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The Net Promoter System on a Napkin

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Published on Nov 13, 2012

Learn more at http://tinyurl.com/net-promoter-on-a-...
Satmetrix is the leading provider of cloud-based customer experience software for companies worldwide. Satmetrix is the co-developer of the industry-leading Net Promoter® methodology that helps companies and every employee understand and be accountable for how they engage with customers.

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