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Interview with Brent Leary on Social CRM and Mobility

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Uploaded on Oct 5, 2011

While at the 2011 Top 100 SMB Influencer Awards event, Luke Reimer from BlackBerry for Business interviews Brent Leary, a social Customer Relationship Management (CRM) expert, author, and small business owner, on topics of mobility, social media, and the future landscape of CRM for small businesses.

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