 So does anybody have any questions, of course, getting set up here? Any questions? I do, yeah. Oh, the most frequent. Yeah, those little sites that are like, you know, with 10 point font, 10 or 12 pixel font. Judy, we need to repeat the question. Oh, what kinds of problems do we see with websites that kind of make you go, ah. And I think for me it's like a site that has teeny tiny writing or long writing where the content isn't, I mean, one thing, it's like you've got that two to three seconds to make an impression. So if the design sucks, that's bad too. But it's amazing how many people spend some time on writing and then don't make it very, don't make it readable or inviting to their readers. And there's ways of setting up your blog. So one of the things I hate is where you have a little tiny, on the archive page, where you have a little tiny picture and three lines of text and it's usually like last summer when I was at the beach. So it's nothing even compelling and you see a bunch of those and there's nothing to draw you in. So I suggest unless you have a really good reason not to, don't use an automatic insert, I mean the, you know, the excerpt for your blog archive page. Use a full blog and then put your own read more sign, read more tag in there so that you can say, and then she got the knife out, read more. And the other thing is when you have your blog page like that, put a photo to the left so your text wraps around it because our eyes can't, well we can read wide text but not very much of it and we like more like 300 pixels. So even if you have a sidebar you still probably have five to 700 pixel content box. Well if you put a, about a third of that size you put a photo and you left just, justify it and wrap that text around, then it makes it easier to read that text, it makes it easier to hook people in. So then you've got a cool title, a great image, text that wraps around and you end it where you want to end it so that they might click. That way you can see a whole bunch of them but they aren't just, you know, it's so boring looking that nobody's going to ever click them. So, okay, what do we have here? Alright, Russell, whose site is this? What is your site about? Food blog. Okay, quick look, hopefully everything's actually fully loaded. It looks like it's fully loaded, right? It's not okay still. Well one thing I can tell you right now that, you know, it looks good. These days, I don't know how your site comes up on mobile responsive as mobile design, but you know one of the things clients always ask for is could you make our logo really big? And these days you'll notice most logos aren't this big because when you bring it up on a mobile site, you know, kind of fills up a lot of the page. So, you know, you don't really need your logo big but it used to be that you would put your logo big all over, you know, all across the header but that's really changed. Anything but you? When I'm working with clients, one of the questions that I ask them the most is why. I want to know why it is that they want to do things they're doing or why they've made a decision they've made. So if one of my clients first thing I would ask you is why do people go to your website? I mean I can easily see that it's a food blog. You're writing recipes for, excuse me, you have recipes up for different food. So the question is, am I coming here because I know what I want to make already and I found you through Google? Am I coming here because I know you for a certain style? Like, oh this is the best place to go for delicious desserts involving delicious cupcakes in which case I'll subscribe right now. Or do you have another reason people are going? So when I find that one reason why do people come to you or why do you want them to come to you, that helps me decide where to focus. I don't see, when we scroll to the site when we load, it's a blog and that might be what you want but maybe you're trying to sell them on a service or you want them to subscribe to your newsletter or something like that. If any of those are the case, I don't see an immediate call to action when I load the site. Okay, I think I love the design and one of the very first things that I saw about it was, I'm sorry, whose website is this? Thank you. I love your head shot and the image and your little bio and the about page because when I look at clients' websites and their analytics, the about pages are always one of the top visited pages on a website, especially with a blog, people want to know who's the face behind the website. The next thing that I've really seen do well to take this to the next level is if you had a tab or a button in your navigation that said, if you're new, start here or welcome. But if there was something where new people to know what to do next, if you're new to the site, click here, something like that so people can immediately go there, maybe you have a roundup of your most popular blog posts, what they should do, who this appeals to. I'd love to see that, so I absolutely see your perspective, but who do you want to attract with this? What do you want people to get out of it? Like you said, how do you, I won't ask you now, but your profitability, do you make money from the ads? Are you trying to sell services or do you want media placements? Whatever it is, I'd love to see that on there as well. Besides, oh, this is a great blog, but what should I get out of it? I'd love to see it spelled out in a welcome and a gathering of your most popular blog posts. Yeah. I think what I would say in that instance is