 Good morning and welcome to this week's edition of Encompass Live. I am your host, Krista Burns, here at the Raspel Library Commission. Encompass Live is the commission's weekly online event. That's a nice broad term for us. We're a webinar, we're a webcast, we're an online show. Whatever you want to call us, we are here live every Wednesday morning at 10 a.m. Central Time. But if you are unable to join us on Wednesday mornings, that's fine. We do record the show every week, and all our recordings are available free and open to anyone on our website, which I'll show you at the end of the show where you can go and see everything. We record the show, we add PowerPoint presentations, links to anything interesting that was mentioned during the show, so that'll all be available to you afterwards. We do a mixture of things here, book reviews, many training sessions, interviews, presentations, just basically anything. If it's related to libraries, we'll have it on the show or anything of use to libraries, we'll have it on the show. We bring in guest speakers sometimes, but we also sometimes have library commission, Nebraska Library Commission staff come on the show, and that's what we have this morning. Next to me is Holly Wolt, who is our library technology support specialist. She's in our computer team. Yeah, that's right. And we are here at the Library Commission in the middle of migrating ourselves to Windows 10. I don't know how many have been done yet. Majority have been. Majority, okay. The one we were actually broadcasting from here today just a couple weeks ago, this computer was just migrated, my laptop is, but the one in my office is not. I'm still waiting for my new machine. That seems to be the question for a lot of libraries, should I or shouldn't I or when should I? Right, yeah. So Holly's gonna tell you when, tell you how. Just some tips about, you know, what you might need to know if you're thinking about going to Windows 10, either just thinking about doing it or you might have people asking about it. Well, thanks, Kristen. And indeed, I do have a lot of libraries have been calling me, library staff, saying, what do we do here? Primarily because the gun and continue to get messages if you have not updated saying, you know, it's time, it's free, let's do it. I get that on my computer at home. Yeah. And it becomes a concern and in some cases, what's about to occur is not no longer being something that might be an optional type of an update that is becoming a recommended and depending on your settings for your computer that could actually bring it into an install moment. Automatically. Yes. And so that is something that could be challenging too for the library staff. So anyway, to just get started, I started out to, well, end of July, I probably got some of my first calls from some of the smaller libraries and some are saying to me, oh, I just don't want to do it. And the others are saying, well, I'm ready to go. What do I need to do and what do I need to know? So it's typical of the range for everything, you know, some are interested, some are not so interested. So to begin with, my recommendation was if you were an eager library staff person and you were interested in checking it all out to consider maybe taking one computer in the library and actually doing the upgrade to Windows 10 on that one computer, I've actually had also had calls from folks who say that when the patrons come into the library, they're wondering why they're not using Windows 10. So they obviously are using it at home and in other places and they ask the question and so the library staff is like, well, I guess we better get started with this. So, you know, some things to know are that, you know, that it's going to happen and we're all going to be moving to Windows 10. So today, my goal is to, in this presentation, is to provide you with a recommendation of the steps to take to prepare for your upgrade, a little bit of information about options for your Windows 10 upgrade and if time permits, we'll take a look and highlight some of the new features of Windows 10. I'm looking at this as a presentation, probably for maybe a smaller library, primarily, maybe, you know, 10, 12 computers, maybe up to 20 and looking for ways to cut time and broadband usage when you're trying to do these upgrades. So as I stated before, it's happening and I think at this point in time, they say there's over 110 million computers that have been upgraded to Windows 10. And the beginning of this year, as I was alluding to earlier, the status of the change for the update to Windows 10 for computers that are set up or can, through whatever the rules are for moving and upgrading to Windows 10, those are going to become recommended updates as opposed to optional updates. And so we'll need to be thinking about that also. I might need to just click on it with a mouse to put it there. So here are some of the considerations. If you're beginning to think about this, for some libraries, it's important to know the amount of downtime and I put in here in this presentation one to two hours, but each computer, I've probably done about five of these. This is a standalone type upgrade and I've used the Windows update for some. I've used a USB device with a program built into it for some and they all seem to be different. And of course, there are things that make the difference are the broadband speed where you're located, what type of processor you have in your computer, how quickly it can work, what kind of space. But I would at least consider offering about two hours of time to complete an upgrade. And that your method of your upgrade can change, can be either a Windows update or you can use the media creation tool to build a USB device that you can simply install your upgrade through the USB device on your computer. And we'll address that later and it's a very easy method to use. Things you want to consider also are not only how you're going to do the upgrade, but you want to be sure that when you complete this upgrade that you're successful and that's what everybody wants, but if you're not, what do you do? And it's always important no matter any time to have a pretty current backup of