 So we are going to the first one It's called us versus them by Hal Peller Thank you Thanks So us versus them How many folks I think back on all the experiences in your life when you were in a scenario Where it was us versus them? How did it make you feel? Relaxing stress-free or Was it like your hair was on fire? right so us versus them How many folks were in the management position leadership position? Right, and what did you how did you feel about your your direct reports? That you could do it better than them Right If they were slightly incompetent maybe a little slow maybe less accurate and If you were subordinate, how'd you feel about your managers? Then there's the green new deal versus climate deniers While the planet is burning Republican back in the states we have a deadlocked nothing happening Congress because the red states are fighting with the blue states All the time and nothing gets done Then there's gender Boys versus girl men versus women when I learned how to play softball as an adult. I I Didn't throw very well. I said I said back then I threw like a girl but after only 15 minutes of Practice I Said I wish I threw like a girl Some of the women on my team could really rifle it in from out in the outfield Then there's generational right boomers versus Millennials. I had my neighbor. I asked him to I Had some heavy speakers. I wanted to bring to the second floor and he was young and strong So I said can you help me and he said Yeah, hold my beer boomer Then it is our tribe Versus people who are not in our tribe when I talk about our tribe. I'm talking about all the improvisers In our in our I love this tribe So generous people in this tribe is so generous so careful so thoughtful So they want to make sure that and it's just in their DNA to to create a safe space for all of us How does that feel? Don't you wish your friends and family can join in on that feeling of Of the joy of being in this tribe of mostly improvisers There's three factors that create us versus them Scenarios There is a fear of the unknown There's lack of trust and Then there's the inability to identify with community Or in their sense of alienation That's what causes the us versus them scenario And let me tell you FTC There's no greater harm for a culture than the this fear of I mean the lack of trust or the lack of community then us versus them scenario You want to avoid it or get rid of it as quickly as possible? And let me tell you something buying foosball tables or having a vice president of happiness and joy are only band-aids The true solution to us versus them is Is improvisation So who wants to play a game? I need a volunteer from New Orleans. Come on up Yeah, so this is Jessica Yes And you're not a plant, right? You don't know what's going to happen On a scale of one to ten One it's difficult for you to stand up or put like me put my socks on without getting out of breath or 10 You're able to pull a Mack truck with your teeth How what's what would you rate yourself as far as strength? Eight No, really Okay, hey, I need another No, another person to who thinks that they are about an eight or seven or an eight to come play with Jessica Need another seven or eight. This ought to be good and your name sir Ben thanks for your volunteering Ben Extra credit by the way Yeah, there's no term paper for you folks at All right, so what's the game? This game is like a tug of war without the rope Okay, and cash prizes Right, so here's the line We need you to grasp each other by the wrist You see like in the picture by the wrist There you go, right? now when I say go and remember Nobody gets hurt unlike the squid games We're gonna keep it safe and every time You have the one of the one of you gets the other person to cross this line here I'll pay you a euro or a dollar. Oh All right, no remember All right now nobody gets hurt remember it's very important and you have 10 seconds every time that somebody crosses this line. I'll pay the other person the euro or dollar okay, and Go what time time Yeah, 10 seconds One time. Oh you a dollar You wanted a dollar or a euro. There you go All right, two more people Quickly, please two more people perfect and remember Nobody gets hurt, but every time Let me remind you every time that Somebody crosses this line right here Every time somebody crosses this line right here You get paid a dollar. Oh, there's two people coming No, no, no, I'm sorry I'm sorry. Sorry. Sorry. Sorry. Sorry Sorry, sorry, sorry and it's every time somebody crosses this line you get a paid a dollar, okay, and Wait And go time I Got I counted ten times There's ten euro five euro and five dollars How did that? How did how did that feel? How did that feel to discover a loophole in my game? Right you see what happens when they collaborated How cool is that? It's important for to collaborate and and and and be positive about it. There's a solution out there I didn't add it. It's not a competition So improvisation my top three rules are slightly different than what you hear at the conference slightly different The the first rule is always make positive choices People are attracted to positive people. They want to collaborate with you Enthusiastically when you're positive, right? Anybody work with a negative person you avoid them like the plague Next is to be in the moment. That's you know that you you're in the moment because you can't physically be in the past You can't physically be in the future. You can only physically be in this moment right here right now so that Being said it eliminates distraction and you focus on what needs to be taken care of but all rules can be broken All rules we broken With this third rule make the other person look great What do they need to look great? So if I'm on stage with somebody and and and they're all all four of us are trying to make each other look great It's not about me. It's about you. What do you need to look great becomes internalized and we all succeed We all succeed So in the building industry, however It's the trades and Suppliers the electrician is the framers the plumbers etc versus the home builder and That's it's very and it is a lot of animosity between those two and Because the home builder is anxious about getting the job done and they want that done yesterday Right for a low price and they want the lowest price. So they're constantly rebidding And and the trades go on to the job site and it's not ready with a crew of people and it's not ready for them and they got the wrong material delivered and and it's just So much stress I think Brent, you know talked about yesterday. There's so much stress and rain damage that there's a lot of suicide That's an important relationship 95% of the people that build the houses are the trades Suppliers they're not Directly on the home builders payroll. So that's an important relationship. Wouldn't you say and and So I said to my friend Scott, I said, you know, I'd love to bring improvisation into home building and Scott said, oh No, no, no, no these the Homebuilders don't want their folks improvising when they're building houses. They want them to follow robust systems and processes to get a house built And I said what system of process, you know, it's got the pilot. I said, what's this? there's a lot of structure and and Process when you take off from an airport landed an airport I said, what system of process was sully sullenberger following when he landed that plane on Hudson River and And and saved 136 souls. He was improvising. He was improvising So it there's no faster way to eliminate the fear create trust and And and create community like we have here than improvisation And it doesn't have to certainly make things up as you go along. It's just the cold concept Let me get my water Thanks So So I work with the Created team from the builder side when I do process improvement with home builders all over the world And I create a team on the builder side, which they they look for They they they know that they're gonna hear from their trades because those are the folks that Are their experts, they know where the processes are broken or missing and they're They're they have to listen to the trades without getting angry and The trades actually come into the interviews Who you know full of fear they don't want to bite the hand it feeds them Literally put food on their table And so they're full of fear and they're gonna have to tell the builder that their baby is ugly and And because this is if it's a missing process or it's a broken process it creates a lot of stress out in the field so Then they're surprised and Say sit through the hour interview About how they feel When they find out that everybody in the room is rooting for him Everybody in the room is there to make them look great and They're able to speak freely Remove the fear create trust and now they're part of our community and everybody's working together collaborating To make it easier or better or faster to get the house built Without with less stress it's it's it's construction after all it's complicated, but Every every thing that you do to make it easier will make today better than yesterday, sorry Okay, so my Angelo said I've learned that people will forget what you said people will forget what you did But people will never forget how you made them feel Listen to mr. Arn And and also an improvisation Your way all those fear that you have in the beginning I think today Feel no more You don't even know Fear no more How do you think mr. Ong felt after his day of improvisation? Thank you all