 مرحباً يا رجالين والجلسون يجب أن أسأل لكم بعض الأسلطات بعض هذه الأسلطات will be offensive to some of you ولكن أرجوك أن تبقى معي هناك الأسلطات التي يجب أن نتعلم عن الأسلطات مثل الأسلطة التي سأخبركم الآن هذا هو دوها ماب ليزاك ليتن was driving from her from friend's house to her house at point one This was during Qatar National Day It was 18th of December 209 Distance between point A and point one is 9 km It took her 3.5 hours to reach home She got there She was so furious, so angry These are scenes of Qatar National Day She was so angry, so unhappy She sat in front of the computer and wrote what she think or what she saw And this is part of her story It was published in Qatar Living It's very known sites here in Doha This is what she wrote If editor of 3 newspaper here in Doha If this article comes to me I'll publish it I have no problem with such an article Somebody might advise me to cut the last line in the first paragraph So not to upset anybody The rest of the article is okay It has no problem at all But let us see what happened As soon as she published that Comment came pouring into Qatar Living In the beginning they were objective Okay, no problem with them Then it's starting to get bad and worse Look at the top paragraph This is very offensive People didn't like it And people thought this is very ugly We have to fight back Most of them were students from American universities here in Doha Though they started anti-Qatar Living Page in Facebook Then a university professor A Qatari university professor In one of the universities here in Doha She wrote this in her blog And she asked her students to contribute To write back Because she was upset with all these comments Came to Qatar Living site So students start writing In Doctor Amel blog Lisa came back again And she apologized For the story she written in Qatar Living Let us remember now What she wrote wasn't that bad It was a comment Came on Qatar Living where Really start the ball rolling And it offended Qataris Now the fight started now Between Qataris and non-Kataris So Lisa Clinton apology at this time Was really insignificant It has no meaning The war was more than Lisa Clinton The story was carried by By the peninsula newspaper And from there it was In all headline news And then Lisa started to feel the pinch Her life have turned upside down She lost her contract Or about to lose her contract She lost so many friends And she started to isolate herself From her community So she wrote this apology again And published it In any site She found it possible to publish I'll just give you a few seconds To read it It shows you the impact That came back to Lisa After publishing that piece Of a story And really it shows That whatever freedom you have Once you sit in front of your laptop Or your computer It could be a weapon Either directed to other people Or to yourself This is the first email I've got from her She keeps apologizing to everybody But really was it her mistake I think it wasn't her mistake It was Qatar living with master mistake He didn't monitor his site He kept all these garbage Coming in and kept them In his site I counted how many comments There were more than 80 comments In Qatar living site The webmaster didn't even have time To clean it And without knowing that Or knowingly maybe He's going to Disturb a life of somebody Another example This is Khalid Al-Mahmoud He's a well-known writer Here in Doha He has same family name as mine But we are really only friends He wrote something similar Of Qatar National Day How people or especially young people Have abused that day I have tried to translate What he has written in Arabic These are part of his writing Believe me I tried my best To make the translation As easy as possible Because what he has written Was more stronger than this He even described those Who have abused the national day As being donkeys Yet Khalid life was intact He didn't lose so many friends He didn't lose his contract So what's the difference Most of I've been chief editor Of two sites Al-Jazeera.net The Arabic site And the English site We used to have so many people Coming to the Arabic site And lists in the English site At that time Yet we used to have so many comments From people Reading the English site Somehow People in this region Came to know the hard way That once you express your feeling You might be in trouble So they kept their own Feeling to themselves And that came on The advantage to Khalid Young Qataris Who have been educated In western university They tend to be More open And could enter into dialogue And could deal with media Easier than those Who have done their education In an Arab university It's because of different in education We have to agree That there is a sensitivity For any criticism Which comes from a foreigner In this region It's not here in Qatar It's all in the whole region Reaction to any piece Of a story you write Will depends on these factors So think about these factors Before writing any story Anywhere In any language you think Khalid's story was published In an Arab newspaper I used to be a chief editor Of that newspaper three months ago We monitored the site closely 24 hours a day And that helped To keep Khalid's life intact With Qatar living They didn't even keep Or they didn't even dare Or they didn't even care To check the comments And that's why Lisa Clinton's life Was turned upside down If we have a group of people Who are willing to disturb your life They could do it If they know exactly What they are doing And those who have commented In Qatar living They know exactly What they were doing We all agree on this We don't have regulation