your computer. And in particular for this upgrade I would suggest you do an overkill and do both a data and do just your data backup to an external hard drive as well as a full system backup to an external hard drive. Of course, you would have to use an external hard drive because if you did it on the computer itself and you were not able to bring the computer back up that you're going to be in trouble. So remember that. And I guess I didn't really talk about in the beginning my position here is primarily, well, is focused on the Public Computing Center computers and broadband in public libraries in Nebraska. And so when I'm talking about this my original entry into working with the library commission started with a grant about five years ago and in that grant we focused on what's called the LBVNC grant or the BTOP grant. We put a lot of computers, desktop and laptop computers and peripheral devices in public libraries computing centers, public computing centers. And for that reason, during this presentation I may address a more specific subset group of our viewers today. And in particular here I would like to say that if you're one of the recipients of the BTOP grant you would have received also an external hard drive which would be a great opportunity for you to use that as you're considering doing your Windows 10 upgrade and you want to take a full image back up of your computer or just your files that are data files. Then the other consideration is the third party software that is on your computer prior to the upgrade. And my recommendation would be to if you have any of that type of software is to go visit the website for the software surely they're addressing Windows 10 issues or contact if you have some type of ability to contact support, technical support, contact them to find out what it is you need to do. And the biggest point here today is that as of now because we know we have to do a wink with this things change all the time with Windows 10 what we hear and what we read but as of now you are offered a free upgrade if your computer meets the specifications or qualifications up until July 29, 2016. So it's important that you put that red letter date on your calendar and looking at the considerations you may want at least if you're a tail end kind of person to get that done you're looking at least a month ahead of time starting to figure out what you need to do to get your upgrade done in time. Give yourself enough time for the free version. Right. And then the other piece of this is that you want to make sure that your computer's hardware and storage support Windows 10 and if you're getting those annoying messages that come across periodically more than likely you are okay with that but if you're not but you're still interested in moving to Windows 10 then you certainly should go ahead and take a look at what specifications are required. Oops, I'm on my... I'm not used to this mouse. You can just use the arrows on the keyboard now if you want. Okay. So in talking about that I've just highlighted the basic specifications that are required in the number one here to let you know if you can take a look at your computer and see if you meet those specifications. And the one thing to think about too is if you are going to do the upgrade and you don't make that date you do have some pricing there of $119 for the home version for Windows 10 and then the pro version is $199. So that could be a significant savings for your library if you would make sure to meet that calendar date. And with the upgrade you're going to be retaining all your settings, applications and data on your computer. So this isn't like a recovery build starting fresh all over you're going to be on a Windows 10 machine but you'll still be maintaining any of the data applications and the settings that you had as long as I didn't have to have the asterisk there because in some cases the application may have a different version that runs on 10 so you might have something slightly different. We discovered that with this computer upgrading it's a new different version of PowerPoint and the Webcam software used Yalkam we had a new version of that because of upgrading. That's a perfect example of that and I would ask you a question obviously and do the upgrade but later we'll reference this what's great about the feature of doing the install for Windows 10 is it actually goes out and it'll find things that aren't going to be compatible and it has you uninstall them which I think is really nice and makes it a lot easier than you having to figure out why isn't it working. So here we have some ideas for your backup and recovery options to consider when preparing for your Windows 10 upgrade. You could if you want to just use a recovery media but my suggestion here is hands down is to make sure that you use a full system image backup and in this case also with the Windows 10 upgrade they offer this feature and it's for 31 days if you upgrade to Windows 10 on your machine for some reason you want to what they call roll back to a previous version in this case it would be Windows 7 or Windows 8.1 because that's the use of the upgrade you need to be at those two versions to even consider doing an upgrade then you can roll back to your previous version. Now it won't include newly updated software if you've done anything in Windows 10 and I think that's a pretty neat feature I have not used it in some of the material that I've read in preparation for this webinar they say it doesn't always work so I wouldn't rely on it solely you might find it an easier method to just to do a recovery if you have a problem then using the system image backup and doing a restore from it but I think the failsafe would be to have multiple methods to manage that so again here we're talking 1-3 hours for your upgrade and one thing to mention here is that you will need to uninstall the non-compatible third party software in particular here I'd like to mention that I'm aware that SmartShield put on a lot of our grant computers as the hard drive protection software will not work the current one that you have installed on your Windows 7 machines all the machines are Windows 7 will not work with Windows 