 Hi, my name is Carl Griffiths and I'm an Account Manager in the UK Super Office team. I am here today to talk about one of my favourite features within the Super Office CRM solution. The feature I'm going to be referring to in today's video is regarding Super Office and GDPR. Super Office was one of the first CRM vendors to offer GDPR type features in their solution. And as you know, this is now a process that all businesses must adhere to. We're not an enforcer of GDPR, we are simply giving you the tools to make your life easier to manage this legal requirement. We offer many features to help your GDPR compliance and today I will be showing you three separate features that are available in the contact module or person card of our CRM solution. So firstly, let's begin with Consent Management. Within the person card you'll see this button for legal basis. Now, this basically allows you to ascertain why you're holding someone's personal information. If I was to click into this as an example, you then can see a couple of consents. So for example, why are we allowed to sell and serve to Carl? What is the legal basis? There was a legitimate interest. If I wanted to, I could very easily click into this and make amendments. I could change the legal basis. I could also change the source, where does this contact come from? Or even leave additional comments. What's great about super office as well, we also give you the ability to customise this area. So it might be the case you wanted to add your own legal basis in there or sources as an example. You could do this in the settings and maintenance within the super office. The second GDPR feature I wanted to show you today was actually in the interest tab. So if I click edit here, you will notice this area for e-marketing. And this is what we call subscription management. This allows you to create your own types of subscriptions and help you to easily manage what this customer has subscribed to. For example, whenever a new person is added into your CRM solution, they will receive an email that looks like this. This is telling them that you're holding their data, but also it provides them with a link. And if they were to click this, they can choose what they wish to subscribe to. Thus, it will then update automatically as you can see here. This does also affect the mailings. So for example, if you wanted to send a mailing out to Coal, which is a promotion, as Coal hasn't subscribed to this, this will notify you that at the recipient's phase of the mailing. The third feature I wanted to show you was actually the ability to create what we call a personal data report. So under GDPR regulations, anyone within your system has the right to request all information you have of theirs. Now this task could typically take businesses hours of time to clay all this information. With Super Office, you can very easily generate this in seconds. To do this, you'll click task here on the person card. You will then go to the bottom where you notice a button for generating personal data report. If I was to click that, you will now see it's generated this privacy report. It's giving me personal data such as numbers, even positions, and also it's giving you a total number of stored activities in communication. So it's really breaking down that communication you've had at that contact. From here, you are also able to send directly as an email or even save as a PDF. GDPR is an essential important business process to ensure the safety of our customers and also to protect ourselves as a business. I hope you've enjoyed this short video on how some of the GDPR features within Super Office can be such a useful time-saving tool and also offers you that peace of mind that these features are ready and available to use with any user plan. Thank you for watching my favorite feature of Super Office. Have a great day.