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Aktives Zuhören ist in unserer täglichen Kommunikation.

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Published on May 22, 2008

http://www.gerhardreichel.de
Aktives Zuhören ist in unserer täglichen Kommunikation genau so wichtig wie das Reden selbst.
Wer zuhört, bekommt mehr Informationen, vermeidet Missverständnisse und gewinnt Sympathie.

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