 Hello everyone, I'm Lisa Martin coming to you from the SiliconANGLE News Desk powered by theCUBE. Our top story today, Zoom Communications, the popular video conferencing and chat platform has joined forces with Anthropic, a leading AI company to introduce a new AI assistant to its product suite. Let's dive into the details. Zoom intends to integrate Anthropic's AI assistant, Claude, with its product lineup, starting with the Zoom Contact Center. This combined unified communications and contact center service, hosted entirely in the cloud, will now benefit from the power of generative artificial intelligence. By leveraging the capabilities of generative AI, users will be able to utilize their own large language chatbot models. These models are capable of understanding human conversational speech and answering both employee and customer questions on the fly. The AI assistant can act as a valuable resource for employees, assisting them during calls, or as a first line of support for customers, providing answers to simple queries. If the AI can't resolve an issue, it can smoothly escalate the conversation to a human representative. Smita Hashim, the chief product officer at Zoom, expressed excitement about the partnership, stating, with Claude guiding agents toward trustworthy resolutions and powering self-service for end users, companies will be able to take customer relationships to another level. The collaboration between Zoom and Anthropik follows Zoom's previous partnership with OpenAILP, the developer of ChatGPT, in March. Zoom has been dedicated to providing its customers with a wide range of AI models through a federated approach. This approach allows users to choose from various AI models, including those from OpenAI, Anthropik, and select customers' models on the back end. As part of their partnership with OpenAI, Zoom integrated generative AI capabilities into their Zoom IQ smart assistant. This addition allows users to prompt the AI to automatically compose custom messages and chat and emails through Zoom IQ Chat and email compose features. Furthermore, Zoom IQ meeting summary automatically generates meeting summaries that can be easily shared via team chats. To provide the best customer service experience tailored to specific business needs, Zoom aims to incorporate various AI models into its platforms. This collaboration with Anthropik enables Zoom to bring robust and steerable AI to more people streamlining everyday processes. Although Zoom has not provided a specific timeline, they have announced that the Zoom Contact Center will be the first product to receive access to the AI assistant cloud. Following that, Zoom plans to expand its integration across its entire product portfolio, including team chat, meetings, phone, whiteboard, and Zoom IQ. In recent months, other leading companies have also recognized the value of generative AI. Microsoft added chat GPT to its teams premium in February, enhancing meeting notes, summaries, and intelligent recaps. Salesforce announced integration to natively incorporate generative AI in its Slack collaboration platform earlier this month, offering writing assistance and meeting summaries. As part of this partnership, Zoom Ventures, the venture capital arm of Zoom, has invested in undisclosed amount in Anthropik. This investment aims to strengthen the relationship between the two companies and further advance the capabilities of AI. That wraps up our coverage of Zoom's partnership with Anthropik and the introduction of the AI assistant cloud into Zoom's product suite. From the SiliconANGLE news desk powered by theCUBE, I'm Lisa Martin. That's all for now. Thank you for joining us.