 Hi there, Jeff Watts here again, and thanks for the nice comments about my first video explaining one of those milestone cards. Seeing as you found it useful, I'll do another one. So I'm going to get my cards here again and pick one at random, so... I've got here. Okay, so today we appreciated each other. So it says, corrective feedback is helpful, but sometimes it's nice to know you're doing something well. There's a couple of examples of people giving each other some some positive reinforcement feedback. It says at the bottom, sure it was a bit embarrassing, but we loved it really. So why is appreciating each other a milestone in a team's development? Well, I was quite surprised by a lot of the teams that I work with about how difficult some people in the team and teams in general found it to give positive feedback, recognition and appreciation to their teammates. They kind of just avoided it and sort of assumed that people knew that they were doing a good job. But when they actually took a conscious effort to provide some specific feedback in terms of what they appreciated about their teammates, they found it had a massive impact on them. There was this sense of bond, this sense of togetherness, this sense of warmth and appreciation. Everyone likes to know that they're doing a good job and their work is appreciated in the sense of gratitude. But it needs to be specific. It's not just enough to say, yeah, good job. What was it that I was doing that was really, really good, really useful? Why did you find it valuable? For example, so saying thank you to somebody for explaining. Thank you for explaining what you were doing yesterday. It really helped me understand the bigger picture and how what I was doing was going to fit into that. And it made me finish my work a lot sooner with a lot fewer mistakes. That really specific feedback helps that person realize that actually that what they went through the explanation was worth it. And that sense of that sense of warmth, that sense of sort of happiness, it spreads throughout the team. And it's not just the person receiving the appreciation that benefits either by giving that appreciation. We're taking some conscious time out to focus on not just the things that are going wrong, the frustrations, the annoyances, but we're actually feeling grateful for the good things that are going on around us. And that reminds us that good things are going on around us. That is a good reminder to have. It makes us feel good, feel positive, optimistic. And so teams getting into a habit, getting into a ritual of doing that generally are more productive, more fulfilled. So whether it's taking a little bit of time every morning in your daily scrum or your retrospective or a little flag in your calendar at the end of the day before you're going home, just just find somebody and tell them something specific that they did. Give it a try and see if it helps your team go from good to great.