10 so the instructions are to use the remove tool from the software from their website and then do your upgrade and then reinstall the product SmartShield now the information that I just gave you could be gobbled a yoke for some even those who know SmartShield but you need to remember that if you have a maintenance contract with Centering Technologies that you can access a portion of the website to find these specific programs and I'd be happy to help you if you are unable to do that the other piece of information is you probably will have to remove any of your antivirus and malware software when you do this upgrade and in particular again for our grant computers we have a number of libraries that received ADA software on their Windows 7 machine and my experience doing the upgrade on those machines is that none of the software is compatible and will all need to be removed you can there's no reinstall for free with that software so you would be buying new software and that might be a good time for you to evaluate what you want to do with your ADA machine maybe just select one software to offer with that as opposed to the four that came with the grant it was a lot of opportunities to explore different types of ADA software just of technology software at that time but there's new stuff that's come out it's been a few years I would encourage you to look to see what else is available too which of all those software products was used most in your library like you said we had certain ones that we put on everybody but they might not all be something that your people are using and so then the other piece of information the drivers say for your keyboards, mice, monitors, etc sometimes they can present a problem with the upgrade for Windows 10 so you want to be sure that you investigate that and make sure that you have those installed on your computer prior to your upgrade and after you've completed the upgrade I guess you could do that afterwards too but after you've completed the upgrade obviously then you're going to be installing another party software again probably a new version or some change to it that makes it compatible with Windows 10 and the other piece of information and I alluded to it earlier but I would still say this is a good recommendation as you get ready to do this I would focus on just one computer in your library and do some detailed note taking so that you know what you've done and I'm not saying you'll be completely successful the first time we know it's technology that you're working with after all but in general I would say that it's better just to not go in there and try to do three or four computers at the same time and one odd thing I will say from my experiences when I've done these upgrades it's ironic but I've talked to other people too it almost seems like the feedback you get as your upgrades going on is not consistent I mean you're getting the upgrade done but it almost feels like sometimes the text is different that comes up at various times and I have no idea but or you can have something work on one computer that's an identical model and it won't work the same way it'll work through it it'll be different on another computer so I think that's something to feel comfortable about if that were to happen but do take good notes and understand what you've done in order to prepare your computer for the upgrade so the biggest question to me is you know what will work best for you to complete your upgrade I actually do this you know what works best in your library for some libraries they might want to use the windows update feature to do the download and say you're a small library and you have four or five computers I certainly could see that would be a methodology to use you have to understand you may be using quite a bit of broadband speed and the download can take well again depending on your broadband speed and usage in the library at that point in time can take half an hour or more for some of the small rural libraries so one of the things that is offered is this method of using a USB device and installing the upgrade it's called an ISO on image on the USB device and then simply you would be building it once using the program that is used to create it and then you would be able to use that USB device as you move through all your computers in your computing center so that would be a nice method to use and let's see how big of a USB device you need to have to do that that's a good question and it should have nothing else on it thank you I'm just flipping over here it's called a media creation tool that you use to build this and this is a website to that particular spot that you can go to use it and it talks a little bit about what you need to do to create this and what kind of selection you need to make one thing we didn't talk about is you could have a 64 bit, I mean in the specs we talked a little bit about you would have a 64 or a 32 bit processor and if you go to this site and you're going to make a selection you want to be sure to know what your computer has so you'll need to go into the properties settings of your computer and see what type of computer you actually have but it basically took me about 15-20 minutes to complete using this media creation tool to build my USB install device and it was pretty slick and very straightforward so I would encourage you even if perhaps you are thinking you're going to do the download your Windows updates to do your upgrade you might just want to try it to see how it works the upgrade one note is to make is that you can use this on Windows 7 and 8.1 which are the upgradable computers to Windows 10 but I actually did one on a Windows 10 computer and it already upgraded I built use the media build tool and I built a USB device but the caution is if you're in that 31 day period and you're using the media creation tool on a computer that is it still not 31 day period you can't necessarily roll back I think there's something to do with the temporary files get used so it won't work for you to do a rollback at that point but I was already beyond that with my computer so it didn't really matter so let me give me a moment to catch up here so one thing that you can see here