 But there's a weird moment for a manager when a business really starts to grow and you're walking around the floor and then suddenly you find yourself thinking, who are all of these people? There might have been a day where you knew every single employee's name at your business. But if you don't anymore and you don't know who does, then it's time to consider hiring an employee retention specialist. Now I'm not talking about HR admin or payroll or anything that you could potentially outsource. I'm talking about recognition, growth, purpose, happiness levels. If you want that to be a part of your culture, then you have to make it someone's priority because consistency is everything in the culture. So find that person on your team who's amazing with people. Sign them up for something like this series or give them a copy of my book and then put retention and engagement in their job description because even if you don't know every face, you can still be a leader and you can still invest in your people.