 I'm Max and I'm a principal architect at Edgeserve. One of the key things we do at Edgeserve is to encourage and empower our colleagues to think of new ways and create new things that enable us to deliver a better service. My name is Ollie and I work as a technical architect at Edgeserve. Working at Edgeserve allows me to develop new technical skills and ultimately implement them in real-world scenarios. A casterma base is varied and each one has unique requirements. It's always rewarding to successfully deliver a project knowing that you've resolved their challenges as well as saved them money. I'm Adam, a solutions architect working in the web development team at Edgeserve. I've been with Edgeserve now for eight years developing as an individual alongside the organisation. During this time we've added many new roles to our core development team including business analysts, test analysts and digital consultants. We continuously review and introduce new tools and technologies into our agile development processes. Team members are frequently offered opportunities to develop new skills using the latest online materials. All of this helps us to work collaboratively with our customers to achieve their digital visions within budget. I'm Dan, I'm Client Manager for Charities. I manage the relationship between our customers at Edgeserve ensuring that we help them to meet their goals. We support some prominent charities who often have campaigns that cover TV, online and newspaper. A lot of these campaigns are supported by our infrastructure and development. For me it's really exciting when I see one of these campaigns on TV and realise that I was part of a team that made that campaign possible. There's a fantastic culture at Edgeserve. You're treated with a lot of respect and encouraged to pursue your own activities and interests. I do a lot of cycling and I also volunteer for charity. Because of the flexibility in the facilities that Edgeserve provide they've been amazing in support of my interests and have a really good balance between my home life and work. Hello, my name is John and I'm head of product marketing for Open Athens, our single sign-on software. Open Athens has over four million end users across the world who can use one username or password to access all their library and research resources. I enjoy working for Edgeserve because when we say we put our customers first we really mean it and that's because we're supported by a board of trustees that means we can make long-term decisions for the benefits of our end users and our customers. I'm Andy Jackson, head of customer services. We provide 24-7 cover for our customers' critical services. We're passionate about providing great customer service and to do this we believe in developing our people to achieve their full potential. Hi, I'm Ruth. I'm part of the reception team at Edgeserve and what I really enjoy about working here is the sense of camaraderie and keen sense of humour in challenging situations. Hi, my name is Jenny. I've worked for Edgeserve since 2002 and I work as part of the marketing and communications team, particularly for our academic customers. We negotiate licences for software and online resources and I think they make a real difference. Last year we estimate that we saved universities and colleges of about £53 million, a huge amount of money. But not only that, Edgeserve and licences mean that any university or college, no matter what their size, can benefit from lower prices and better terms and conditions. Because they're enterprise licences it means that any student, any researcher, any member of staff can use the software or the resources. It doesn't matter what we do, what department they're in or what course they're studying, they're all able to use it. I like the fact that we've been doing this since 1988 and we still, our reputation is still as high as ever. I enjoy getting to know our customers and finding out what they need so that we can carry on delivering a great service.