here In this part of the world Regarding media At all Nothing for TV Nothing for radio Nothing for internet And if you ask anybody About the red lines He will give you like four Red lines Government State Religion Culture And you could interpret that In the way you like And this is a very big problem In Qatar in particular Or maybe in most of the Gulf state We consist of minorities Just think about it Everybody in this room is a minority If we start attacking each other Then we will have a terrible life So how can we give people freedom To write whatever they want And monitoring what they write It's a very difficult balance Very delicate This is how I see people Using the internet here in Doha Those who get their information Through English sites And those who get their information From Arabic sites They don't talk to each other Sometime even there are different stories In each site As if they don't talk As if they are not in the same country Which is really very strange And those who don't use the internet At all they get their news From radios Or Al-Jazeera or whatever Lisa's story Was a very big story In the English sites But we didn't see it in the Arabic sites At all We didn't see it in Al-Jazeera We didn't see it in any FM radio At all So Lisa was spending her time Somewhere in that circle Only in the English site And that area Gray area between these two Circles For those who master Two languages And could shift from here to there But there are a few of them So if you have a problem You are somewhere there Nobody knows about you I guess Lisa is there somewhere Lisa is a very good friend of mine And I hope really she comes through All her problems And she stays with us here in Doha For years to come Please, if you have any comment Or if you have anything to say About the coming Rules Send it to my email Which is written there I'll hand straight over to Jeff Thank you very much Thank you for having me back It's late in the day Probably about every hour We should have been dropping the temperature A couple of degrees and turning the lights up A little bit higher I had made some notes Last night On some of the things I'd talk about in the future And yet many of those got talked about today So I think I'll shift gears And really talk about the future By looking at What we see among teenagers And their behavior in this area Of media literacy And what you can expect in the future From your children, your students Your consumers, your customers Your friends, the kinds of things We're seeing around the world With people between the ages of 12 And 24 And I'll try to look at which of those things We think they will outgrow As they get older and will change Those things they're doing They'll take with them the rest of their lives But the first thing we see Is we think teenagers around the world As I mentioned very briefly this morning Will never read a newspaper But will read some magazines The rest of their lives Magazines that only contain news or information Our Newsweek Our Time in America McClain's in Canada Der Spiegel in Germany We think will be gone 3, 4 or 5 years Is it better, faster, cheaper But some magazines will be around forever Women's magazines Magazines that women read As much for the advertising As the content, the pool and sniff Perfume ads, the thick glossy paper For a woman the experience Of reading Vogue online Is not very satisfying We think teenagers will never Own a landline phone Don't even make the distinction Between a landline and a mobile phone And one of the things We discovered by accident We're not the only ones to discover this Teenagers aren't wearing watches They're telling time From their mobile phones And now the entire jewelry industry Not to mention the economy of Switzerland Is waiting to the answer To the question Will they start wearing watches as they get older Well, we've been tracking people For 10 years We have people in our sample 7 Who were 15, 16 and 17 When we started So far the answer is They're still not wearing watches We think teenagers If you talk to them about the days You used to watch television When a broadcast network told you You had to watch television You're going to sound to them The way our great-great-grandparents Would have sounded to us Talking about horses and buggies Something we find worrisome About teenage behavior But they seem to outgrow it As teenagers trust Unknown peers more than experts They argue that the unknown peers They meet on Facebook Or MySpace or Bebo Are just like them And have no self-interest And can be trusted To the degree that an unknown peer Really is a peer They may be right But they also know that unknown peers Can be predators, scammers Or even worse Teenagers don't care about The source of information Most of their information comes Aggregated on places like Google Yahoo and MSN And other places And even though the source of information Is there, they don't look at it They don't care Happily as they get older And they make more important decisions About careers, investments Relationships Retirement and healthcare All of a sudden, the source of Information does become more Important to them And they grow into caring about The source of information Something that I think is charming About teenagers and their media literacy They think they're unaffected By advertising or brand They think they're too smart Too sophisticated And they can never be affected By an advertisement Of course, nothing could be further From the truth If you want to see how much a teenager You know is affected by brand Try giving him or her An mp3 player That is not an iPod And then duck quickly As they