this is a blog post and for people who, I saw you have something about dark chocolate, if you love chocolate and you're a mom and you do this and this is a community and this is for these types and getting to know this type of community and the businesses, I think that I would just more so spin it to being about the community and what they're going to get out of it and why this blog versus another cooking blog and then the ads should help reinforce that message. So you can't say, click on my ads to give me more money, but you can really reinforce. We'll get on my email list or come back, check this blog out often, but the cause actions should drive that purpose. Right, and your website right now is fairly, is very limited color palette. It's very, very flat in the colors. That's a good thing for me because that gives me a good place to start. One, obviously, people are drawn to great photography of food. If you go to any great food blog, it's great photos and you have those, so they stand out on that black and white, very low, very small color palette background. That also gives me a place to work to figure out whatever the call to action is, join the newsletter, come here if you're new to figure out what you want, whatever it is, put that in a different color, put that in a color that stands out. When I loaded your page, the first thing I saw was the Jimmy Dean ad on the side because that was the only thing that really had color comb for it. So use that to your advantage. Have something that stands out that draws everyone's eye to whatever first step you want them to take. And I think if people are on this site, as long as they are, you should have a pop-up to try to drive people to your email list so you don't just get tourists, people who come once and will never come again. Try to get them on your newsletter list. I was going to suggest that as well because the subscribe to receive updates, you have to basically beat somebody over the head and give them an inducement to make it really easy and fun for them to sign up. So you'll increase your sign-ups if you use Natalie's pop-up ally and you can make it all different colors and stuff. It's really quite nice and you can do all sorts of things with it. But make your text in your sidebar a little darker because it's kind of hiding your goodness there. Yeah, let's move on to the next one that hasn't... Oh, this one. Well, we know... Okay, well, we can't do ABLT. We just launched this last week. This is our thing. Okay. Well, we can do a quick one. We can talk about how great it is. I didn't know this in advance. I just typed some names in. Okay. You want to say something about what your... Let's see. Can I figure that out from the home page? Yes, success. Any type, any custom requirements. Got it, done, delivered. That's Tom Tortorici's words. So, yay, Tom. And you scroll down here. This is the other thing. Complex job. Bring it on because Richard is a label expert. Oh, no, no, I'm... I would just love, from an SEO perspective, to always look for what is the keyword someone would use to buy your services if they're services. I think they are. So, is it just the word labels, or is it labels for businesses who do whatever? I would love to just see a keyword on there once so that I know immediately. So, are you a label expert? Is that what people look for? I'd love to see that noun. Are you a label company? Are you a label consultant? I just always look for that noun, that keyword, for SEO on there, too, especially in your title tag. I just looked at the title tag. Unless people type barcode, you know, I'd love to see that as the next level, the next iteration. So, next you can consult with Jenny, and she'll fix you. She'll do a lot of good for you there. One thing that I do like is that you have... I'm assuming that all of these go to the same page, so you have, like, one called action, but you're repeating it several times in several places where people would naturally be drawn to. So, first, there are some people who, let's say you're like, I need labels, I need them now, here's a site, whatever. I'm going to do it. They have a place to go. You have it offset by a different color. Perfect. Maybe I need to know a little bit more about your company before I want to, you know, actually look at what you do. No little more information. Have my links. Perfect. More information, more links, more. That's great to get... You'll notice if you happen to look at people who, if you ever use a service like a heat map service or anything where you can track what people are doing on the page or any of your analytics to see where they're clicking, you'll see that some client, excuse me, some customer, some visitors to your site need to go a little bit further before they feel comfortable moving on to that next step. So, it's good that you give them a lot of reasons to go to that next step, you know, even just clicking here to learn a bit more right away. Okay, next one. Looks great, though. We have, like, 500... Let me just put, do we have another one that loaded? Oh, yes, I have a couple. In fact, here, I'm going to load a few more while... Did you have a question? Pardon? We've got a list here going, so we'll... Since we have so many, I'm... Randomly picking. Randomly just choosing some off the page. Another thing, while he's getting that up, I just did a little research this past week about, you know, anyway, maybe you all don't know the research about sliders and how, you know, 85% or something like that of any kind of click-through happens on