engineers software engineers They are always welcome to to contact us. They can easily send us an an email to hr at technician.com or sales at technician.com We have Only facilities here in taiwan So but we we work also with remote people from from time to time And I go make videos at linaro connect sometimes you work with these guys linaro linaro is an advocate for open source software Technician only provide gpl software, so we You touch everything you do touches what they do and they can get access to your boards also. Yes, uh, so And we work very closely with the linux community We we have all our software available on our ftp on github so I think it is very important for customers to To have access to not only the hardware product But also the software source code so that you can integrate it successfully in your product So you don't do windows? Um at the moment we don't do windows. You're waiting for them to make it open source We can wait for a long time. I guess So there's all these different types of linux and linux is getting better and better Stronger and stronger smaller and smaller That enables so many new ideas You need to manufacture all this and design and make it happen. Well, um technology keeps changing and We are We are still a young company As you saw a lot of the people working for our company are Under 35 years old. I myself am 39 so We are still a company Focusing on the next Product we are not an old-fashioned company that Find the niche market that they became big with and only focus on on doing What they know best we keep changing our Technology for the next generation products And maybe even big companies like foxconn or something they can like ask you to help them with Smaller projects. We actually have them coming in from time to time and we're doing Small batches products for them Cool. So yes So I think you had a good view on on our Facility next time when you visit Taiwan We will invite you to come again. Nicholas. We have still some space left here. Yeah So there will be a third line installed by the end of the year or early 2018 so we have We have taught everything over to prepare for smooth Growth and support our customers so I hope you enjoyed the tour and very cool first time I go into a taiwan Company like this. It's a it's a new world for me. It is. It's a it's a different from shenzhen Different from shenzhen. Yeah, so yeah our factory you saw we have nice decoration around the company Everything everywhere is very clean and you have crazy policy where people can show up any time they want Except in the factory. Okay, except in the factory. So they are flexible We take care of their kids to get free food. No joking. It's not like google. No no food and no no kids We are we are in asia. So It's very convenient. You can just go downstairs. There are coffee shops downstairs restaurants downstairs Food in asia is very affordable only a couple us dollar. Taiwan food is good, right? It's very delicious food I moved to taiwan. I gained 20 kilos. I think it's fine. 16 years and it's fine for now Yes, but I have to watch a little bit so yeah Our company is very organized and very clean I think if you take care of Of your facility you do good maintenance on your machine You provide a safe environment for the employees The employees on their turn are more happy to work in in our company because Of of the facility the machines are brand new So that is a return on investment. It's of course because installation is working out When do you do your best job when you are happy? And when you're excited and when you have passion So when you provide your employees with a very safe environment, it is clean No, uh, the holidays are stipulated in taiwan. We have As well annually for our employees. Uh, so every year they have A number of holidays that they can take as they As they wish they can but they don't have to work 16 hours per day, right? They don't work 16 hours a day. They just work Around 40 hours a day So we work 40 for zero per week, right per week. Yes, that will be a record Okay Per week. Uh, no, we have different shifts. So we have people that work in the morning. We have people that work at night so We ask employees if they are willing to work evening shifts. Some people they have Small children and they need to take care of their children. So they only want to work daytime. We accommodate that accordingly so Once again, if somebody is happy to do their work They will put their heart in it and they will help to make the best product for our customers So it's a win-win situation That's a cool job, right? Yes, actually, yes When google io was last month We didn't tell the people here in the factory and I came into the factory and they came to me and say Marcel, Marcel, I check the news Google is giving away our our Our product to attendees in google io and they were all all happy and and Excited about that. So It gives them passion and it gives them more energy to to go the extra mile And sergi brun is welcome to visit the office Yes, of course, you should all come Of course, yes, they can watch this video. They're probably gonna watch I hope everyone will enjoy watching the movie and If there are further questions Feel free to shoot us an email Just go to the technician homepage and Send us an an An email or or give us a call and we We hope we will see a lot of exciting new companies That we can help to enable Shipping their product to their to their backers in Kickstarter in the go-go and to to Every company that has ideas to yeah to enable Opportunities you can have a very good idea in software You can have a very good product idea, but to get it manufactured is something different And you need to have a very knowledgeable and experienced partner that can help you to Bring your ideas to life. So you one of the top guys From Holland who knows how to get things done Yes, so we are a non-nonsense Country the Netherlands. I was born and raised that way We have multiple nationalities working for technician. We have americans. We have Swedish people polish people german people We have belgium people. So we are multicultural Company and we can help our customers with the translation Of their culture not the language, but the culture and the idea that they have Taught in their own country and to make it manufacturable here in Taiwan So yes, thank you very much and Let's see what we can do together