 I thank Jason for the introduction and it's great to be back in 2024 with the Volunteer Forum. Tonight we're going to do it a little bit different, we're going to include a little bit around doctrine as well. So the topics that I want to touch on tonight are around the AFAC peer review recommendation 3, our operational driving and our operational doctrine work that's occurring in CFA at the moment. If I can start with the driving project. So we've got a project that's running at the moment that is aimed at increasing the number of licence holders in medium rigid and heavy rigid. So far we've had 379 members approved to obtain their heavy or medium rigid licences and they're now going through a process in their local area. We'll continue to roll that out and we're going through a procurement process at the moment to cement those arrangements and continue to support the districts where the licence acquisitions will be funded centrally through CFA headquarters and ODT. We're looking to increase the number of driver educators and I'll talk a little bit about that as we go on. And we're also exploring the use of driver simulation for Code 1 driving. So we're in conversations at the moment with various providers and having a look to see what they can offer to increase our ability to put drivers in a safe seat but a Code 1 seat as they operate in a local environment and where we could potentially move the simulator around the state and allow members to have good access to that. And the last part, our fleet services team are working on the acquisition of driver training vehicles so to ensure that we've got good access to the vehicles to deliver training without impacting our operational capability within our districts. If I go back to the driver education component which is a key area for us, we have a number of driver educators through our volunteer ranks and driving instructors through our paid ranks but we're well and truly underrepresented in female driving instructors or driver educators through our volunteer ranks. So what we're doing is we're offering three courses this year for driver educators that will commence in April. There'll be 14 online sessions during the week, two hour sessions once a week and then there'll be three weekend practice sessions broken up over three different groups. One of those groups we're offering to female only. So we're looking at how we can increase the number of female driver educators and we're trialling an opportunity here to run a program specifically set for our female drivers to apply for if they'd like to follow that pathway through the course. Obviously females can also apply for the other two courses that will be running at the same time. So that's pretty exciting for us in the driver education space and we hopefully will open up the number of educators and then be able to assist brigades in the delivery of driver training into the future. If people are interested in that I'll ask them to get in contact with their district CLD and to make nomination to attend one of those three courses. The other component we're working through in the driver education is for the release of drive off-road we're doing an upgrade to our existing driver instructors and driver educators and so far we've had 46 of our driver educators and driver instructors do that additional training to bring them up to speed with the new respond off-road course. Again looking to increase capacity to deliver training into the field. The second thing I'll talk about tonight is the AFAC recommendation three which is the feedback process so just to cap off the AFAC recommendations there were 14 recommendations made to CFA from the AFAC peer review and AFAC recommendation three identified that we needed to introduce a feedback process to allow our instructors and our students to provide feedback on course material in a detailed sense and then to be able to follow that feedback through to ensure that it's linked to future course development and that the person raising that feedback has feedback themselves on on the information they've provided ODT. We've now got that and we've set up a link through members online that allows our members to add the feedback to a course so they'll go online click on click on the link there's a video on members online then under the training page that will also describe how to follow the process but it's it's fairly intuitive that we asked to click on the link complete the information around the training course and that will then link to a product which is called Lawview and we use this in other parts of the organisation so we're using an existing system what that does is allows the member to track that feedback they're provided but it also holds us accountable to the feedback that's been provided so the member can actually have clear understanding of what we've done with that feedback and and how that's processing through the system. The other part of the members online page it's been established with the feedback the button alongside that also is a complaints button so this too there's a feedback button for the course material and a complaints button if people have any complaints around the training that they've received or the way training is delivered or anything under that training banner so that can go from behavioral standards to you know where they've been potentially isolated from courses or not able to apply for courses. Again that complaint system is linked to our CFA broader complaint system so it's it's mirrored it's actually runs through the same process and any complaints involving training will come back through the relevant person for follow-up so there are two things that we've linked to the AFEC peer review and we're quite comfortable now we'll monitor it we'll certainly monitor the and report on the complaints that are coming through by number but we'll also monitor how well it's accepted as as a tool that we can use within CFA and the last piece I want to talk about tonight is our doctrine so ODT operational doctrine and training part of our team consists of the doctrine team that focuses on developing operational doctrine for CFA so that includes a review of our SAPs and standing orders so tonight we'll invite Tim Conner Tim's our acting manager operational doctrine to walk us through firstly the operational doctrine that's under development at the moment and also how people can provide feedback on the doctrine. Thanks Rowan. In 2022 CFA introduced a new digital policy management system to become CFA's central source of truth for policy and procedure documents this system allows CFA to more easily manage and update SOPs. The doctrine team is currently working through a process reviewing all SOPs as they are reviewed and transitioned into the new system you'll see some changes to the style and format of these documents. A number of SOPs have been updated recently including the notification of injuries and fatalities SOP which details CFA's updated process where a work safe notifiable incident occurs at an incident such as a serious injury or a fatality. The incident controller must ensure that assistance is provided to the injured person and FIRECOM is immediately notified. FIRECOM will then notify the state duty officer or the district duty officer only the CFA OH&S duty officer is to notify work safe. The low voltage fuse removal SOP has been updated to include additional information where some low voltage fuses may contain asbestos. The emergency evacuation signal SOP has been updated with new terminology and now includes an interoperability table to show similar procedures from other FIRE agencies we work with. We are close to finalizing other documents for consultation including SOPs that relate to incident controllers and agency commanders, management of media and brigade and group procedures. As documents are reviewed they are placed on the board and board for feedback and listed within CFA news. Feedback from volunteers is extremely important to the team and we review each comment that comes in. To provide feedback head to policies.cfa.vic.gov.au and click on the board and board link. Thanks Tim that's fantastic it's really good to see how the system works and understand that you know people can provide feedback on a doctrine. Obviously we use VFBV for the doctrine feedback but we also are really keen to get feedback directly from the field. It's an important part of the work that we do and I really appreciate your work and the work of your team to help prepare us for the future. Thanks Tim, thanks everyone back to you Chief.