 The London Eye is the world's tallest cantilevered observation wheel at 135 metres high, I would say it's the best place to see London from above. We chose to invest in a new washroom project to improve our customer experience which is one of our primary aims and also to keep up with the latest technology. The existing toilets were very tired and the client wanted to bring it up to date with the iconic feel of the London Eye. When you think of London, you think of the London Eye and our washrooms must reflect that quality attraction. Something that people when they actually walk into toilets are going to go, wow, this is really nice. I think we've achieved that. I was blown away. I thought it was pretty efficient. They say more sanitary because you don't have to push the button. Apart from looking really stylish, they have actually helped us to reduce the amount of water drips on the floor. Very quick, very effective, it's very helpful that it's all in one so you've got to take yourself away from the basin. Not only are the taps on the dryers in the same place, it only takes 12 seconds to dry your hands. The process is slicker and more simple. Installing the Dyson tap has meant that our visitors spend a shorter time in the washrooms. The wall-mounted wall dryers really weren't doing that, people were queuing. Because we haven't got dryers on the wall anymore, it means that we've been able to utilise the space a lot more effectively. So for instance we can put in additional baby-changing facilities. People can dry their hands immediately after washing them. People can use the bathrooms quicker and get out to enjoy their experience. My hands were actually dry, and often you walk away and they're not dry. It looks really modern. It's just easier to just get your hands up to the bar and it just looks brilliant. Obviously there's 10 people in the toilet, you can't have 10 hand-dries obviously. It's convenient that it's there for you to use at the same time as when you're washing your hands. Working with Dyson was really good. We're really, really happy with how the project has turned out. From viewing the tap in the showroom to getting on-site, the whole process was pretty simple. A really positive experience.