 So in the medical world, in the OR, the doctor would call out frequently and ask for a status update on the patient. What they're really asking are what are the vital signs because the vitals determine treatment. And so I found this routinely in my research that good leaders were conducting one-on-one what I call a status interview. The goal of this interview is to first start with vocal praise. And then first question is this, what can I do to keep you here? 99.9% of employees are never asked that question. Second question is this, what's getting in the way of your success? And then the third question, what can I do to help you get there? You don't know until you ask. That's amazing. So simple yet so profound all at the same time.