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What happens during a weather delay? Behind the Scenes @AmericanAir

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Published on Mar 9, 2012

Introducing the first of our new Behind the Scenes @AmericanAir video series. Our employees answer customer questions in this in-depth and genuine view of our airline.

Weather delays can have a dramatic impact on our customers travel. Learn more about what really happens during a weather delay, as well as some of the efforts and investments we're making to improve your travel experience.

Let us know if there's a question or topic you'd like us to cover next.

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