the first slide, and nobody waits around to read all your slides, and they are pretty much of a performance hog, so if you don't really need those sliders, it's probably better not to have one, and then as that kind of lure got pushed, you know, pumped around through the webosphere, people started doing, you know, one image, and now you'll find the big whole images on the page, and I wanted to know the research about that because everybody hears about above the fold, and so above the fold used to be really, really... I mean, it is that above the fold people will click, but it used to be really, really important for skinny little, you know, skinny little scroll bars, and now people go, so as long as above the fold it's very clear the action that you want them to take and that there's more, they'll scroll, and you'll see people like Airbnb or is it Dropbox, you know, a lot of people having those big images or graphics above the fold. So whose site is this one right here? Perfect. And I'm assuming I can figure out what it's about, but what is your site about? Custom Website Development, again, I figure that out pretty quickly, so that's already a plus. So actually, I think this is a great place to bring up something. There are a lot of things, there are a lot of, as Donna Robinson will say, unknown, unknowns, those things that you don't even think about or don't even know to think about that can affect how your website works. For instance, in the bottom left corner, I'm betting that's probably an important pop-up of some sort because one, it exists, too, it's in a different color. I would not have ever thought that, oh yeah, by the way, sometimes people have their little, the little URL pop up in the way that now I can't read it. There are lots of things that it's really hard to test for, but it's great to have like a rolling development cycle, keep it iterative, go, this isn't working here, let me try moving it somewhere else or removing it or changing how it works. I can probably get it to work, yeah. So that's a sign up for your newsletter there. But I might not have ever seen that just because, just because of something that you didn't even think of, which I wouldn't have even thought of beforehand. Personally, I don't like your little icons or your icons on the home page. I do like the fact that your menu says the word menu and I kind of want to see those icons say the same thing. It works for people like us who spend all of our time online and we know that there's something going on. If I go there, I'm going to hover and figure out something else about it. I don't always expect all of my users to know that. For instance, studies have been done on the little hamburger icons. If anyone knows the little icons, I do the little three bars for the menu comparing how those work to when someone just has the word menu on the sidebar. People routinely click the word menu, something like four or five times more than they would ever click on those icons. They may be more popular now, but they're still not quite as intuitive. It's great that you're spelling it out for people. Sometimes you just have to spell out, this is what you should do when you get here. There's a lot of space here between the bottom paragraph of your content here and this next area. I don't know if you did that on purpose, but I would get a little habit be a little white space, but maybe not so much. This is a one-pager. One of the very first things I loved, custom websites, I could see immediately that it was very identifiable what you did. That's always the first thing I'm looking for. Can you tell in two seconds what you do? I love having the copy at the bottom that you immediately said grow your business or something about grow your business because too many people start out with we, me, I, us. The second line did say we've been in business for 15 years. I love the internal link to custom websites. Is that what it was? Internal links are so important so you can immediately take people from the homepage to an internal page. Homepages should drive people deeper into the website. I love that internal link to find out more about you. Even the we've been in business 15 years would have that verbiage was if you have an about section. Again, I'm a big about page believer that that will sell you. You could hyperlink we've been in business 15 years to have a drop down to an about section. Jenny, what about the fact that it's a one page site? One page or... I don't love one page websites. Just because I want people to land on your internal pages, there's such missed opportunities if you can't drive people deeper if there's nothing else to click on maybe and especially for SEO. I know there's ways to optimize a one page website but you do want people to land on those internal pages. There's such other opportunities and with a one page website there's so much to do with your efforts. It looks really good though. It does look good. I definitely know it probably accomplishes the job. So Kudos, it's a good looking website. I would love to see the custom websites maybe a little bit bigger but overall, good job. You do have some calls to action to bring you to your blog post so you're accomplishing some of that in that way which is great and you're directing people to the blog. Gene, do you have a quick question? It's just a free consultation, free estimate, something, offering somebody something for completing an action is great for conversion just because they're immediately getting something back, not just sending something off into