 this morning, what's happened inside the house or how it really occurred. Our disaster victim identification squad are there, the fire and rescue, urban search and rescue people are there at the moment. We've got to look at not compromising people by going into an unsafe building. So at the moment, the priority is just getting the buildings secured, making sure everything's in space and then we can step in and start our forensic examination as well. Look, as I said, what is readily apparent is just a tragedy on a kind of unimaginable scale of commandment. Really just trying to come to terms with what's actually happened. You've spoken to some of the family members that got out. What have they been able to tell you? Look, it's still, I haven't been able to be, I haven't been briefed on that yet, but they've only been able to provide a very, very brief picture. We haven't had the opportunity to sort of drill down and talk to them and find out exactly what happened. Understandably, you know, they're traumatized and beyond belief and they're still trying to come to terms with it as well too. But as time's progressing, it's just slowly getting a picture of it at this stage. We're still trying to provide a really accurate description of what happened. So do you have a lot of people inside and how many families? At this stage, when the fire actually started, there were 13 people in the house, consistent predominantly of two families. I said two managed to get out, but unfortunately we've got 11 people unaccounted for and we're still going through the rubble of them and trying to locate these people. Have you told that there were a number of children inside the house? We've got no idea yet of vages or, you know, sex or anything like that, but at this stage, although I really can confirm, unfortunately, it's just we've got 11 people there. And the men did escape? Was it two men that escaped? Two men escaped, yes. Well, one has suffered minor burn injury to the shoulder as well, two has been treated and he's back at the scene at the moment now, just assisting us. How's they able to get out? Is there possibly a third member of the third family there? At this stage, there's no indication of it. So predominantly two families, there may be one or two different, you know, people from outside that family group in the house there. Can you actually walk on the second story, the building because the floorboards look like they've collapsed? I'll leave it up to Peter to be able to explain where the seat of the fire is, but at this stage it's that we can't really compromise people by putting them to an area that's unsafe. So the main focus is just make sure everything's safe so we can go in and now forensic people can do their jobs. Do we know if there was smoke alarms in the home? Sorry? Do we know if there was smoke alarms? No, I don't. Have you ever considered how will that identification process go from now inside that building? Inside, look at it as, it is a slow and very methodical process, but for the sake of reporting these deaths to the coroner, we have to be 100% sure. And in some instances it may come down to, you know, dental identification. These are the people, some of the people that are here today were there in Bali and the Bali bombing back in 2002. So they're experienced, they've got a wealth of knowledge behind them and as I said, it's a slow, methodical process. Just ask the community to understand that we need to be 100% sure and it's no quick fix. It will be here for some time. Has anybody been in cover? No, not yet. Have you seen this kind of tragedy in fire before during your trip? No, never in my service. Never I've seen anything like this. It's, as I said, it's, the longer it takes, the more, you know, as soon as we can get into the building, I think it's just what is readily evident. It's just, it's a total and other catastrophe. It's just a tragedy good on all proportions. Is there any idea of what started the fire at this point? Can you tell us anything about the fire? No, we can't. The fire is still under investigation. We have investigators from Queensland Police and Queensland Fire and Rescue Service. Investigating the cause at this stage, it is still undetermined. The two buildings? No, I haven't interviewed those people. That's, we leave that to the Queensland Police Service. Peter, when you look at that fire scene that's left there now, what does that tell you as a trained firefighter? When you look at that immediate scene, what do you see? I see a scene of tragedy. There's many lives that have been lost in this tragedy and they asked myself, could it have been avoided? It's undetermined whether or not smoke alarms were installed in the building. We have no evidence that they were or they weren't. So that's to be investigated. What is the intensity of the fire from what you consider? Firefighters arriving on scene within five minutes of the initial call from our Woodridge fire station, which is in close proximity where we are at the moment. They were faced with a total, total engulfment of the building in flame, which is what's inclusive of two vehicles parked external to the building and also four, 45 KLA LPG cylinders that were venting quite badly. So the fire was very intense upon the arrival. And how do you describe it in your years of