throw it back at you As I touched on this morning As well among teens today Is everything they do As I mentioned, it's the first thing That we've seen that's caused people To log on to the web more than To check their email Social networking is how they get Their information, how they communicate It's become the thing that anchors Everything else on the web Teenagers, as we look at their behavior Don't expect to pay for digital content Now or in the future They think that all content On the web ought to be Free the way the good lord intended It to be They understand that if you go to a bookstore And you order a book Of course you pay for that That's physical goods But digital information somehow Miraculously puts itself together At no cost, incidentally And that's the way they should be Receiving it as well Everything does move to mobile As I also mentioned this morning The penetration of mobile The world is extraordinary I heard it was 150% Here in Qatar Actually I was in Macau About three months ago Had dinner with the minister of communication And he said in Macau It's a pretty extraordinary situation Mobile phone penetration is already At 230% The average Mac and ease Has a Macau cell phone With a Macau SIM card A Hong Kong phone and a Hong Kong SIM Have mainland China phones And SIM cards as well We've already seen how mobile phones Can cause farmers in parts of Africa From towns that don't even have electricity For the first time Be able to communicate crop prices And make a better return on their crop An entire infrastructure Will never have to be built We know teenagers Want to move their content Freely from platform to platform Irrespective of anyone's Desire to restrict them As a matter of fact The more we try to restrict them The more they'll move their content Just to show as they can move it It was a little over two years ago When the iPhone was first introduced And for the first six months It was only available legally In the United States And only available legally From AT&T I say legally because within days I was seeing iPhones all over the world But in the US It was in June of 2008 Teenager was on his way to college And spent his summer Becoming the first person To unlock the iPhone He was being interviewed By the news media The case on his iPhone was off Wires were hanging Sotter was falling out of it And when he was being interviewed He admitted he didn't even want An unlocked iPhone So stick at the Steve Jobs And show jobs that you couldn't lock The iPhone on him That's the generation you're dealing with People who will learn things simply Because they want to show you That you can't contain them You can't control them This is a generation that wants To create its own content Is as interested in blogs And Twittering And all of the other kinds of information They can create on YouTube Or professional media And for those of us who think We're hip and cool because we're online And we send email To today's teenagers Email something their parents do That's old person stuff They're communicating through IMing, social networks Twitter and a whole variety of other ways They have lots of time Of course teenagers don't realize How much time they really have Until they're older and it's gone But they have lots of time They like synchronous communication They can be in front of a screen At the same time as their friends are As they get older And pesky things get in their way Like jobs, spouses And children All of a sudden A synchronous communication Becomes much more appealing One of the nice things about email Is you look at it When you feel like it Is it even later But to summarize The most important change We're seeing around the world And the one that is I believe Permanent and stays with them forever And is not a fad Or a transitory phase Is empowerment The power people think they're gaining The power they're gaining over journalists That they will read a story In the newspaper or online And will communicate Immediately and directly with the journalist And tell him or her How they got it right Or more often they'd prefer to tell him Or her how they got it wrong They'll add content to that story The power they're gaining Over physicians There's practically not one of us Today on the internet That if we have a sneeze A sniffle, a problem Before we go see the doctor We look it up on the internet And we see what the possibilities could be Then we go see the doctor And we want to be a member of the treatment team We want to talk and share And tell them what we found And explore different possibilities Sadly we do this with a doctor Who more often than not Wishes we would just shut up And take our medicine But doctors are going to have to face that Automobile salesmen Have realized the entire ways That cars are being sold Because people are coming in with information They never had before Changing the negotiating process The entire funeral business Is changing because of the internet People gaining information They didn't have before And relationships with governments And politicians In Estonia any citizen Can propose a law And within 24 hours They guarantee there will be some answer At least an initial response to the proposal I had a taxi driver Who was very proud that one of his Proposals actually became a law And politicians all of a sudden For the first time worldwide We hope we will see it everywhere Have to answer questions And are more accountable So we see this tremendous Amount of power That people are gaining And what I think Will be an absolute resistance To ever surrendering again So that's a little bit of what we see With the future Thank you