 Right, Annie asks, we are new to Teams. Our old system we had a way to communicate active shooter and other emergency via a broadcast page. Is there a way to communicate a 911 type situation within Teams that would command attention? Teams is installed in a manufacturing facility. This is one of the use cases of the cross-channel message capability. This is one of the scenarios that they specifically highlighted. Of course, there's other ways of doing that too. You can create a tag for the entire company or to specific roles or specific regions or office buildings like that. You can tag those groups of individuals on a message that they'll see across things. Or you can use specifically the cross-channel communication to broadcast a message out to everyone. I've seen it where organizations haven't established a team's emergency notifications. I've actually got a team or a channel that's very specific in regards to that that everyone actually has to subscribe to so that when they do an announcement out, they know that it's then a 911. They can be important and it depends on the type of organization you are as to whether you do something like that as having that as a desktop type alert. There are other ways, but then you've got Teams phone as well. So if you're looking at Teams phone, is it coming out via a call? Like you can do the messaging out via a call to all. The text messaging alerts, there's different applications to be able to do it to do. Are you wanting it to be in Teams? Are you wanting it to go to their mobile phone? Does everyone have Teams on their mobile phone? Number one is always another question too. It's like where are you trying to send it to? But you can establish that crisis information channel. Then you can have it where it then automatically shows in everyone's channel list so you can set that up. Make the channel so that they can't actually post in there. It's just for the owners of the channel. So you limit the posting access on that actual channel. Then that way they know it is, it makes it then an easier way to manage it because it hasn't got a lot going on. Then having there the only people that are owners in that channel are those that are appropriate. So it could be comms and managers and facilities and wardens via wardens. Who's the designated emergency people? Then that way you've got some restrictions around who can push out things like fire alerts or there's been a, and I've actually been inside organization where I was doing work at the time, and I kind of went, can that smell? Does that smell weird? Something smells a bit weird. Next minute, fire alarms are going off. The emergency alert came out through all different channels including teams. It was actually a gas leak and it was quite strong. Everyone had to get out. Ambulances had to be called because the gas leak was so strong. There's a lot of people that were faint and vomiting and all sorts of things. It actually can happen and they had gas bottles there to fill up machines kind of stuff and that was what I got. So you've got to know where it's going for your organization. But Microsoft has also got their Teams Emergency Operations Centre as well for incident responses and sharing. So there are different ways to be able to do it. It's an open source. It's supported by Microsoft for incident management. So that's another place that you could do for emergency notifications and desktop alerts. So different types of stuff out there, depending on what you want to do. Well, yeah, go ahead, Norm. If you were just limited to Teams, would you have created like a public team for everyone in the organization? Yeah, yeah, yeah. Exactly the other thing. And then you just limit the channel. You just limit the channels. And it comes down to what type of channels you've actually got, but yeah, a public channel. And you can do a, everyone has to be subscribed to that kind of channel as part of a public channel. So it brings in everyone. So they all have to have access to get that notification come up on whatever device you want it to come up on. We think of Teams and you would naturally think that you'd be part of a team inside of Teams, but that's not really the reality in the world. Yeah, a lot of people are just chat and meetings. Yeah. So then you do an at mention of that channel and so that when you do a post, make sure that you're also at mentioning to get some of those notifications. Or if you're doing an announcement, it will automatically do it. So when you click on, just so you know, when you do your new conversation, so I click on the A, you've got the little A with the pen on it. And on the top, you've got new conversation and you do a dropdown. You can either do a new conversation or an announcement and announcement will automatically start to push out those notifications. Right. And I know in like on a one-on-one chat or just a chat, not a channel conversation, we have the options for the priority of the delivery. I'm pretty sure they have the, like there was like an urgent or an emergency. There is an urgent. Correct. Yeah, so you can match it as urgent. Yeah, so it'll then give you, it'll give you every two minutes for 20 minutes. You'll actually get an emergency. You'll get that notification flashing up for 20 minutes. So yeah, every two minutes for 20 minutes. Yeah. Well, there's other things too. If you're using like the meeting or you're using the phone, so the unified communications aspects of Teams, there's also some features. I've never used it because I'm not a UC customer for within Teams today, but you do have the ability to, again, if the administrator can go and send met broadcast messages that will cut across. So if there are people that are in the middle of a meeting or a conference call or something through Teams, then they'll get those broadcasts that'll come across those as well. So again, that's something a company can go and set up. And then there's other stuff as well, like because I know I think it's some of the same feature set where Microsoft announced like the integration with some third party tools. I'm not sure what's native, but to incorporate actually 911 into, and that's the U.S. of course, 999 in the U.K. And- Triple zero idea. Yeah. So to reach it, so that you can set that up so it would make it very easy to alert for emergencies. That's one of the problems in the modern world that we're using all of these virtual environments, these digital tools and cell phones is that we're unsure. Like if I've got my phone number, if I, you know, that's local, it's not a local number, it's three states away. And so, yeah, and that's why, you know, you've got to, you can't just call and say, hey, emergency, send help here. Where are you? Is this the right number? Which region are you in? What's, give us the location around that. You've got to build those parameters into your system as well to make that 911 capability, you know, work. And governance and compliance around it. Who can at what point and educate your staff as to how that will actually come out to them? Because, you know, not everyone should be able to send that kind of information out. I mean, just yesterday, remote desktop was down an organization and everyone received a text message in the morning going, it's down. And if you work in this for the day, too bad so sad. And then at the very end of the day, it's still down continually. Luckily it was coming into the weekend, but it was down all day for the organization. For people working from home, it was then just a nightmare. They, you know, couldn't do their job for the day. I have to say that, you know, that was something traditionally which would be on the intranet page. You get those announcements of what's happening in the system. And with the, now with the release of the new homepage so that you have the further integration of, you know, so I'm bringing it all back together here, you know, but with Viva Connections and with integrating your intranet into Teams. So that's yet another place that you can publish that still to your SharePoint intranet. So if you have that done and you have that as the front page on top of Teams, it's yet another place that you could broadcast those messages. And through, you know, going through Viva Engage and there's, I mean, there's lots of different ways that you could potentially push out. We're talking Teams here, but there is so many different ways you could actually engage in the organization. Just, you know, pick your poison and say whatever it is. Make sure that you do your education. You've got very strict parameters around who can actually do it and why. So the staff kind of know, well, it really is an emergency. So, yeah. But the challenge here isn't the technology. It's the acknowledging that, yeah, the process and acknowledging that everyone's going to take it from receive the information from all of these different elements like yours and Christian. So to assume that it's just Teams and it's just going to be a Teams channel notification is much bigger than that. It's going to be. Not everyone's going to be, not everyone's going to be in Teams. They might be in Teams. That's why I highly recommend that everyone, so when you see the notification that every desk has an air horn and so you see the message, start blasting the air horn. Guaranteed everyone in your office will get the message. Yeah. Well, certainly work because those fire alarms that you've got, you know, really useless. If you've got a fog horn. That's right. Air horn, fog horn. It's all good. It all works. Ear bleedingly loud. That's the point. Yes. Either that or say there's three donuts in the lunch room and that'll get the message. And then post the announcement on the wall above the donuts. Brilliant. Run. Grab a snack and run.