experience? I haven't seen a tragedy which is to this extent. I've certainly seen a lot of fatalities in my time, both in road crash rescue and house fires, building fires, but not to this extent. When you look inside that building there, the people that obviously haven't seen a fire before, after, after, how would you describe the inside of that upstairs level? It's the whole building. We have our urban search and rescue units attending in the very near future to assist the police in the recovery phase of those, deceased and they will, they will shore the building after doing a risk assessment in relation to making the building safe for entry. You've been helping it in years. It has to unsafe to go in. The internal part of the house, the floor has collapsed and there is a lot of debris within the building. Superintendent, this is part of your community here. You're the officer who's only touched with a lot of these community elements. How do you think this is going to be taken? The ramifications that we've seen this morning is just a huge outpouring of grief amongst the community here, just in this local area. The community spirit in the local area is none that I've ever seen anywhere else. It's very supportive, very close-knit in terms of diversity of the number of cultures living here. But this, the community spirit, is phenomenal. But I don't think it'll take some months for this to, the community sort of comes some stage to an even recovery from this. I said it's, you know, the total number of people lost in one particular incident have in regard to their family. Their family's obviously members of the community as well too. I think it'll take a long time for this to sort of even dissipate or even the hurt to go away and some sense of normality come back to us again. Superintendent, how long do you expect it will be before the body is removed from the house? I can't really say it this day. It depends on how long it takes to shore the building up. I'd like to be able to give you an answer, but they will definitely be out by today. And the coroner has been notified. The coroner has indicated that he or she will be coming down here at some stage during the day and having a little gun. But then that all forms part of our brief to put together for the coroner. The pathologist will obviously want to come along and have a look as well too. So a number of things in training that we need to just sort of sit back and wait. But as I said, it's a slow, methodical process. But these are things that need to be done and actually depict an accurate picture of what happened. And typically, how long does it take to find a cause? Usually, it's something that depends how apparent it is. But I think I'll leave that up to Peter's area of expertise. But as soon as it's determined, we'll be able to sort of work on what happened from there. And then it's up to our disaster victim identification people to work out the movements of the people and how they all came to perish. I understand there was a power line. I was unaware about anything about any power lines Neighbours have said that the families from Tonga, the two families. Yeah, all I can confirm is that we believe they're from Pacific Island nationality. I don't know exactly what runs them. How much assistance have the two men done? They've been quite beneficial in terms of the last movements of actually what happened. But obviously they're not going to be too much of assistance in terms of how the fire started, where it started. They'll just be able to sort of give us those last terrifying moments and just hopefully help us put all the pieces together. And this is what's emerged there is just a big jigsaw puzzle and all the pieces are just going to be put together, but it's going to be a slow process. And then that's just this part, as I've said, community healing is going to be the one that we're really going to have to work on and we're really going to have to ask people to help support each other. No, not at this stage. It's just they both managed to get out and it would appear that they're very fortunate to get out as well too. So we just have to wait and see, guys. It's three generations of the same family. To how many? Three generations of the same family. Yeah, I don't know about how many generations and then what the specific makeup of, you know, ages or anything were, but these are things that'll come out. The more we talk to the people who survived, the more we find out from the recover from the scene, you know, we'll be able to paint a more accurate picture. Are the two men from the same family? I've got no idea. No, I can't help you. The men or the people in the house? The men. Now, I just don't have that information. They're both in their 40s or 40s to 50s. Peter, are you surprised anyone was able to get out? I find that question very difficult to answer. The benefit of having working smoke alarms, of course, is early notification. I mentioned before that it's yet to be determined whether or not smoke alarms were activated within the building or installed. And, Peter, typically an investigation on the cause, how long do you think that's going to take? I can't give you a clear indication on that. It depends on the investigators, what information, what evidence they need to gather in relation to formulating their report.