is that if you are using that USB device you might have a lot more control over when and how you do the upgrades for the software and you also might want to think about this I've had folks call in the library staffs call in and say well he's really asking me to go move to upgrade to Windows 10 yet but as I've said also sometimes especially traveling people they'll come into the library to use the library and they'll be like well don't you have a Windows 10 machine around here so for a while you might want to think about having a mix of you know 7s and 10s and the other consideration is if you were listening and you're one of the VTOP libraries with the ADA workstation when I was talking earlier about that software that you're not working you may consider upgrading to Windows 10 all your machines besides your ADA workstation and like leave it until the last being the last one that you upgrade and during that time spend some time figuring out what you're going to do you know if you're going to purchase new software to continue to make that an assistive technology computer or if you're going to fold that your other public computers so again it's what works best for you and your library and look for other software products that may also not be I mean this is just one that we know about from our computer our libraries there may be other things in your library that are not compatible yet with Windows 10 that your patrons do need if you're using it regularly and you're going to have to figure out can we upgrade everything to keep these old computers otherwise our users can't do what they need to and you may not have the budget to replace that even if it is available in Windows 10 you might not have the budget in the library to do that and the Windows 7 machine will continue to work for you just again so I kind of went with the idea just to show you how to use that media creation tool to do your upgrade process these next four or five slides are more for just discussion what I did across the weekend is I created the USB device to do the upgrade at work and then I took it home and I got on my Dell Windows 7 Pro machine and took some pictures with my phone of the upgrade but there's some things if you're somebody who's just a little tentative about doing something like this if you've gone through the recommendations you're probably in pretty good shape because you know you've got that full system image backup but let's say you don't have that or maybe you're just a little timid about taking this type of a step and worried what's going to happen I tried to think about these next four or five slides of information and what you should expect to see so the image here is basically the directory that's built from the media creation tool and to start off to do the upgrade you want to again I would assume that you wouldn't be thinking to unprotect the machine if you were using SmartShield or some other type of hard drive protection but if you are using deep freeze you'll need to contact them and find out what you need but definitely all protection has to be off on the machine to start with and you need to be logged on as the administrator which makes sense the file, the execution file there is pointed to with the red arrow and then I just double clicked on that to get myself started and in particular here I'm just showing you some examples of some of the screens that you see that go through the process but in the bottom left corner there I wanted to visit a little bit about this because it wants to have your product key information and often times what I found out especially for you libraries that are the V-top libraries with your computers, those computers were imaged and the product key does not seem to be make a difference it doesn't say that it matches and so don't freak out about that just know in this particular question as you're moving through the installation you can just click on next and then it figures out on its own that yeah this is an okay computer for me to do an upgrade on and then it asks the question what version you want to install and if you're going to be installing upgrading to the pro version or the home version of Windows 10 so again these are just some of the slides you see as you're working through it and you can see that they're typical for any type of install so it's nothing to be too panicked about and in the case of the top left slide basically I'm saying I want to put everything in there and keep everything that I have on the computer and I think that's important also to do because your idea for doing the upgrade is that you are not going to be losing anything that you have on the computer that you aren't forced to remove because it can't run on Windows 10 and again there's just these messages along the way getting started working on something you just need to be patient and let the process work through and again remember what I said before all the slides are not necessarily the same I think the ones that are asking you specific questions yes but if it's sitting there and it's got a blank screen or if it's got the little rotation going and saying it's working on upgrading or working on information just be patient with that and when I was working on this on the weekend I didn't even follow my own best information because you can see on the top left corner of the pictures I didn't even I guess I mean I just was home and I thought go ahead and take this and I was more engaged in trying to get pictures than I was preparing myself and so it did a gotcha and that's basically what's going to happen is Windows is going to find the process of the upgrade things that aren't aren't able to be upgraded and have you uninstall them so I went ahead and I clicked uninstall and it uninstalled and then it restarted the computer said you want to restart I said yeah and so the next slide that's in the center on the top right next slide the next image was I came about it because and this is where I think somebody who might not be as experienced or maybe want to take a step and try something I had to actually restart my program as I did earlier and hit the setup exact and then started again and so then it prompted me right away with this