the void there. They're getting some instant feedback. One thing I'll say too though is I put a paid consult my talk it out session is $150 and I get several I do two or four of them a week and probably 80% conversion into a client and somebody I was meeting with says, oh you can do that because everybody knows you, no I don't know those people that are finding me. So you don't have to wait until you're like, the fact that you're saying that makes it look like you've yeah, no, I mean not that you're saying that you'll do a two hour consultation but the scarcity makes people appreciate it more. And I heard you say earlier that you get phone calls all day long in the freelancing session that you're busy all day long, people are calling all day long so maybe Judy's suggestion could help with that. I started off because if somebody wanted people call me and want to pick my brain I would be doing that all day long. That could be true. That could be true. That's a good reason. Raise your rates. If you're getting more leads than you can handle raise your rates and then obviously everything we say there are exceptions to those rules, take it with a grain of salt. No, there's not. Well, things that I say there are exceptions. Not Jenny though. Let's clip on to the next one. Whose website is this? Okay, so I actually did not, I kind of had an idea when I clicked here, when it says has your online presence taken a stern for the worse. It wasn't immediately clear because there are so many things that you could do that that would be an answer to. For one thing, that was really hard to read. It's a little, it's small. In fact, this is a great way to look at your website. If you can't figure it out on a huge screen like this I might just bump it up just a little bit, especially your call to action there. I do like it. I like the creativity in there but hold on, let me read it again. Has your online presence taken a stern for the worse? I like that but I think that I'm sorry, who am I looking at? Yes, thank you. I think that you could identify your audience as pain points a little bit more. What does that look like when it's taken a stern for the worse? So what does that look like? What are the pain points? They leads have dried up or their competitors are beating them all on Google? I'd like to see you specifically say what it is that has turned so bad for them that they need you. I don't know how you could say that all there but I'd like them to self-identify a little bit more quickly with what does that mean and why do they need you? Google it. There's lots of Google research on sliders. The question is, is there a place that you can get industry resources and stats on conversion rates? Notre Dame did that's one that I was reading the other day did actually I don't know if they did the article but it's about their website but I just Google stuff Nielsen stuff that you just Google user interface all of the industry leaders in growth so the kiss metrics blog the Moz blog Neil Patel's blog, his personal one there's most anybody whose company does that they'll all have good resources for it. I don't I'm not a fan of the font it's really close to comic sans or something which feels like everything's so clean and modern up here and then all of a sudden it's like that font for your portfolio is not my favorite. I second that in that it doesn't feel like there's one voice here it doesn't feel like there's one identity being shared I like to keep things when we work on branding for our clients we try to we work on not just you know branding is a logo it's not there's so many other things that go into play and that includes the voice the tone that they're putting out across all media that they use so having one tone throughout the site would it helps you have one way for people to recognize you immediately see this is something that you've done but then it also gives you that point where if you happen to go off brand then it's notable you know it's something that happens to be oh this is out of character for whatever reason is this just bad or is it that they're trying to say something different here and if you look at this view right here you don't have the thing about the websites up here and then it says our portfolio and then I don't know especially because you've got that great picture of the family I don't know if you're photographer or not so again I've lost it so maybe you're you could put something instead of our portfolio see our web designs or something but yeah that's what I was going to say just some welcoming copy to kind of land visitors and how them understand well who you are and what do you do and who do you serve and you know is it creative companies is it B2C because you have beautiful work I love your imagery but I love some kind of copy on the homepage so people can kind of understand where they are and what they should do next but you know it's beautiful I just would love to see you give them direction don't leave it up to chance don't ever leave it up to chance that someone will know what exactly they should do you should always tell people we do this take a look at our portfolio then come look at this then check out our expertise you know so just don't leave it up to chance or have it imply that people will know what to do so I love a little bit of copy to help them get to the next step I like that and you just you know it makes it more usable because sometimes if you've got a long page especially and you don't have that and it goes away how are you ever going to get back to anywhere