 Hello everyone, this is financial author Amit Dan of amitdan.com on this channel You'll find financial travel and more videos just like the one you're watching right now If you like what you see, please give it a thumbs up and consider subscribing CIBC Air Canada AC conversion prepaid travel credit card. Hello everyone This is financial author Amit Dan of amitdan.com today. I'll talk about how my CIBC Air Canada AC conversion prepaid travel credit card got hacked and What you can do to protect yourself from credit card fraud and scams So last week when I access to my account for my Air Canada AC conversion prepaid travel credit card, which is a joint credit card between CIBC and Air Canada. I Found out that I don't have any balance remaining For this credit card, which is a prepaid travel credit card. You can control how much you want to keep in your account So usually I keep 300 or 400 dollars and I carry this with this card with me because I know that The benefit of keeping a small balance is that if it gets lost or scammed then I don't have to worry about a lot of money so last week When I accessed my account, I found out that there's nothing remaining, but I know that there should be about 400 dollars Available in the account So I checked the transactions and then I found out that some one or probably one scammer or more than one person Accessed my account and did lots of transactions So I have a list of all the transactions here and I'll just go over some of them with you there are total nine transactions that the scammer or scammers did and Some of them are PayPal transactions just to buy movie ticket. These are small transactions For example, these are like nine dollars ten dollars. So the two Largest transactions are one of them is in Expedia, Malaysia, which was done from Malaysia and It this is about one hundred thirty three dollars and the other big transaction was an airline transaction which was done from it looks like in Malaysia as well and this is from This is to buy plane ticket from Malaysia Petaling Jaya, I believe that's a city in Malaysia and this was for another eighty nine dollars So these two are two largest transactions and then Other are smaller amounts. So I called the The credit card company and they cancel the credit card right away and they're issuing a new credit card however for this credit card CIBC Air Canada AC conversion prepaid credit card their back back office is in California The back office is not in Canada. So I had to complete it a completed a form and they told me that they are doing the investigation and it would take about 30 to 45 days for them to come up with the conclusion that these charges are not really made by me and but someone else and then you know, they will reverse those charges if the investigation Comes out to my favor So at this point my new card is in the mill. It's coming to me. So this card is no longer a valid card and For this card, I'm not sure how their fraud detection system totally failed because in the past I had two other credit cards from different issuers and one of them actually the scammer I lost it at a coffee shop and someone got that card and took it to Buy a laptop right away However, the fraud detection system of that card was really good and it declined right away Then the scammer tried two more transactions, but all of them were declined This is another card. Now. I had another card where there's a scamming or someone tried to make a fraudulent charges and that card I even didn't lose that card. I had that card with me Then I had a call from my bank mentioning that someone is trying to Do unauthorized transactions and they stopped my card right away But for this card their fraud detection system totally failed Because it doesn't I don't understand how come there were nine charges and all of them were not done by me And I still have that card in my position in my position and then Their fraud detection system just simply didn't work So at this point, I'm just waiting to see what they say or what they do if there's any problem then you know my next step would be Because I do have the Expedia reference number and the PayPal reference number here On my transaction list So if they declined to reverse those charges, then I'll call Expedia and PayPal by myself to see what's going on Because this back office is not actually CIBC back office or Air Canada back office It's a third-party back office and they look after lots of prepaid credit cards or prepaid travel credit cards and There's no way you can call them directly. So you have to call through CIBC Air Canada customer service, which is this card's customer service Now I'd just like to give you a few tips about how to protect yourself from fraud and scams for this type of frauds you cannot protect yourself because you still have your card and then you're going to Someone you know is going to get charged can charge your cards. I they had Probably had hacked the credit card company's website or somehow they hacked something. That's how they got all the information However, the most important tip I can give you that when you're traveling Then if you have a credit card with a higher balance or higher limit Our higher credit availability do not travel with that credit card Keep a credit card which has lower limit for example like four or five hundred dollars or one thousand dollars and travel with that credit card Let's see if you have a higher limit credit card. Keep that credit card in your hotel and put it in the safe deposit box Our safe safe box. Do not go out with that card and then for all your credit cards Set up alert system on the website some of these alert systems You can even set it up on the apps So do set up a lot of alert system like you know for any transactions over $20 or $100 or $50 Whatever you're comfortable with and then from time to time check your accounts and the statements to see that they're not fraudulent charges and then Also, just you know Use your common sense and vigilance to protect yourself from this type of a scams some scams cannot be preventable Some scams you can so let's say don't try to use cards in a foreign country to draw money at an ATM or Whenever or even if you're trying to withdraw cash using an ATM or Trying to pay something at a gas station be very careful because this is my experience that At most of the gas stations that were the scamming occurs because scammers Put a small machine on top of the ATM machine which can copy your pin number and card number So be very careful about that and then whenever you're traveling just be extremely careful Because most of the scamming occurs in foreign countries who are you know scammers are always targeting the travelers So I'll keep you updated. I'll have more videos on scamming and how to protect yourself So if you like what you see, please give it a thumbs up and subscribe to my channel and there will be more videos coming up That's all for now. Thank you and have a good day