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Published on Aug 6, 2012
"I will tell you there is not one thing that NBC News, or NPR, or The New York Times or any news organization reports that someone in the audience doesn't know more about than we do," according to Vivian Schiller, senior vice president and chief digital officer at NBC News. In this relaxed, candid morning lecture conversation, NPR's media correspondent David Folkenflik interviews Schiller, about the current role of social media in the context of the larger media. Are these new capabilities creating pressure cookers of instantaneous public outrage, or can they be open forums for criticism and exploring ideas? The answer is complex, like the question, but valid -- a little bit of both.