 When you protect your home or business with smart technology, it's essential that you protect your account from intruders. To factor authentication is an easy way to do just that. It adds a second step to the login process, making it much harder for an intruder to get into your account, even if they've guessed or acquired your password. To begin, login to the mobile app or customer website. In the menu, navigate to login information. Login information can be found under the settings category on the customer website. Select two-factor authentication. Select text message or email. If text message is selected, select next. In mobile number, enter the mobile number to receive the two-factor authentication confirmation code. Using the country dropdown menu, select either USA or Canada. Using the provider dropdown menu, select the cellular carrier of the mobile phone number that will receive the two-factor authentication confirmation code. Select send code. If email is selected, select send. Enter the six-digit code that will be sent by either email or text message. Select verify. Once you enable two-factor authentication, alarm.com sends a one-time code whenever you or anyone else logs into your account. Make sure to subscribe to our YouTube page and click the Show More tab underneath the video where you can view valuable links pertaining to this product, similar how-to videos, and our low-cost, no-contract alarm monitoring services.