 IOM is committed to ensuring that the actions taken to assist survivors of sexual exploitation and abuse follow a survivor-centered approach and observe the principles of do no harm. This means that the focus of our efforts is on the well-being of the survivor and that our approach respects their wishes and does not cause further harm. What works for one survivor might not work for another. For example, one survivor might want to receive immediate counseling while another might not yet be ready to speak about their trauma. While every case is different, every survivor of SEA has the right to safety, to confidentiality, to dignity, to determine their own needs, to not be discriminated against and to be treated with respect. Survivors must be heard without judgment, believed and given all the available information so that they can make informed choices. Your role is to listen carefully to the survivor, respect their wishes and concerns, and if they give their consent, refer them to the appropriate care services available. IOM needs to coordinate with colleagues working on PSA, gender-based violence, and protection, gender and health, among others, to use the assistance pathways established within each country to refer survivors to available support services. Survivor assistance services must start in a timely manner. For example, the survivor might need immediate assistance such as urgent medical care, clothing or shelter. Never wait until after the investigation has been completed to start providing assistance. And finally, remember we must treat every survivor with dignity, respect and without discrimination. Putting the survivor's rights, well-being, safety and best interests at the centre of every decision is IOM's priority.