question continue on or do you want to start over again and I didn't think that was too clear so I wanted to make that clear to you and I will also say from my experience of working with this I've tried to follow the recommendations that I've given but then I've gone ahead and done an upgrade and not just to see what happens and I would tell you that for me with the ADA computers that I was working with and doing the upgrade every time it came across one of the softwares that were installed that are for the assistive technology say Zoom text or JAWS it came up and did the same thing to me and said you know can't use it you're going to have to uninstall it so just be familiar and know that that's the case and then you can see that it finally says after all this work probably in time wise is about an hour and hour and a half finally says hey I'm ready to do the install or the upgrade and you can see then that from the 2% to 83% was about 45 minutes for me sitting at my computer so it took some time now I'm on I was at home and I live out in the country so I don't have a fast speed for broadband I guess it wouldn't even matter at that point but anyway it took some time for it to complete that and one thing I wanted to mention also in the process of doing the upgrade you will you'll be asked if you want to at the very beginning you're going to be asked do I want to do updates also for my computer and that's something to consider if you're thinking about your time because all those updates are going to add to the time for doing the upgrade I guess I would recommend that you consider just waiting on the updates and getting the computer upgraded and then come back and do the updates for your new Windows 10 machine at a later time so that would definitely be my recommendation so once the process is done and it says it's completed I added some features to this one I love it it's like there was a series of Windows on the computer that were saying you're done you did great it's like oh wow take a sweat on my hands and my brow then it also begins to tell you a little bit about the features that are available with Windows 10 that are new so at this point now we've talked about well what do I need to do to prepare and now we've actually done an upgrade so you would take that same USB device and put it in the next computer or I would take a couple of them two or three and you could do a couple at a time in the library especially if you're up to 20 or so computers that you wouldn't want to be doing one at a time but that is nice because you're not having to wait for all those downloads time for the upgrade updates so here we are and we have things to think about related to the new features and explore and then the software inventory review is just a little bit of a conversation I wanted to have so you need to think a little bit about in this customization I'm looking at the public computers in the library what do your customers need to see one thing that they do offer with Windows 10 upgrade is a Windows store and you may or may not want to have that feature and then the Cortana which is basically your assistant on the computer can talk to you and tell jokes and the more you use her is there a way to make her a man I didn't even know I don't use that feature but anyway I've had some libraries I was surprised I thought that would be something they want to say no to but they're like no we kind of like having that feature available for our users to use so it's a personal assistant and it will answer questions for you go out to the web and find out information and tell you and you can have it either as a mic question into the search bar but that's something that you can turn on and off on the computer you don't have to have it available and see the other thing I was going to do was just kind of go and open up the desktop menu and just talk a little bit about this I'm sure you may have seen this if you don't have a Windows 10 machine but this information over here they call tiles and you can customize it comes with the default setting with some tiles allocated mostly for the store or any kind of news feed information your weather local weather that type of a thing but you can customize this by the size of the tile you see here we have a grouping of what these tiles are all associated with Microsoft Office and then there's the weather and the news tiles and if you don't want to have that feed for the news to be live you can stop it so it's not feeding live to the computer and then down here we have a choice of some of the browsers the one new feature with Windows 10 is the Microsoft edge browser and they're really trying to take they really are looking to close out the use of the Internet Explorer I know they're really pushing that whenever I've used like one of our new laptops or something that hasn't been really used a lot by anyone else that keeps popping up with let's show you how to use Edge, your new browser is right here and I just keep minimizing those little noises Edge is coming along but my recommendation would still be I think you can explore it but I think it's going to have some major changes to it there's a lot of things that are missing from it that you can find in other browsers but it is obvious that they're positioning the Microsoft Edge to be their new browser to use so anyway so you can set up you could do a right click in here and you can pin which would mean that you would take this and it would become a tile to your desktop so it's easily accessible and I can see how this could be advantage in the public computing center if somebody coming in they don't have to search for things things most commonly used but one thing I do like about this is like the search the search field is really enhanced you have the ability you could get to all this before in the search but here it's done for you at one time you can see you have your best match and then you have items that are information that's on the web and then they have the store and if there were a file or something on here that had related to Adobe a file that I had used recently it would show up in this list so it makes it kind of an easy way to find information for you it's more