you know without so I really like them so it's upside is this line urban guitar legend Elliot Holden well you know sorry if I can't see you I will say do you have something to say no I was going to say he's not here we should go to someone well I want to say one real quick thing about it as I said most of things except for things that Jenny says the things that I say are rules that can be broken and there are a few cases where the slider rule does not take into effect for me those are things where it's where those aren't calls to action there are specific actions you want people to take but when it's more it's more for content sharing you know news looks I'd do them often if I'm a photographer I see it's okay to have a few pieces going because I'm not telling someone to click on that thing I'm going to go to a store and it looks like they have some videos that go along with it so this time okay with having that because it kind of gives people a little overview you know but the one that was up when we first looked at it was like newspaper articles and I had to say I had to stop and look at it I'm trying to get it back for several minutes I'm like what is this is it just text like this this is what I saw at the beginning and it was completely you know there's a book called don't make me think this made me like stop and scratch my head so I would get rid of this wherever you are if you don't have time to read the book I think the title of the book sums it up quite well don't make me think is that the next slide this is two B's in a pod DIY home decor blog are we is that fully loaded we just want to confirm that everything is loaded so this is kind of it looks like it's fuzzy or you know kind of in like a hover state or something so I wasn't sure that's why we were wondering if it loaded that's how it's supposed to be why? well I'm looking at it here little and I'm like thinking that it's not it's my computer's broken well it's crisp but it has it's washed it's washed usually when you put a wash over it's like you want to hover over it and do something or it comes up that way after it's clipped in one way or the other I think for me DIY home decor blog that's exactly what I would want to see there above the fold on the home page because I didn't know what the site was so again that's your keyword I think almost home decor blog super simple what it is you are on there to again help people self-identify and then next I love the hire us because that's always what I'm looking for when people say they don't get enough leads to their website again you're a blog but then also you have services for hire but it states it right there that people can hire you so I love that and I love the about so I love the little navigation but everything I think they said is correct too but I would definitely state immediately what it is you guys do second the hire us too many people don't give anybody away figuring out how to work with them and the more you can do that the more work you'll get so one way I found to I'm going to steal a Picasso quote here good artists borrow great artists steal and I probably got that wrong because I don't steal very well I guess I like to see what people who do something similar to what you're doing so I'd add it how they do it so an example you don't have to do this but an example of how I might style a site like yours I'd probably look at Pinterest and try something like that why would I go with Pinterest I know it's a very popular social network there's tens of millions of people who use it so that means that you already have a built in audience of people who know the navigation who know the structure the style the layout they know how to use a website like that it's a way to it's a way to take ideas that companies that have spent a lot of time on everything and taking all the best things that all these bigger companies have done so one you get those good ideas and two you have people who come in going oh okay I've seen Pinterest before I'm using Pinterest as an example because I figured there's probably an overlap in audience here so that they would be able to instantly know how to navigate the website put up some more for us and just something positive in case none of us have said anything positive yet it's really cute it looks nice I'd like to go back and read it good job okay so room and board room to board you wanna stand up and tell us what it is hostel and surf school in Costa Rica woo let me look at it sorry I'll pull up in just a moment it's gone does it say that specifically above the fold it's it it does perfect I talked to her beforehand and I love her I had to ask and make sure that that was a font the navigation buttons but this is especially for kind of younger not that they're the only people that use hostels but she was saying that they're a young crowd and I liked the font and it looked like they were almost you know custom made buttons but it's using a google font how do you scroll yeah it's a good way to target a specific audience cause you do usually for your people who are using a hostel are a younger crowd in my mind I'm thinking more adventurous types people who are okay with that kind of thing and the branding speaks to that it's more you're going on this trip this amazing part of journey and one thing too it looks super cool I would like to go but I would immediately put some social proof on there I mean do people pay through this site or they reach out to you but absolutely I think when you have this kind of a business it's not like a big leap