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Refreshing Your Presentation Skills - 3 First Impressions

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Uploaded on Dec 15, 2009

You only get one chance to make a first impression, and most people make a snap judgement about you in the first 3-9 seconds.
55% of our communication is visual, 38% is the tone of voice. "Actions speak louder than words." People hear but they don't always listen. Learning to listen means turning down the chatter in our minds.

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