right at your fingertip so that's something to think about the other thing I wanted to mention was with Windows 10 if you're looking to have an antivirus you know if you've got a third-party antivirus software, Windows 10 comes pre-installed with Windows Defender which is antivirus and malware protection and all of the computers were distributed with the grant for LBBNC had that installed on them and basically it was the previous version of it for Windows 7 was installed and I don't really know maybe somebody can send me a message here to say that if you know they had any issue with it they may have had a preference for something else and installed it but know that that comes pre-installed on there and maybe at that point in time is another time to evaluate whether you want to go with what you have been using or if the product for a Microsoft product will work for you one nice thing about that is the actual maintenance of and the updates related to antivirus protection and security would become packaged with the maintenance for Windows 10 and it wouldn't be something separate that you had to do so that would be an advantage for you and another new feature quote-unquote call it a feature for Windows 10 is how the maintenance is delivered it's basically been defined for Windows 10 as a service which means it's downloaded when it's available it's downloaded to your machine and there are specific settings that you'll want to consider updating I think with this right away and I've had some folks contact me about it already that they're kind of like this is just really annoying but the Windows update has the ability to automatically it programs and figures out when you're most active on your computer so it doesn't try to do a update restart for maintenance but some people don't want their computer turned on in the middle of the night or they still want to have some control over it so you can you can be notified about when there'd be a start or you can set up the time to do a start but in general as you did in Windows 7 and do a download updates you know go out and look for updates it manages all that on its own and you could include again this is what I was saying about Windows Defender this would be an easy way to work with that and then you can have your updates for antivirus managed by the Windows 10 maintenance and then they have a couple of things in here and I haven't really worked with this but one thing I think is interesting is updates for one place so if you were in your at home or if you were in a library and you had three or four computers there's an ability connected that you couldn't have the update brought down to one computer and then move through to the other computers that are in need of the same types of updates at one time and I guess that's the feature is to make it happen more quickly and then also that you're not using the downloading multiple times it's just going through your network and being delivered to the different computers I don't know personally I think I'd rather set that off I wouldn't want that kind of interaction but it's an option and a feature that they think should happen and then when the 1115 I can't remember if it's 1511 or 15 the big November update for Windows 10 occurred it's the kind of a thing that you want to be sure that you will have some control over when it is actually installed on your computer and you can imagine in an enterprise system a business or somewhere you don't want to have something automatically occur that could impact your computers and save it because Windows they're pushing that maintenance all the time they want you to put it on there as quickly as possible maybe you're just not so sure you're ready for it so you can also select in that third slide you can select to defer those types of large updates until a later time and then you can control it but in general you have less control over your updates with Windows 10 than you did with previous versions but I would encourage you because mine is managed here at the office and I just now have a Windows 10 machine at home I haven't really paid much attention to it but I think this is something that you'll want to spend some time on once you get your upgrade done so you can coordinate how all the computers in your library are being updated in your public computing area I know that Centurion Technology's SmartShield they have the ability to take control and manage this also so you'll want to if you're using SmartShield you'll want to spend a little bit of time to understand how this Windows 10 maintenance translates into the new SmartShield for Windows 10 getting down there so at this point I'm hopeful this was at least helpful to get you to start to think about some things that you may not have thought about before and that you have a feeling for the upgrade that it's something that you may be able to do yourself I'm sure some libraries have IT staff that will manage it in the library and some libraries that may hire somebody from the outside but I think it's important that somebody in the library understand how it's done at least a part of the process and certainly I think it's very doable to complete one of the things I wanted to mention to you is to assist public libraries trying to get this upgrade done the Library Commission is going to be offering a Moodle Continuing Education course, two of them and each is going to be one week long and it relates to the first one or the first in the set you don't have to take both would be on doing the upgrade Windows 10 upgrade and it would require you to designate a computer in your library or at home that you're going to use for that week by the end of it to be able to complete the upgrade and so it'll be a little more in depth this was a very much just an overview it's really difficult to figure out exactly what to say and how deep to go with this conversation but that the upgrade will be one week and then actually I think that's pretty straightforward in all honesty but the customization 10 upgraded machine is the second week and I think that will cover some of the customization that we just talked about but it will go much more into depth into your computer as far as how to