but it kind of is like they want to know you're legit and you're not going to steal all their money so if you're a better business bureau if you take credit cards, if you have testimonials social proof so that it solidifies and keeps people on the page definitely are you on trip advisor I would get that higher up I was on your site before today and I didn't see it the top button yeah nobody will ever find that it's through social proof it's very important people are much more likely to make a purchase if somebody else that they know recommended it to them first and this is a way to kind of bypass that so you may not have been my friend specifically who stayed here and said oh you should stay there but if I see that other people have I'm more like it's like when you buy something online you look at reviews first 10 people review this versus 100 review this one 100 people bought that you're 2 out of 52 on trip advisor I would say that somewhere like maybe your trip advisor or doodad widget isn't up there but it's a good thing to like point out up here and then link to the rest of the trip advisor and another thing and I talk about this in my SEO talk later not to plug that too much but Google to get ranked high one of the questions that they ask themselves that they tell businesses ask themselves is would you give this site your credit card if the answer is absolutely yes right off the bat then that sends really good signals and carries off to other things so just immediately I want people to know that if they did give this site their credit card if they had to buy or reserve or put down a deposit that the answer is without a doubt yes this site looks so legit so again I think those social proof elements are huge tying into that the proof of the safety and security proof is also important people are more likely to enter the credit card info if you have seals that say like I am preferably ones that you actually earned that say that I you know we have encryption here and you know we use this service something that says you can trust us with your money I know that you are using a reservation system that is not on your site so your site doesn't have to be HTTPS but right so but I think in this case and I have a been breakfast site mine isn't either so but it just costs it's minimal cost and it does it's surprising how many people care about that so even though you're not collecting money it might be worth you doing yes rank higher for secure sites yes so I'm making my list this is the next site I wonder whose site this is would you like to tell us what you do he helps agency owners get to the next level excellent I will click on that later what kind of agencies okay first of all I really like the start of this page I'm going to work down the reasons I like it you ask the question you're immediately drawing someone in you're probably like I know all this stuff so I put it there whatever you're drawing people in right away you're giving them an immediate response to that question and then you are giving them a very very obvious call to action which also is kind of it's like you're sharing some esoteric knowledge here you know agency secrets revealed like I want to click on that because it's you know it's not just like hey learn what I did it's like no we're going to peel back the layers if I should see so I really like the way that you're drawing people um I would like I don't know if it's one of those responsive things that changes on depending on what site size screen but the seven or eight like I'm just like drawn to this big figure agency what and if you put the seven or eight figure agency all on one line it more readable but I think it does I love that the contrasting button and that you're revealing your agency secrets if anyone has a website that is not responsive right now next month Google is doing more changes the algorithm I see some nodding people know this that that they are going to start ranking sites higher based on how responsive they are how how easily able they are to use on mobile sites April 21st see hard deadline be responsive Jason here's your cat in the video that's a big plus you're pandering to the cat owners you can have cats I have dogs I think that videos when you're when you have your own agency when it's like when you are the business if you have something that really let people know who it is because a lot of people would rather work with somebody than some like anonymous agency so I love that you have your video and you know your personality comes across that works Jason have you ever thought about having a case studies tab at the top and you have awesome client stories I would love to see that like immediately because everybody always wants to get nosy you can find out what other people have done before and after I know that's what you do you want people to envision what it is what's life like now and what could it be like so if those are hidden I would definitely try to put them more prominently and then again what you do that everybody else that just for you to know is he's flipped the megaphone almost in the copywriting world when you talk about me you know my services or my company or we've done this and I've done that my copywriting you need to use your phone and say you need this and this is your world right now and this is what's going on and then we can help so he says you so that word you is really important so if everybody is you're only talking about yourself you flip the megaphone so you've done a really good job of that yeah and you should also