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MRH receives the 2011 AHA-McKesson Quest for Quality Prize®

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Uploaded on Sep 8, 2011

The award is based on the hospital's culture of quality and efforts to achieve the Institute of Medicine's (IOM) six quality aims: safety, patient-centeredness, effectiveness, efficiency, timeliness and equity. The institution's mission of providing safe, high-quality, cost-effective and patient- and family-centered care is what drives employees at Memorial Regional Hospital to achieve service and operational excellence. Memorial Regional Hospital's emphasis on engaging staff -- from the medical team to support personnel -- is an integral part of delivering exceptional patient care and has led to positive quality outcomes. Zeff Ross, senior vice president and CEO of Memorial Regional Hospital shares his thoughts about the award.

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