manage your maintenance any other types of things that you want to have in that public computing center that will help your patrons be able to use the technology in the library and with Windows 10 machines so is that something that people in Nebraska can sign up for now? That would be the next no well it's not available to sign up for registration the plan is that we'll offer it right now I have three sessions one would be the last week of February and the first week of March and that would be the first would be the upgrade the second would be the actual customization and the same thing from March April and April May so it would be the last week of the month and then the first of the other and I'm going to have that registration information available the first week in February and what I'll do is I'll send it to the announcement about that and more information about the class it will be worth two continuing education credits so that's the other thing and I would encourage you to do that just because it just would be helpful for you to understand you may even find it helpful for you to help patrons who come in and they want to find out some more information about the class 10 so I could see it be an advantage even if you have somebody else managing that in your library at least you would be knowledgeable or if they come in and they want to do a customization feature but so that information will be coming out the first week of February I will send the information to all public libraries in Nebraska and then specifically I'll send an email to who's ever registered for this class so for those of you that are not I know we do have a lot of people here today who are not local this would be for Nebraska library but look in your area for something from your state library or something else and then the other piece of information is I hesitated to put any kind of resource information out with this presentation because it is really pretty general but when I complete the setup and start offering the classes I will have a really good resource list I've been building on it that I would make available and again send to you all all of you who have attended the class today or on the list for registration well I think that is about it for me today we do have some questions that came through let's see and the first one I'm not sure if you know the answer but I looked up because I was able to someone wanted to know do you happen to know how long there will be updates for Windows 7 will it be going away I don't know exactly but if you found the information yeah I did look up to see about Windows 7 Microsoft stopped selling retail sales of that in 2014 they stopped mainstream support actually wow just a couple of days ago January 13th 2013 but they're going to switch to what they call extended support which means you'll still get security patches the critical security patches you'll still get those kind of things and that's going to be through 2020 according to this so you'll have some support but it won't be updated there will be updates to Windows 7 but there will be security updates and critical things like that just to keep it working yeah it won't be like a service pack kind of updates or anything right they've said the extended support goes through January 14th 2020 so you do have some time if you still do need to do that that's for just the home version the professional Windows 7 professional they're still actually selling that it's just the regular the home version home basic home premium they stopped selling that at all last fall in October 2014 so it depends on what you're using if you're using professional that's still kind of personal on time it's just the home version so it depends on what you put into your library and I know some libraries will use one or the other so it's going to be around for a bit and then the one thing to mention about that because that's a good point Chris is that this Windows 10 basically what Microsoft is saying is this is where we're at you don't have to pay for the upgrade or anything like that it just keeps building off of this platform now that's what they say and I don't mean to be facetious but this week I mean we know that they can certainly change things and one other thing I didn't mention and would be probably part of the resources in talking about customization is it may be a good time also to be thinking about in particular the 2010 version of Microsoft Office suites came with the grant computers we're up to 2016 and also the Windows 365 there's a subscription in the cloud Microsoft suites option this might be a really good time to be thinking about do you want to upgrade that as well look at everything you've got to see what works best again in your library and maybe it's just fine to stay with what you have there but I think that in general eventually it will catch you eventually just like everything but again then you have to weigh that with the fact that do you have the finances to do that and do you have the expertise there's a lot of things taking consideration of this the fact that Windows 10 is free through this summer after that you're going to have to pay so can you just put that into your budget you need to get on it now does any other software on your computers work with it or not I mean there's a lot of research to be done you need to look at all these things beforehand someone did also ask give an example of what would be third party software I think that's what you're talking about with some of the yeah that would be in this case well non Microsoft software but I would say that I was talking about the hard drive protection for the public computing areas you know we have a couple of them were offered with the grant that would be a centering technology smart shield but it could be some type of any different kind of application anything really as long as it's on Microsoft we had to look at that for our webcam view you see here we use something called yaw cam yet another webcam software and it's just free online webcam software and we had to make sure that worked with it go to webinar which is the software we used around this show the third party that we had to look into to make sure are