 Hey guys, it's Kevin. Today we're going to troubleshoot a printer has a 6880 problem, or you might get a 6881. If you find this video helpful, please subscribe. You know this kind of video, the challenge will be that people just come and see the solution and leave. And you're not, right? You're the one going to subscribe. I got this printer and you turn it on. You just make yourself really happy. And not there yet. A little bit more. Just wait. Here it is. If your printer starts doing this at your house, it's a sticky situation. We're going to get a piece of paper to jam the door sensor so the printer will think that the scanner is closed. So we can take a look at what's inside. Inside we find that there are two printer parts. They really like each other. Then the printer is running the fun. And then the part is over. So what's new? Sometimes we get error 6000. Sometimes we get a 6880 and 6881. Scan the QR code will bring you to a generic website. There's no help at all. We try to push the path down a little bit and restart. Then we get 1313. If you do another QR code, just another generic website, it won't help you. About further examination, we find this part is laying on the bottom. This is from a working printer that shows you how it works. There's a little thing and they push a spring. To have better access to the printer, we remove this screw so we can lift up the scanner unit. This little triangle is the one that's going to push the spring. The installation is pretty simple. There's an opening on the side of the white thing. You can just push it in horizontally. Let's see if this works. There's error 6000 again. That part wasn't the cause of the problem. It's the result of the problem. For the next step, we need to take the side panel off. Remove one screw from the top. Turn the printer to its back and remove the two screws on the back. There are three tabs on the side panel. The top one, the bottom one is kind of loose for this one. They can be released just by lifting it up. The third one, the middle one is kind of a sideway. Now you can work on the middle one. Again, there's another view of the three tabs. The bottom one, the middle one, and the top one. Let's take a look at the working one. The working one, you can see the white box is pushed all the way to the left by this spring, which is loaded. That spring is pushing the white box to the left. For this one, it doesn't work. You can see the spring is not loaded. If it's not loaded, the lever is kind of just laying along the side of the box. And if you look from top down, you can see the lever, the black lever is vertical. Let me just show you what the lever should look like. It should look like a sideway. This is a spring loaded and it's a good position. You can see the lever is sideways. To fix this, you're going to see two sets of like ladders. One is outside, one is inside. This one is the outside one. There's an inside one underneath inside there. Let me freeze this. You can see right in the middle of the center of the circle, you can see it can sort like three lines. And that's the ladder underneath. I'm going to use a curved tweezer, go deep down and hold down that ladder and push it upwards. It doesn't have a spring. It doesn't bounce back, so you can just keep pushing. Sorry, I got a big hand. After this, I'm going to just shoot again so you can see at a better angle. Pay attention to the lever. So the spring is not loaded right now. And the printer is going to move once more. And you're going to see the spring is loaded. See? It's totally loaded. Here's another angle that I pushed that ladder up. There's no spring, so you can just push it up, push it up, release, push it up. And you're going to hear a click. Again, this is not loaded. But for the next time the spring will be loaded. There you go. Problems are fixed. Just warning you that this method only applies to when your white box is not totally knocked out of the printer. You can see this one, the white box is totally off the rail. And that'll be the next episode. I hope you enjoyed this video. Visit us at www.bchtechnology.com or locally, Greensboro, North Carolina. Cheers.