 I'm Andrew Josie, I work for the Open Group, I'm the VP of Standards and Certification, basically responsible for putting together the IT for IT foundation people certification programme. I'm going to talk about, obviously talk about that programme today. I'll talk about the programme structure, the syllabus, the exam, how you can actually go and register to take the exam and then wrap up just by pointing you to some useful resources. And we'll also be giving away copies of the study guide. So this is what we're talking about today, IT for IT certification. We've got a nice brochure you can pick up if you need to find out some of the information about all the Open Group certification programmes. What is IT for IT certification about at the moment? Well, at the moment we have a foundation level certification programme, so that's about knowledge and understanding. So that's about gaining the knowledge of the terminology, the structure, the basic concepts of the reference architecture, including its core principles and also the IT value chain. The key things to take away at this stage is that foundation level is based on knowledge and comprehension, so it's not a deep level of understanding at this point, it's more knowledge and comprehension. So in a little bit later we intend to produce a second level of certification that we're probably going to call IT for IT practitioner, but that'll be based on a wider body of knowledge. So these are the current marks that we've got out there. There's the certified mark which has got the label IT for IT foundation, that's for people, and then we also have the accredited training course certification mark. So this is the target audience for level one for IT foundation. So basically this is what individuals would have demonstrated their understanding of the following topics. Sorry, I'm reading out the wrong slide. So this is the target audience and as I mentioned it's about basic level of understanding. We're aiming at all IT professionals, we think everybody who's involved in IT could get this qualification. Obviously those professionals and practitioners that are focused on instrumenting the IT landscape, as well as enterprise architects, we think this would be a benefit to enterprise architects involved in business transformation. Also this would be a stepping stone towards a future level two certification. So this is what I meant. This is what I was talking about previously, so this is the value of this certification. Individual certified at this level will have demonstrated their understanding of these topics. So this is basically the syllabus and I'll go through a little bit more about what this syllabus is in some future slides. Okay, I'll just talk a little bit about how we put the program together. Not sure you can read this but the Open Group has a certification framework so we follow a common methodology through all of our programs. That allows us just to focus down on the particular sort of problem at hand, the particular topic. So we focused on concentrating, we focused on building conformance requirements and exams specifically for the body of knowledge that we identified. So this is just how we map conformance requirements. We have a particular method that we can map to requirements that might be standards or it might be other documents. For example, as we spread the body of knowledge out a bit wider, as we go to level two, it might be that we include some of the white papers, the scenarios that we're developing for IT for IT. Based on a body of knowledge, we then draw up a set of conformance requirements which we basically break down the body of knowledge into what we call key learning points and then learning outcomes and I'll just talk through very briefly about what that means. So we basically build up these learning units. I can't remember, I think there are nine learning units in foundation level. I'll again mention those. That consists of a set of related learning outcomes. A learning outcome is something we would expect a candidate to know after attending a course or doing self-study. So a candidate must complete the applicable learning units and then successfully pass the corresponding exam, which in this case is the IT for IT part one exam. So for IT for IT foundation, the body of knowledge is the IT for IT reference architecture document and we've identified a set of key learning outcomes in that document and we actually have another document called the conformance requirements which actually basically has the table of contents of the reference architecture and then identifies which parts of that are required knowledge for level one and then conversely, some of the reference architecture is not a requirement for level one and maybe a requirement for a future level. So here's just actually showing what that looks like. So inside the conformance requirements document, we have a table of contents and then we identify key learning points. They have a reference number. So for example, KLP 3.1, that actually corresponds to section 3.1 of the reference architecture. The idea there is to have a lot of traceability. We don't want to be asking exams and requiring learning outcomes for stuff that you cannot trace back to the specification, to the standard. Okay, and then within a learning unit we use certain keywords to actually indicate the depth of knowledge. So again, following the open groups methodology of how we do sort of people certification, we follow our methods. So for example, explain, identify. Different keywords have different sort of levels of learning. So some simple things like list, something is quite different to being able to explain a concept. Okay, so talk a little bit about the foundation syllabus. As I mentioned, there are nine units involved in the syllabus. I just wanted to give you a flavor of what's in each unit. So obviously the first unit is called IT for IT overview. So really that's the first introduction to the reference architecture. So you're expected to gain a high