they going to work with the new windows 10 or not and luckily it does so anything that you might have critical in your library for you want to make sure way ahead of time that you've tested to make sure check with them and find out and someone did ask about will defender be active after the download or will it need to be turned back on I think it's I think it's Windows Defender Defender is comes new with the upgrade so it's on someone else did say also I found that on Dell PCs if you download the Dell command updater specifically version 2.1 it helps before doing the windows updates the Dell has its own built in computers so if you got some Dell's look for their own command updater and someone else says they installed windows 10 in one machine and immediately let a malware through I'm not sure what I don't know that could be things are set up correctly maybe maybe I have no idea I mean every case is different and I'm sorry so check your settings that's the one thing with any security there's new stuff coming out all the time and there's always going to be somebody new created some sort of malware some sort of program and the security software hasn't caught up yet to it so you might have fallen into there you never no now we have one other question and I think we'll have this be our last one it's a little after 11 o'clock now we do want to wrap up mostly on time in order to take advantage of the Microsoft Store apps will we have to give each network user login both staff and public a Microsoft account I can't answer that question because I haven't used that store I haven't used that app but I think I'm sure that there are more than willing to help you understand as you some searching it's removed from work here we don't have access to it they wouldn't want us to I'm sure so sorry you can't answer that question it's been somewhat overwhelming for me just to get to know Windows 10 and try to understand everything that's going on and how to do a setup and be thinking about what kinds of things to include in the class alright so doesn't look like there's any other urgent questions coming in right now but you can contact Holly here at the Library Commission if you have any questions check out other things online if you just look for Windows 10 there's lots of resources out there well the only thing I would suggest you do if you're out there doing that is make sure when you're doing a search that you put some date parameters on that because things have changed you know I was working through this setting up this webinar I kept wanting to make sure I had stuff from if at all in the last three months was a good idea and I know when you do look up you were talking about November that was the last bit it looks like when you do look up things about it November was a big yeah that was a big change of things of how things are going to be coming so and so that would be you could equate that with being like a service pack previously for previous versions of Windows but they just given a number now basically well it was the date November 11-15 that's how they're going to designate them all now the date they came out well anyway thanks for having me and hopefully this will encourage the libraries to start thinking about moving to Windows 10 and hopefully about libraries but for what you want to do at home this is actually how I do it here whenever we've had upgrades to new versions of Windows I let work do it first and then see how it will learn I learn about it here and learn how it works because everything I just saw the desktop it looks totally different you've got to get used to where things are the first couple weeks the last couple weeks of doing this show it took us a little longer to get set up and going because we had a few people that figured out where did everything move all the settings moved too they've got a new header or new name new hidden place for them that's what they do so got used to it here and then like after a few weeks after I do it here maybe longer a few months sometimes if I'm not as jumping on it could be upgraded at home too and get that going alright well thank you very much Ali thank you everyone for attending as I said the show has been recorded and will be available on our Encompass Live website which I'll show you here now if you just google our show you'll see where the first result well here it went to being but whatever so the show has been recorded it will be available here on our website if you scroll down right beneath our upcoming sessions we have a link to our archived Encompass Live sessions and that's where we'll put the recording the PowerPoint that Holly put together I'll put a link to the Windows page you had up there so you can get access to that then I'll be available here probably by this afternoon as long as everything processes fast enough and quickly enough I'll email everyone who is here to let you know when the recording is available so that will wrap it up for today I hope you join us next week when our topic is one book one school one community experiences within all school reads many towns or states we have here in Nebraska both the state one we have an Omaha and a Lincoln one book one whatever one book one Nebraska one book one Lincoln this is about one of our middle schools here in Lincoln did a school based one of those where all of the students read the same title and April Jorgensen who is from right here in Lincoln is going to be with us next Wednesday to tell us how they pulled that off at the school level so definitely join us for that and send it for any of our other shows coming up here you can see them on the list as we get new ones added to the schedule that will be added here too so you always see new topics coming up also if you are a big Facebook user we are also and Compass Live is on Facebook we have a page here if you like our page on Facebook you'll get notifications here I do a reminder about logging in today's show when the recording is available I post up on here so you'll get a notification of that too so if you are big on Facebook please do go ahead and like us over there that's it for today, thank you very much and we'll see you next week on and Compass Live, bye bye