sign up for his mailing list because he does a really great job on dripping out content and making it nearly impossible he says maybe like two more this is so much fun let's just stay in here I think the next speaker might not like that I would not like that oh right this is it's NFCBC I don't know NFL Christian bass bass oh bass is that yours? that could just be maybe because it was blue this is actually sorry I want to cut it really quick this is actually a good point that you don't know how your users are going to see your site so try a lot of ways test sites before you load them I know Chrome has a tool built in not only can you view mobile versions of the site but you can also have it fake throttling the site so that you're looking at it like on a really low quality internet connection look to see how users who are at a conference and might not be able to load it quickly or have poor internet service or something might see your site first you want to get that stuff loading very quickly I'm not quite sure I know it's about fish but I'm not sure if you're supposed to pray for fish or exactly how they're related and what you want people to do it's not clear at all the fish play football is there two? I think because of the URL it could be three different things but the copy do you know what you would say do you know what your keyword is? your elevator pitch oh the design is good I just wanted to know the copy what do they do is this a fishing excursion oh that is very different they got the right URL is that a test URL well when I go here how would I find the request form I see there's a link at the top and down there there's another one oh no but that doesn't request a link to it right here it does anyway you need to make sure even if you're this is a thing even if your clients ask you to do something just how they want it I think it's really really up to us to let them know when it's not a good idea and I think a lot of people are nervous to tell their clients what works and doesn't work and that's why it's great to have the research backing you up but it works different I'm sure you did yeah I mean you can only go so far and then you give your client the website and then they do something schlocky and then I take it off my portfolio David did you see in your freelance talk earlier we don't like saying the client is always right right the client is not always right there we go that's the only clap I need no I think it is important you might be I don't know whether you are or not but I'm sure you might be nervous to suggest changes to what a client wants you to do a client does not hire me to build them a website they hire me for all of the years of experience and expertise all of the time I take doing things like this coming here shows that you're spending a lot more focus on it than all the people who aren't here today or come to the events they're paying you for all of these other things that you do that you can make the most informed decision for them when it comes time to build their website this is that media chick and who's who's the media chick oh you're not bad looking your picture's not on here I thought you must be really ugly just doing voiceovers and you didn't want anybody to see what you looked like said it would be honest put your picture on the front and get a professional talk to that talk to our photographer get some professional pictures you saw Natalie's pictures that she had makes a huge difference and again if your big thing is you provide services I would take out that pages sidebar column because that's redundant I would put a big old client testimonial right there again social proof and then yeah I would love to see that header image with you in it just because again people want to know the face behind the business and you're about very prominent okay good so yeah that duplicate pages thing yeah one thing on your front page copy instead of going right into your services like Jason did use some customer centric words and tell them why what kind of issue can you solve for them using their pain points because they can always anybody that's looking for voiceover they'll get to your services if you catch them and capture their interest by your picture and what you're saying there do we I think we're where we have to stop now my last thought on your site sorry my last thought on your site is treat it as if for most yours is a bit better case for this than some of the other sites treat it like you're applying for a job and this is your resume do you want to hand someone like a 10 page document or do you want to have the one pager that has your greatest hits on it that you know I can totally rock it you want to have just the things that will immediately catch people's attention you can save like a full page for all of the services you have I see you have them broken down which is good but just put like the top things you've done right away another one thing before we leave is this kind of dawned on me that a lot of people in here are new and starting out building sites and or else you're new in business and you've done your own site and that's fabulous but I look back and I see the sites that I did originally and I'm like and so it's worth it to go pay 100 bucks or 150 bucks or whatever it is to somebody once you've done it to get this kind of advice to ratchet it up a few notches so just because we're ending the people that you know did this there's lots of experts here that would be more than willing to and go to the happiness bar there okay thank you thank you