level understanding of what the IT value chain is and understand how the IT value chain and value stream support the IT service lifecycle. And at that level, you're also expected to gain a brief overview of the four value streams that make up the value chain. So this is the sort of the first introductory module. Then going into unit two, this is actually the definitions. We don't explicitly actually require you, you know, test the definitions. That's more an implicit thing throughout the rest of the syllabus. But in fact, these are the only definitions that you need to know. So I put these into a quick diagram. Level three, unit three, sorry, is basic concepts. So this is about understanding the scope, the value propositions, and the typical activities of the four value streams. And it also includes the basic concepts of the reference architecture, including the service model, the information model, and the functional model, as well as understanding what functional components are at a high level. So, again, if this corresponds pretty much to the spec, if you're familiar with the reference architecture, you also hang on, unit one looked like the first chapter, and this probably looks like chapter three. And I think it may be chapter four, but it's one of those. But it's fairly consistent with what you see in the reference architecture. Then we go into unit four. Actually, I think unit four corresponds to chapter three. Again, that's called IT for IT core, and it pretty much reflects what's in the reference architecture. So in this unit, you'll be learning about the five abstraction levels of the reference architecture. Obviously, there's a lot of focus on level one. You'll be learning about the concepts for level two and the concepts for level three, and then just an overview of the abstraction levels four and five. Obviously, we leave those for vendor-specific implementations. Then the last few units actually look at the objectives of each value stream. They look at the benefits of implementing each value stream, key performance indicators, the purpose of individual functional components, and key data objects associated with a functional component. So if I click through this, this is a sort of typical thing that you might be expected to know about these functional components. You would be expected at that sort of level of knowledge, and there may be questions around some of those. Okay, moving on to the exam. We just have a single exam today. It's called the IT for IT part one examination. It's a simple multiple choice exam, 40 questions in 60 minutes, so it's fairly typical of what you would expect out there in the industry for a foundation level exam. It's a supervised exam. It's not an open book. It's a closed book exam. Any books. The pass mark is 65%. That's available now through two ways. You can either take it as part of a training course with an accredited training course provider that actually provides the exam as part of the course, or you can go worldwide to any Pearson View test centre. Pearson View has got just over 4,400 test centres available worldwide. We just went live with Pearson View on July 1, and that's quite new. We've had about four or five people take the exam already in the past two weeks with Pearson View. Currently we have 77 individuals who are certified. This is a little bit just looking at the exam plan, so that's how we break down the number of questions in the exam by topic. Obviously this is sort of as we go about developing a programme, we actually sort of analyse and we decide where we would like to focus the questions. We come up with a plan, so make sure that every time we build an exam form that it's consistent and equivalent. The actual live exam has two banks of 40 at the moment, and when you go to take the exam it's random whether you get bank A or bank B. If you fail an exam and then have to retake what it does, it knows which form you took, and will flip you and give you the other form next time. Looking at this, no specific questions on definitions and no specific questions on the IT for IT certification programme. A lot of focus on the basic concepts, IT for IT core, and then five questions on each of the four value streams. Here's a couple of sample questions. This is for a bit of audience participation. See if you will be suitable candidates here. Here's the first question here. This is actually from Unit 1, so what I wanted to give you was just a typical questions that you might see. Which of the following describes the IT for IT reference architecture? Is it A, should we have a show of hands? Is it A, modelling language for describing agile solutions? Is it B, an enterprise architecture framework? C, a process driven framework for IT service management? Or D, an operating model for managing the business of IT? Who votes for A? Nobody for A, anybody for B? Anybody for C? Anybody for D? And D is indeed corrected. It's a standard reference architecture and value chain based operating model for managing the business of IT. I guess if you've been paying attention to all the marketing literature that we have, that would be quite an easy one. Here's another question. What captures, connects and maintains service life cycle attributes as a service progresses through its life cycle? This would be a basic concept type question. I won't actually go through that exercise again here, but the right answer is actually D, the service model. As that captures, connects and maintains service life cycle attributes as a service progresses. Here's another typical question. This one is actually for Unit 4. IT for IT core. This is actually one of our practice. These are actually taken from practice questions. And the right answer here. Anybody like to hazard a guess in the audience? Anybody, any takers for A? No takers for A? B, C or D? Actually the right answer is A. It is data flow. The concept of data flow is introduced at abstraction level 2. I can see that you would need to do a bit more studying here. Lastly, here's just a question from one of the value streams just to give you a flavour of one of the value streams questions. I'll leave that one for you to think about afterwards what the right answer is. As I say, there is a set of practice tests available that you can get from the open group sites. There's actually two practice tests in this set, so 80 questions altogether. This is actually available for, I think it's free to members and I think it's 99 cents for non-members. We like to keep the price of practice tests down very low so there's not really a barrier. Obviously we want a little barrier just to make sure that people are sensible. We try to undercut all the anybody else out there and tell them dubious questions and things. How can you register to take the exam? I'll just talk you through that because some of this is quite new. There's two ways you can go about starting your registration. You can either go to the open group site, which I'll talk about, or you can go to Pearsonview.com slash the open group. That's Pearsonview.com slash the open group or one word. Or you can go anywhere on the open group site that has this top level menu bar and click on the certifications. That has a pull-down menu and if you click on take an exam, that then takes you to a special page. At the moment there's a lot of writing on this page. That's because we are in a migration from Prometric to Pearsonview. We have to explain at the moment what's going on on this page. As you scroll down the bottom, this page will tell you which exams are available at which provider. If you scroll down and you click on register, registering with Pearsonview, it then pops up another page again with quite a bit of text on at the moment. Hopefully one day we'll make this a bit simpler. The key is you can log in with your open group account. What happens is you just log in as you would do anywhere on the open group site using your single sign on. It's the same ID that you use to access the member materials. You log in, it then just shows you your profile. You scroll on down and then you proceed to Pearsonview. What we're doing there is we're doing a single sign on into Pearsonview for you. You don't have to have a separate Pearsonview account and an open group account. You just go to Pearson, you end up going to Pearsonview after using your open group ID. What it actually does is at that point we actually send a bit of your profile across to Pearsonview just before we sign you in. If you started at the Pearsonview site, all they do is actually connect you back to the open group site to actually do what we've just seen. We're still working on finessing that a little bit, but it's our first working exam with Pearsonview. Currently today we have four exams out there. In fact we've just also put out the Togeth English exams and there'll be further exams coming online over the next few months. What I wanted to do was just talk you through how you would schedule your exam with Pearsonview so you would hear, you would select the OG0.061 which is the IT for IT Part 1 exam, schedule your exam based on your profile data. It will actually suggest a set of test centres that are nearby so it pops up a little map and things, Google Map type thing if you wish to also seek out an alternative test centre and then it takes you basically through how to book an appointment at a test centre and then you can proceed to check out. If you've got an exam voucher you're actually able to when you get to the payment screen, it has all this confirm, agree to the policies, eventually you get to a payment screen, you can also put in your voucher code at that point. One of the good things I've noticed about using a voucher is that you won't get charged local taxes then. It just reduces the price down to zero if you've got a 100% exam voucher and I notice the local taxes disappeared, at least for me anyway because it depends on the various tax laws and where Pearsonview has an office where they pay tax. Customer service, there's a lot of customer service available. You can go again on the open group portal at Pearsonview if you need to get any help. There are phone numbers you can call, to talk to them about that. Test accommodation, some people need special accommodation such as somebody to help them read the exam special. That's all arranged with Pearsonview electronically so you can go in as an electronic system for making a test accommodation arrangement. That's just showing a little bit more about that. Lastly, I just wanted to wrap up with just pointing to some resources. Again, I mentioned at the start that you can go anywhere on the open group site, pull down the certifications tab. We've got a frequently asked questions page and we'll be adding more and more. As you scroll down this page there are actually specific questions to specific exam providers so you can find out a little bit more about what's happening at Pearsonview or what's happening at Prometric and also questions about some of the IT for IT exams. IT for IT information resources. This is the place to start on the open group site which is the IT for IT forum homepage. This is the study guide. If anybody wants a copy of this, come up afterwards at the end. That's available from VanHaren Publishing and also from Amazon and all well-known retailers if you want the hard copy. We also have the soft copy that you can get from the open group bookshop. This is the current list of accredited training course providers. I haven't counted them all. It's either 11 or 12. I think it might be 12 now. It might be 13, I don't know. It's somewhere around that order. Also we have an online register of certified individuals. Now I did check that this morning and that's currently at 77. We'd just like to thank our programme sponsors who actually helped us build the certification programmes. These are some of the companies that actually sponsored development of the programme helping us to put it together. I'd like to thank you for your attention and happy to take any questions.